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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.7 out of 5 stars with 7633 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 7,633 reviews
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Very disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this mouse, I had been using a $10-15 GE mouse I got 10 years ago. It started to stop working randomly lately, so I figured I would upgrade. I am not pleased with this mouse at all. Problem number 1, the physical mouse. It has a lot of buttons that are unnecessary in the wrong places that are easy to hit by mistake when you are playing a game. I've accidentally changed the DPI many times just even doing a single click. The other part of the problem with the mouse is the scroll wheel/middle button. I often accidentally scroll when trying to push down the wheel, which means I change weapons when I am trying to ping or do something else. The back/forward buttons are a bit annoying to use as well for regular browsing. Now besides these, the physical mouse is comfortable to use and responsive, but I don't know why they thought this mouse is good for gaming. On to the software. So you might ask if I have trouble accidentally hitting a DPI change key, why not just disable the button on the mouse? Well I tried that, by using the Logitech software. Unfortunately, it seems to go back on constantly. Then there is the annoying lighting, which even if you turn it off in the software, still goes on when you turn on and off your computer. The only reason I am not giving it a 1 is because it works fine for very basic stuff, but why would you get a gaming mouse then? No clue how the rating got so high.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi we're sorry to see you're unsatisfied with the G502 HERO Wired Gaming Mouse. The nice thing about Logitech G, is they have a huge selection of gaming mice to suit every need. since you didn't like all the buttons on the G502, check out the G703 Wireless Gaming mouse! It has the same HERO 25K sensor, light weight, and has about 5 buttons on it. Through G Hub, you can also disable any buttons you're not using, so you don't accidentally push something in game. Hope that helps!

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech game mouse to replace a different brand one. Comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse I have ever owned or used. It lasts me 3 years and I always go back for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid shows us as a replacement mouse after his razor cable went out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming at a low price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very responsive. Overkill for simple pc gaming but feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming and easy to setup, remember to download the logitech software to control the RGB

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse for its price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and design are a tiny bit cheap but this mouse is my favorite. I love that you can adjust the weight. Good placement of the buttons and the feel good. Easy to adjust the function. The scroll wheel was my favorite part. Responsive! Really long cord that is easy to organize

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have had no issues with new gaming mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive. Looks and feels great. Works really well and each button is fully customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Well priced PC gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for PC gaming! I really like how you can adjust the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah…………………………………………………………………………………………..its alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great its not jumpy and rills nicely. It was a great price for the gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! Thank you for your positive feedback on the Logitech G502 HERO wired gaming mouse! We're so glad it works great for you with smooth tracking and a nice scroll wheel, and that you found it to be a great price for a gaming mouse! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What does the mouse say?!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse out there. Sales guy recommended the right one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality and feel of the gaming mouse. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome everyday mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and responsive. Extra buttons helps a lot on repetitive tasks. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved this gear. Its made well and can stand up to a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    responsive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great choice, very responsive. I like the style - one of the best logi gaming mice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product, very good. Its cheap, easy to use and its a very good quality mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my son. Perfect size for hand position and easy to use. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse to have on your side!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other gaming mice and none compare to the quality of this Logitech - G502.

    I would recommend this to a friend