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$89.99

Customer reviews

Rating 4.7 out of 5 stars with 7578 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 7,578 reviews
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd one of this style and have yet to find a better design that fits my hand. One favorite feature is either free roll or locked roll of wheel mouse, it’s lovely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Irs nice I wish the cable was a little longer kind of short but good product

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Yoyo,
      Thank you for choosing Logitech and for taking the time to review the G502 HERO Wired Optical Gaming Mouse. I am glad that you have been pleased with the mouse, we do appreciate your feedback. I have attached a link to the "Getting Started" support page for your reference. I hope you enjoy your mouse.

      Best regards,
      John at Logitech
      https://support.logi.com/hc/en-us/articles/360024148914

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse great price. Not as precise as I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse, white is less pop in person.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G hub works well, nice braided cable and Heavy scroll wheel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to go along with a gaming PC. Great deal on this mouse does a much better job than the generic mouse that came along with the cyber PowerPC. Recommend this for anyone looking for a budget level gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. Lightweight and perfect for gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    click PTSD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi-clicking with a single press, not registering a press at all, not maintaining the press when holding/dragging... I cannot believe how terrible the QC on a logitech product has dropped. Grats if you have one from 2019 or earlier else you will need totaltech membership to swap these out until you find one that works for more than 3 months. No software adjustment will fix the defective physical switches. My previous logitech mouse lasted 9 years and made me choose everything logitech. This mouse dissolved all the love. I can't even rave about how much I enjoy the design and numerous buttons because it is overall unusable. It is like a race car with flat tires. Not trusting a mouse is a very weird experience.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the click issues you are experiencing with the mouse. Luckily, it does come with a 2 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
      -Danielle from Logitech

  • Rated 3 out of 5 stars

    its aight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has press and hold issues and twitchy scrolling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest or most stable setup functionality. Still can't get sniper feature to work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, but not durable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse while it worked, but right and left click will fail sooner or later. My last one didn't last two years before it began double clicking.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for a reasonable price. No bbn issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best All-around Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an aging G502. I’ve tried several other brands and models and find myself always going back to the G502. Great balance and superb tracking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect weight and size!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my online gaming. Has buttons on the side that you can macro to in game stuff. Was a little confusing at first how to do it, but works well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product to gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gifted to my friend and he is happy using it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement on a great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating an older model that I have been happy with but just wore out. This is an improvement on a great device that's fast, accurate for autocad and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as part of my son's birthday gaming system. He loves to customization of the buttons and sensitivity in the software. Would certainly buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love Logitech mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get used to how it feels in my hand when gaming due to the NON-standard design of its shape. This is my first new mouse in over 10 years. It is a fabulous gaming mouse with many useful features which I will take advantage of once my hand gets used to the feel of the new mouse that is not shaped like a standard mouse. My old Logitech gaming mouse was shaped like a standard mouse and did many things this mouse does.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an all black version and it broke(I assume my fault wbile.moving) so of course I want another this model is amazing and it goes on super sale around the holidays ( got both of of mine for 25 each)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but beware of double click issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost of buttons, accurate, and not too crazy looking. Great mouse except for the cheap switches logitech uses. After a while you may get the dreaded double click. Many reports of them breaking, but be sure to hit logitech for a replacement if it happens to you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great mouse but one flaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not indicative of Logitech products in general. I have gone through 2 of these mice so far with issues in the switch? for the left mouse button. Other than the left mouse button I LOVED the mouse. The first issue was a double click resulting from a single click. The second issue was the left button releasing when trying to drag and drop. Logitech was very responsive in helping with the warranty.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, sorry to see you're having some performance issues with your G502 Hero Wired Mouse. Logitech is working hard to correct things like the double clicking, etc. Thanks for your feedback and for sticking with Logitech!