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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7415 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 7,415 reviews
  • Rated 4 out of 5 stars

    It's a Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use. My only downside is that one of the sensitivity setting buttons is too close to my thumb and I tend to accidentally push it while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, doesn't eat a lot.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully. IT is fast, easy to use and customizable, although I mostly use it as it came out of the box. Feels good on the hand, not tiring or awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and the dpi is awesome and so is the sensor. Wish it had more programmable buttons on the side, but not docking *’s for it. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why so many buttons on a mouse? The two on the side should NOT be so low on the mouse. keep pressing one or the other or even both while using it and its annoying. going back and forth between pages on sites and weapons in games in less than 1 second. I really like the mouse though.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry the button placement on the Logitech G502 HERO caused frustration during use. Thank you for sharing your feedback—it helps us improve. Logitech

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Works Great to add macros and one hand copy and paste, refresh page, or enter passwords. Has other options to to use the extra buttons for any keyboard key you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my sons computer, he’s happy with it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best wired mouse ever

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are placed perfectly. I love the app. Customizable! The feedback is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gud mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good, I just can’t believe how expensive this stuff is getting.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback! We're so glad to hear that the G502 HERO is a good mouse for you. We strive to create high-quality gaming products that offer great performance and value. We appreciate you sharing your thoughts! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse for gaming and work, smooth glide, precise wheel, light

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Amazing Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the best mouse I've ever used. Glides well, has enough buttons. Fits my hand well. Only downside is the mousewheel click feels a little tough but nothing major.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is considered a classic gaming mouse - I have pretty big mits and it works well for me. Seems accurate and the button placement is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want I need , was not looking for a one that has all the button and options all that stuff, I just want a mouse that would fit and feel comfortable in my hands and this was it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with a lot of features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my somewhat large hand very well. I like how easy it is to change the DPI though sometimes I accidentally change it. The bottom cover comes off easily if you accidentally drop it on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, super comfortable. Great performance. My only issue is the button on the right hand side rides too far up and is difficult to hit with your thumb

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse last along time weights add good option

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse yah.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. Pretty solid. Lasts a decent timeframe. Comfy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse gets very good reviews overall but the scroll wheel is something to be desired. It's got no rubber tactile grip and gets a bit slick. In infinite mode it's a bit too much for me. Some people love it. So it's definitely a preference. I have been through a few of them and generally they always fail on the click mechanisms. They will start to ghost click. I had Logi replace one under warranty without issue once. One failed eventually outside of warranty. This is the 4th one we've owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse but logitech has been slacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse back in like 2016 and now again in 2024. They replaced the old braided more durable cord with the flimsy new basic one. Not super happy with how logitech has been lacking and not giving more mind to the quality of the products but still a great mouse overall.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular gaming mouse with a long-standing reputation. While the change in cable material might be disappointing, it's still a great mouse overall, offering excellent performance and customization options.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse just replace my last one and this is great! It can be light weight or heavy depending you preference it give you little mouse weights to adjust that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse on market

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second mouse. The first G502 I bought was purchased 4 years ago and it still rocks! I bought this 2nd one for my laptop to take on the road with me. Best mouse on the . market

    I would recommend this to a friend