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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.7 out of 5 stars with 7639 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's fantastic overall performance, adjustable weight, and comfortable feel. They also appreciate its reasonable price, controllable RGB lighting, extra buttons, and adjustable DPI. However, some customers have noted concerns regarding its size and the quality of its accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 7,639 reviews
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had various iterations of this mouse with the original G502 being my first then i owned the proteus core and the spectrum. Logitech once again with the 502 hero have outdone themselves. The mouse is incredibly responsive, the buttons are reliable the weight is awesome and for someone with larger hands the extended left and right button are awesome, I use this mouse for anything between MMO, RPG to FPS 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget friendly gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says 16,000 DPI but via a free online update it is bumped to 25,600. This unusably high sensitivity is not necessary but it's cool to say you have. Why would you buy anything else? This mouse is affordable, reliable, and good looking. The super high 25,600 dpi is crazy at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the job done without any fuss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a perfect mouse this one will easily handle anything the average gamer needs without any fuss. It may not be the best for MMO players who require a lot of keybinds and may want more mouse buttons for easy access but fps, singleplayer, general use, this mouse will do just fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for this clear and balanced review of the Logitech G502 HERO! We appreciate you noting that it "gets the job done without any fuss" and is an excellent choice for the average gamer, especially for FPS and general use. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved this mouse, comfortable, quick and comes with weights to get that perfect accuracy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Tried and True design that's still great today

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am biased as I love the 502. I bought my first Logitech 502 from Best Buy actually around the end of 2011 I think. I got a $50 gift card to steam at the time with the purchase (mouse retailed close to $100 at the time) which I told myself I would use to buy GTA:V when it finally released on PC (which wasn't until 2013 lol). Either way, I managed to use that 502 for a solid decade+ and honestly could have kept going with that mouse but it was starting to show it's age. Scooping a 502 Hero was a no-brainer replacement, especially when on sale. Couldn't be happier with the ergonomics of this mouse and button feel. In the same vein, you get a wide variety of mouse buttons and the ability to map and assign them to your heart's content as well as adjust the mouse's DPI on the fly. It's a great mouse that continues to review well and win people over after all these years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there D0nny, thanks for this awesome review! I'm biased as well; the G502 was my first gaming mouse, and will always have a special place in my heart. Let us know if any issues arise, and thank you for being a Logitech customer! -Weston from Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Features and Feel, Questionable Durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has great feel and accuracy, which is perfect for FPS gaming, RPG's, MMORPG's, or any genre of gaming. The HERO has adjustable DPI settings all the way up to 18,000, but I never found the need to use that high of a setting. I loved the on-the-fly profile buttons so I could change the sensitivity to suit the in-game situation. For web browsing, I loved the un-lockable scroll wheel so you can free wheel through pages of text like a champ. The weight of the mouse is adjustable as well, but I didn't use the weights as I like a lightweight mouse. One downside I experienced was the overall grip was a little slick. I use a modified claw grip, and there is no lip on the right side of the mouse for your pinky finger to grasp. Therefore, I had to grip the mouse a little tighter than I normally do. It took several days to get used to, but once I did, I loved the mouse. Now, for the last and biggest downside; durability. After 2 years of use, the left mouse button started to fail. If I clicked and held, the mouse would sporadically click repeatedly on its own. This makes playing games and day to day activities nigh impossible to enjoy, and I have since switched to a Corsiar Nightsword. Review to come later!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tjis mouse works great. My son loves it with his mack book neo.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind message! We’re happy our product is meeting your needs and your son loves it. Your feedback helps us keep improving. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I love this mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weighs that come with it are a big plus since I tend to prefer the mouse to be on the heavier side, the scroll release button also comes in handy when trying to scroll a slow scrolling website/software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the review! The adjustable weights on the G502 HERO sound perfect for you, allowing you to personalize the weight for optimal comfort and control during gameplay. The scroll wheel release button is another handy feature for navigating long web pages or documents. We're glad you like it!

  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse the DPI on it is amazing it even has rgb and it’s very cheap to.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Wonderful Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've gotten this mouse. The last time was over two years ago, and since then it had gone under heavy use. This mouse is the best mouse that I've ever used for gaming. The glide is nice, there are adjustable weights, the RGB is customizable, you can adjust the scroll wheel, and so much more. Great value for the price, but it is much heavier compared to other mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re on a budget, then look no further. It’s quiet & the infinite scroll is amazing. The hotkeys are easy to set up. S-tier mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re thrilled to hear it delivers great value, smooth performance, and features you enjoy. Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent mouse with helpful software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse with helpful software and weights to modify the responsiveness and feel of the mouse. Also, the Logitech software is not heavy and obtrusive like some of the competitors. I've used much more expensive gaming mice and this one is lacking nothing and excels over the more expensive mice in many categories. Great find.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, I’ve had it for a while now and still seems brand new and can change setting

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback on the Logitech G502 HERO gaming mouse! We're glad to hear it has maintained its quality and that you appreciate the ability to customize the settings. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best gaming mouse that doesnt cost a ton

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most fancy and super expensive mouses were all look. once u start to use them, all kind of flaws come up over time. i chose this mouse just for functionality. its very cheap for a gaming peripheral and easy to use. last G502 mouse lasted several years until it stopped working. i would not look over other brands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the passionate review of the G 502! It’s clear that practicality and long-term reliability matter to you, and we're thrilled that this mouse has delivered on both fronts. No frills, just flawless functionality—that’s the kind of trust we love to earn. Here's to many more smooth years of gaming ahead! Logitech

  • Rated 5 out of 5 stars

    G502 Hero

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse I could ask for and use! Genuinely makes gaming so much easier and better tracks my sens for games like OW or Val.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse. Weighting and buttons are good and the RGB feature is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech doesn't really miss when it comes to mice. This one feels good in the hands, has a tasteful amount of buttons and nice rgb.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Rated 5 out of 5 stars

    Has been my personal preference for over 10 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way this mouse feels in my hand is just unparalleled. The way it looks and the value is also amazing and I don't see myself using any other Mouse even when I look for other models. Pro tip you can use the Logitech app to lock the DPS to whatever feels right for you if changing it feels weird. It took me a long time to learn that

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, has some nice extras, and wasn't expensive.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful words! We’re proud to know our product is working well for you. Your support means everything. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Mouse Ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two version of this mouse and now got my third which is the lightspeed wireless version. This mouse is amazing in every aspect. Many customizable buttons, great shape, tasteful RGB, and best of all, customizable weight. Not the lightest mouse out there but for those that actually prefer a mouse that weights more than a tissue, this is the one!

    I would recommend this to a friend