Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7414 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,414 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Absolute Favorite Wired Mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 wired mouse is absolutely excellent. It's my favorite gaming mouse right now. I swap out from the G502 to the wireless G305 depending on what types of games I'm playing. The G502 works great for games where you need precision - like Ghost Recon. The free scroll wheel is my favorite feature. I can zoom down webpages in no time. The Ghub software also allows you to change color schemes. I truly think it's worth the money. I haven't used any other brand of gaming mice, but I don't think I could even consider changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost been a year and it still works just fine. Software has regular updates to keep it up to date and bug free and is easy to use. Does not feel plasticy and fragile like some other mice out there.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logi tech

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the latest generation but perfect for the office at an amazing price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 is a classic for a reason. It's a great choice for office work due to its comfort, precision, and durability. Even the older generations still offer excellent performance for everyday tasks. And if you found a great deal, that's even better!

  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Issues with mouse beginning after 4 months

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a competing brand's mouse for a few years, I decided to upgrade my mouse as I had always heard great things about Logitech products. The mouse initially has a good feel to it, with the options to add weights to it to customize it more to your liking. The software for this mouse allows you to change the LED lighting settings, preset DPI options, and what the buttons on the mouse do. Overall pretty standard for a "gaming" mouse. However, I have had a fair amount of issues with the left clicking button. I play a fair amount of online FPS and I started noticed a weird issue. During the middle of me holding down the left button to interact with a weapon, my weapon spray would just stop. At first I just discounted it as a glitch in the game as the mouse was virtually brand new at that point and the only time I experienced the issue was in that game. At this point, the mouse is unusable. When I try to click on some things, the computer will think I am double clicking. If i try to drag things across windows the mouse will stop sending signals to the computer causing frustration. It happens at random so I might be able to drag something successfully or it might stop sending signal after I drag it a quarter inch across the screen. At this point, I can't recommend this mouse. If you do your own research and look for "Logitech G502 clicking issues" you will find tons of results with the same or similar issues as mine. I have now gone back to using my old mouse and have reached out to Logitech's customer support multiple times to hear resolution but have came up dry each time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the click issues you are having with mouse. Luckily, it does come with a 3 year warranty through Logitech, so we can get it replaced for you. Simply visit the support page for this item on Logitech.com in order to file your warranty claim. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse overall. Slippery wheel.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse overall. The adjustable weights are nice. The cord gets in the way sometimes, but my only major gripe is the mouse wheel. It's all smooth plastic. The ridges are big and don't really do much to help your index finger grip the wheel. Lots of sliding if your hands are cold. I would prefer a rubberized wheel or a better texture.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great function but complicated controls

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buttons, weights customizable and comes with a small case for the weights, but it is not clear from initial design which buttons control speed of dpi and the side light sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    A mouse among mice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing. The ergonometry feels amazing. It takes a while to get the balance just right, but it worth investing the time to get it right. The cost unusable buttons are really handy either for gaming or overall use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maximum comfort and many additional/useful buttons for optimal use!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a comfy gaming mouse with lots of buttons you can program for games or anything you like.

  • Rated 5 out of 5 stars

    Best Budget Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Weights come in case, premium feel, customizable RBG, changeable DPI Cons- DPI buttons can sometimes get in the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost to performance king

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this might be the best gaming mouse available. 16000dpi. Tons of adjustable settings and mappable buttons with solid build quality. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I see why so many people like this mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse, I was iffy about it at first because I’m used to lightweight mouses but the quick and easy dpi-changing buttons are pretty reliable and I can make up for the lag in movement with being able to change the dpi settings quickly. Only cons are that the app is somewhat frustrating to use, maybe I’m just getting old idk

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    logitech mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and fast responding and has extra weights if u prefer heavier mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast and reliable mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weigh mouse, easy to use, perfect for ppl with medium and small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse out there.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Razer Naga for years, I’ve decided to upgrade to THE best mouse. There’s such a big difference and it feels so much more comfortable using it for gaming and computer stuff, and definitely very good for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the Logitech mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes great mice and this one is no exception. Responsiveness is great and the smoothness of The Mouse and the tracking are very fine. Wired mice provide this better than Wireless

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great first gaming mouse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Seems like it will last. Nice optical wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse for an excellent price (sale)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is beautifully weighted for me and my grip. It’s well textured, has enough macros for my usage mostly fps gaming/working/school. My only issue is Logitech’s software isn’t as intuitive as others but it’s not bad. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Logitech is the best at Mice and Speakers. This particular mouse I am on my second one. Use it every day. Love the weights. Can set it up however you want. When I wear this one out I will go to my third.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse, for both medium and large hands

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! easy to program the buttons. I like the adjustable weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you're enjoying the G502 HERO. The adjustable weights and programmable buttons are designed to enhance your gaming experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Rated best mouse for a reason!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightweight and optional added weights to this mouse makes this very competitive and useable in tournaments. I’m a pro CSGO player and have always used the G502 everyday.

    I would recommend this to a friend