Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 7,497 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for a cheap price. High DPI, good ergonomic rest hold, and side buttons if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and good overall sound quality in the clicks good grip and very nice scroll wheel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse (beefy)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse if you’ve got big hands and don’t mind a hefty mouse. Probably wouldn’t recommend for fps games because of that. But it’s awesome for everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to choose between restricted scrolling and free scroll has been a game changer. The mouse has been great so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic feedback on the Logitech G502 HERO Gaming Mouse!

      We're thrilled to hear that the ability to choose between restricted scrolling and free scroll has been a game changer for you, and that the mouse has been "great so far." This dual-mode scroll wheel is definitely a highlight for many users, offering versatility whether you're gaming or Browse.

      We're glad the G502 HERO is enhancing your experience! Logitech

  • Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, works well, great deal all around. Could get a better mouse maybe, but far and few need a mouse better than this.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your positive feedback on the G502 HERO is much appreciated, and we're glad it's meeting your needs! We continuously strive to deliver exceptional performance for all gamers, and your insights help us achieve that. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid wired mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality wired mouse. Solid design, comfortable fit, positive click buttons. Don't use the color schemes, but could be useful in dark work/play areas. Tracking is solid, even across different surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse moves smoothly and the weights you can add works wonderously

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying the smooth performance and customization options of the G502 HERO! The adjustable weights are a great feature for finding the perfect feel and balance in your hand. Happy gaming!

  • Rated 5 out of 5 stars

    still a great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G502 Hero is still best non light mouse available today

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the love for the Logitech G502 HERO SE! We're stoked to hear you still consider it the best non-lightweight gaming mouse out there. Keep enjoying that precise control and RGB flair, and we’re here if you need any support! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very new into PC, thought what the heck could a gaming mouse do to help but decided to buy this and compete the package. Absolutely love it!! Completely changes the experience, very comfortable with a great grip, anyone that games on PC this is a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse I used in a while

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse last me for a long time, I love the way my hand sits on the mouse and the feel for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great I'm worth every Penny and is perfectly designed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to hear you’re satisfied with your purchase. Your feedback helps us continue to create products that people love. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Care for joints

