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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7414 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,414 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MOUSE IS GREAT, BUILD QUALITY HOLDS UP OVER TIME. YOU ARE ABLE TO PUT WEIGHTS ON THE MOUSE SO THAT HELPS IF YOU LIKE A HEAVY MOUSE AND TO TOP IT OFF LOGITECH IS A GREAT BRAND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought this to replace my older G502 Proteus and is working as expected. My only concern for some may be the fact that there is no cable sleeve. For me it should be no worry, but for somebody who may move it around frequently be cautious. I would however prefer a braided cable on the mouse, especially for the cost. It does have a nice little strap of velcro on the cable to secure the excess, so that is a plus. Either way, I like these Logitec G502 mice and will continue to get them as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very responsive with programable buttons.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Its' great to know that you're enjoying the G502 HERO! It's designed to deliver peak performance and customization for gamers like you.

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse with options for weight. Responsive and perfect amount of buttons for assigning. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first and only mouse, but simply the best. Perfect fit includes weighs if needed super smooth responsive. Definitely recommend! For anyone asking, I play on XBOX SERIES X and it’s perfect. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything i wanted in a mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can control the sensitivity with a button and very easy to get used too

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the best. Absolutely love the additional weights you can put in and make it the perfect weight for your style. The buttons are perfectly placed where you aren't having to stretch your fingers into weird places.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Can’t go wrong with this mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with adjustable weights and it has nice rgb lighting that’s adjustable.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Yo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and I recommend people with big hands should buy it because if your hands are small, you can't hold it at all, and this is not suitable for playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, so-so software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote for the price my kid loves it and it changes colors he seems to like that lol

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Weight customization is very nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Gaming mouse. For being new to keyboard & mouse use, this at first felt a little clunky and the many different buttons felt a little confusing for my hand, but as I've gotten used to it I appreciate the ergonomics. still learning and adapting. The best part of the mouse is customizing the weight of the mouse with the added weights.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ive heard was awesome this mouse is. And its true, button placement, sensor, weight, all top notch. We will see long term how long it last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence on purchasing this bad boy I would recommend it 100%. When playing shooters and other PC games it is for me the best gaming mouse I have ever used I just love the feel of it on my hand and the snipe and easy to switch player profile buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    I love the adjustable weight!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a wry strict budget when it comes to games. I needed a decent mouse, with a cable, (I forget to charge stuff a lot), and nothing more than $40 was the limit. I’m so happy I found this mouse. I tried the same one, but it was more expensive. The only difference I could find was the white coloring on the mouse. The weights to adjust how heavy the mouse can be is a big plus! It’s super comfortable, too. That’s why I wanted this series. I got the mouse for $20, so I have money for candy! Just don’t tell my wife about the candy. I didn’t want to share it with her.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter, age 10, and she loves it. She plays a lot of Minecraft games and wanted it for that. She wanted it when we bought it, but agreed to let me wrap up the empty box for her to open at Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great WIRED mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew or thought that having ability to add weights to a mouse would solve problems I had been having with previous mice for years. More bells and whistles to explore! Keep working from home for pandemic interesting. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good mouse for avid gamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has multiple programmable buttons & sensitivity levels and is perfect for many FPS, crafting, and horde games. I mainly use it for R6 Siege and it works like a charm. Probably one of the better options for the price. It definitely does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these and fell in love. I play games but I spend half of my day on my mouse detailing steel. This mouse has adjustable balance and is massively programmable. Very comfortable. I ended up buying another one so I have one at the office and one at home3

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent gaming/everyday use mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming/everyday use mouse. Decent number of customizable buttons without being overwhelming. Weights made it feel stable, but just a tad too heavy for me. Will have to play around with them, otherwise great mouse.

    I would recommend this to a friend