Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,497 reviews
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great mouse for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse!! The Box was a little messed up and beat up, but that was most likely due to it coming in through the shipment when they got it. It’s not too heavy and not too light either. it has many customizable buttons that actually help with the games i play like call of duty. it was a bit confusing at first with the software trying to figure out how to bind everything, but after 10-15 min i got it down. but overall a great mouse at an excellent price!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years. Really love it. The old one is 10 years old and still works great. Now my othwr computer and wife all have one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good mouse for avid gamers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has multiple programmable buttons & sensitivity levels and is perfect for many FPS, crafting, and horde games. I mainly use it for R6 Siege and it works like a charm. Probably one of the better options for the price. It definitely does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for Xbox series X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first and only mouse, but simply the best. Perfect fit includes weighs if needed super smooth responsive. Definitely recommend! For anyone asking, I play on XBOX SERIES X and it’s perfect. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these and fell in love. I play games but I spend half of my day on my mouse detailing steel. This mouse has adjustable balance and is massively programmable. Very comfortable. I ended up buying another one so I have one at the office and one at home3

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    My favorite mouse right now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gaming and everyday use, I love this mouse. My previous favorite was the Steelseries 310 so I thought the 600 would be even better but it wasn't, it was worse to me. The only drawback to the G502 is the touchy buttons next to the thumb, which I turned off in Logitech's software. I docked 1/2 star for that. If you have a bigger hand and want a mouse you can add heft to, this is the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    I love the adjustable weight!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a wry strict budget when it comes to games. I needed a decent mouse, with a cable, (I forget to charge stuff a lot), and nothing more than $40 was the limit. I’m so happy I found this mouse. I tried the same one, but it was more expensive. The only difference I could find was the white coloring on the mouse. The weights to adjust how heavy the mouse can be is a big plus! It’s super comfortable, too. That’s why I wanted this series. I got the mouse for $20, so I have money for candy! Just don’t tell my wife about the candy. I didn’t want to share it with her.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, so-so software.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Have been using a G502 for many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are thrilled to hear the product is delivering as promised. Thanks for being a valued Logitech user. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great WIRED mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew or thought that having ability to add weights to a mouse would solve problems I had been having with previous mice for years. More bells and whistles to explore! Keep working from home for pandemic interesting. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother instead of myself, so far he loves it lol. I regret not getting one, he's has it for 8 months and he hasn't had any complaints about it. Just by seeing and reading all the reviews, I'd purchase this for me without a doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A MUST HAVE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MOUSE IS GREAT, BUILD QUALITY HOLDS UP OVER TIME. YOU ARE ABLE TO PUT WEIGHTS ON THE MOUSE SO THAT HELPS IF YOU LIKE A HEAVY MOUSE AND TO TOP IT OFF LOGITECH IS A GREAT BRAND.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Weight customization is very nice!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Gaming mouse. For being new to keyboard & mouse use, this at first felt a little clunky and the many different buttons felt a little confusing for my hand, but as I've gotten used to it I appreciate the ergonomics. still learning and adapting. The best part of the mouse is customizing the weight of the mouse with the added weights.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    So worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wired mouse. Plenty of buttons and super smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're glad you find the G502 HERO a great value! With its smooth tracking and plentiful buttons, it's a great choice for gamers. Thanks for the feedback!

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Gaming Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter, age 10, and she loves it. She plays a lot of Minecraft games and wanted it for that. She wanted it when we bought it, but agreed to let me wrap up the empty box for her to open at Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Second one I've bought. Wired, yeah, but that's fine. Can add weight, easy to use, smooth movement, and solid clicks. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent gaming/everyday use mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming/everyday use mouse. Decent number of customizable buttons without being overwhelming. Weights made it feel stable, but just a tad too heavy for me. Will have to play around with them, otherwise great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my old mouse and it’s so much smoother. You can customize many things from weight dpi to macro. I can set custom dpi for different games which helps since i don’t have to manual switch it when playing and browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. A bit larger than I was expecting

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Durable and Long Lasting

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid wanted this mouse specifically after doing lots of research on a mouse he really wanted. It was on sale when we purchased it, he loves it. Almost 2 years and still works great. Lightweight, click speed and scroll speed are wonderful, he loves it.

    I would recommend this to a friend