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gaming and easy in the joints. Last a long time and the price was just right!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Go get it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this mouse. It’s very smooth and also has an option to put a weight in it. I am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend With the 5 buttons on the side as well as the left, right and middle click on the wheel. I rarely have to take my fingers off WASD, which improves reaction timing leading to better movement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wider snipe button for ROLL activation verse lift.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech G502 HERO SE Mouse. I’ve had the G900 Logitech (LT) mouse for several good years, and it’s been fine for productivity and games, except no SNIPE button! The G502 adds that function and easier to toggle DPI sensitivity settings. OK, first, the DPI lights DO stay on if you program that feature in the software. I use the LT gaming Software 9.02.65 to do that. While your at it, set the “G” logo to your hearts best intent. I set it to BLUE and SOLID. I’m bad at games so I’m blue a lot? I’m told that the Gaming software is better than the new stuff so I have no comment on that re-cycled game control software. What I have works perfectly well and recognized both mic. Second, the DPI settings for the mouse is, well, extreme! There are five “profiles” that can each store up to five DPI levels for twenty-five total possabilities. You can check as many profiles “active” as you want in software. I check and use just ONE active profile with TWO DPI settings. The other four profiles can remain until I need to use them. Takes but a second to activate them via software. The button just below the thumb free wheel cycles the five DPI profiles. I get lost as to where I even am with five. The three slash shaped side LEDS are ONE lit for snipe or two for run. They are easy to see being placed between your thumb and index finger. Again, I check mark just ONE profile active. And, in games I use and program just TWO DPI settings in that profile; the sniper button and my basic run DPI button. If I hit the side positioned DPI selection, it is a simple quick click to go up or down to the next, and only other, setting. The left click button (paddle?) is concave so your finger finds and feels a natural rest position and doesn’t slip off onto the DPI selectro too easily for me. Sweat or not, it slides into the left click paddle. The right mouse paddle is convex to flat feeling but that somehow works even though it slopes OFF toward the side of the mouse. Weird. Once you leave gaming you can load up as many DPI profiles as you want. Some complained about hitting the DPI in-play while shooting but I mitigated that issue by setting up the mouse the way it is best for me with TWO and one profile. I bring to the game only what I use in the game. Those twenty-three extra DPI settings? But, you have lots of options with this mouse. Oh, the SNIPE can be re-programmed but most games block that move so don’t always get your hopes up. The size of the mouse is OK, maybe on the smaller than average range but OK. I have long fingers but my thumb and pinky rest on either side of the mouse fine for a sudo fingertip grip. My palm isn’t on the mouse body in gaming use. I use my index and ring finger for left and right click, and my middle finger for the thumb wheel. All fingers accounted for. The shape of the mouse allows me to LIFT the mouse and reposition it on the pad and not drop it. I have a really nicely made Corsair M65 PRO that is slippery as the sides are not shaped for my grip. The side slope IN going towards the top, I need them to slope OUT and form a ridge to catch when lifting the mouse. Your tactics will vary here. Some never lift the mouse in play. The M65 is in the closet with the real mice. The weight is on the high side as I was going to REMOVE weights, and found there were none in it! So I guess that settles that, it isn’t a flyweight, nor is it heavy. But it isn’t LIGHT-weight. The shape is SLIGHTLY different than my G900, but once I put the G502 into use it seems semantics as to which is better. I do like the G502’s thumb rest to keep it from dragging on the mouse pad. My pinky seems to grip and stay above the mouse pad. This is a corded model. The G900 was “cordless” but I never used it that way, never. OK, once and why I now never use it that way. The G900 cord was heavier than the G502 so the 502’s cord’s dragging around is mitigated to zilch. Cords aren’t an issue for me. The buttons are fine. LT has the best right/left mouse clicks ever, same as the G900. Some report failures but if this is like the G900 well, it’s still perfect and it’s gone through ALL the DOOM issues plus more and is fine. I never had extra ammo so I did use the left click a lot. Come to think of it, I ran away too so the right click that I programmed to “run” got a workout. The thumb wheel is way better than most. Some are far too hard to “click” or toggle left and right. This seems just right, but it goes left AND right. You know what I mean! Back to the snipe button. It is FORWARD on the mouse body and away from the DPI switches but also kind of away from your (my) thumb, too. The leading edge of my thumb clicks it as I roll my thumb forward. I though I hated this…but it is better than having to LIFT my thumb at least. Just roll it forward a touch. Still, I slip back on the mouse body and do roll into…nothing at times so a demerit there. The button needs to be a smidgen LONGER for me. For productivity it is overkill in features. No complaints there. This mouse does deserve the following for form/fit/function for a gaming mouse if you are a fingertip grip and lift your mouse in game play. The black or SE white black are both fine by me. We shall see about the left/right click cycle life but my G900 shows zero signs of giving up the “click”. For the small snipe button that needs a LIFT to hit every time and the remaining questions on the buttons reliability nagging you, minus one star in quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really nice cable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable on this mouse feels so premium, it comes with weights that you can put inside the mouse but I haven’t figured out how to do that yet. The mouse feels really nice in the palm of your hand, a little slippery but nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hand feel and scroll wheel can be unlocked for free spin which helps in certian games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the best mouse I've ever used has features that support other mice don't have, so I recommend buying this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely fantastic feedback! We're thrilled to hear that you feel the Logitech G502 HERO Wired Optical Gaming Mouse is the "best mouse you've ever used" and that its features truly stand out. Your strong recommendation is highly appreciated!

      It's clear you're experiencing what makes the G502 HERO such a legendary and enduring favorite among gamers – from its precise HERO 25K sensor to its 11 programmable buttons and customizable weight system.

      We're delighted that the G502 HERO is providing such an exceptional gaming experience for you. Enjoy your games! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the best. Absolutely love the additional weights you can put in and make it the perfect weight for your style. The buttons are perfectly placed where you aren't having to stretch your fingers into weird places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence on purchasing this bad boy I would recommend it 100%. When playing shooters and other PC games it is for me the best gaming mouse I have ever used I just love the feel of it on my hand and the snipe and easy to switch player profile buttons.

    I would recommend this to a friend