Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 7,620 reviews
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse with a lot of capabilities. Very good with gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse.works like a hero than others.cool lighting

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Shibly! I'm happy to hear you're enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Good mouse for casual gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you get in a sale for 40 bucks, not worth 75

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy looking and great mouse for gaming. Grip is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend special for gaming nice price amazing performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Excellent tracking Excellent use for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid wired gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product, great wired gaming mouse. Love Logitech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great wired gaming mouse that will not break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up on sale for $20 well worth it great mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. Great for gaming and editing. Must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good response

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun colors, good responsive time, quick use for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is great to use while online gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    faulty product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i got the mouse and everything was fine with it except they either dropped the box they gave me one to many time or something because the optical sensor on the mouse if messed up it works but if im using the mouse to game my cursor will stop moving and the only way to fix it is to unplug it ive tried to clean the the sensor on the button with no luck

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not durable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse but not durable. Stared having the double/ multi click issue and had to have it RMA'ed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Jake, I'm sorry to hear that your G502 started to double click. In the future, if you have this issue again, try blowing out the inside of the mouse with a can of compressed air, as a buildup of dust and dirt on the switches inside the mouse can cause this problem. In addition, try navigating to your computers double click sensitivity and tweaking that.

  • Pros mentioned:
    Rgb lighting, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    G-HUB makes this mouse Great!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing to do is load the Logitech G-HUB software. This allows you to set up the different functions and features of the gaming mouse. Cool back lit G logo. Even the DPI LEDs can be set to a color of your choice. (I’m fond of a light blue to contrast my red keyboard backlight). FREE WHEEL button allows the ratchet on the mouse well to disengage and free spin. Or, relock with precision tactical feedback. Watch out for the side buttons as you can, as I did, be thrown back to your last browser screen and loose anything you just typed! ARRG! But maybe that’s what you wanted to do. So take a little time to learn the power at your fingertips. Great response when I used it for LIGHTROOM and AutoCAD Inventor. Smooth rolling on my work surface, I found the left and right mouse button give perfect feedback. Feels good in my hand. It is a wired mouse but the cord is 5-feet long. So no problem when you’re on the couch and your console is nearer the TV monitor and game box. I set AI to ALLOW Logitech to help learn from my use, so the mouse will get better the more I use it. And the software, free. NOTE: Weight set for tuning the physical balance of the mouse and new glides are available from Logitech’s website (for a small fee).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Attempt to mix with Razor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to use with new gaming system, roller wasn't functioning correctly, drift, returned and obtained a Razor.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that the G502 HERO wired mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!

  • Rated 4 out of 5 stars

    Bulldog

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't as easy to use as glorious model O. Too many buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very nice looking and works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming mouse

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy mouse but works great. Only downside is that it is a pretty heavy mouse for what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and functional mouse for computer gaming.

    I would recommend this to a friend