Customer Ratings & Reviews
- Model:
- 910-005469
- |
- SKU:
- 10995687
Customer reviews
Rating 4.7 out of 5 stars with 7621 reviews
(7,621 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Wire began shorting itself making the mouse useles
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse wire began acting up and shorting the mose, it's no longer working after 8 months
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jmanz. We're sorry to hear about your experience with the G502 mouse. I would recommend reaching out to Logitech support at https://support.logi.com/hc/en-us since you are within the 2-year warranty. We appreciate the feedback and will be taking this into consideration. Thank you. - Logitech
- Pros mentioned:Rgb lighting
Rated 4 out of 5 stars
Nice mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best feeling mouse once it's set up correctly. The wheel lock feels too much like it should be somewhere else because of the buttons below it. Thankfully software is available to make changes to functions of the extra buttons since they felt made too many unnecessary changes to sensitivity settings. Adjustable weights are great for increasing precision or decreasing fatigue and they are easy to change. Other than the small amount of RGB, it looks like it came from outer space and ready to command a fleet to another universe. Great deal for functionality and style.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good mouse with no latency, very high DPI limit, and adjustable weight make it the best gaming mouse I've used yet.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Lightweight, Quick response, easy in hand
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So on the surface, this just looks like a fancy corded mouse. Well... it is, and that is the point. Numerous extra buttons, to customize the functionality. And the first time I have seen this in a mouse, the ability to ADD custom weights to the mouse (like what they do with Golf DRIVER technology). You can truely customize this to you, and your preferences both physically and digitally. Long re-inforced cord, blue and black... slick looking. Optical relay, that is extremely sensitive (Which is good for gaming). Good option for those that want the reliability and performance advantage of a WIRED mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
not the same build quality as the Original
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.side keys stopped working a week after i bought it couldnt return it because of all this Rona crap going on
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the G502 HERO SE mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G502 HERO SE mouse comes with a 2 year warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
https://support.logi.com/hc/en-us/articles/360024148914
Rated 1 out of 5 stars
Poor qUality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for less than 5 min before I started experiencing double clicking issues also grub wont work
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the G502 HERO did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G502 HERO comes with a 2 - year warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone through two of these since August. Terrible product. The second one is dying.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mouse is dying on you. That is definitely not normal. Luckily, this mouse comes with a 2 year warranty, so we can get that replaced for you. Simply just visit the support page for this item on the Logitech site in order to file a warranty claim. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Meh, returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had mouse wheel drift within the first three days of using it and returned immediately
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the G502 HERO SE . We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Great Gaming Mouse with Customizable Features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black is a powerhouse at a reasonable price. With up to 11 programmable features, you can set it up to meet your own unique gaming needs to help overcome your competition. You have the option to preset your mouse for reliable and anticipated responses or make changes on the fly if your experience demands change. PROS - Fast, Responsive, Reliable - Comfortable in your hand for hours of intense usage - Smooth surface response won't get hung up or delay when you need it most - Logitech Brand and Reliability - Onboard lighting brings a great user experience to the mouse CONS - The cord seemed to get in the way a times. This may change as it is used more and the cord softens. - Only usable in a right-hand configuration (may have a lefty option if you check the stores)
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this since november, was great until today. Scroll wheel stopped working.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi West, Thank you for your feedback. Sorry for any inconvenience. Be sure to download the latest software for your device which can help fix minor issues of bugs. Also please check our Logitech Support on the website for your warranty information. LaShonda from Logitech
Rated 5 out of 5 stars
Great mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mouse. Big upgrade from the original one that came with my computer.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward.
- Pros mentioned:Overall performanceCons mentioned:Size
Rated 3 out of 5 stars
If you have larger hands, reconsider.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I have large hands, the size of this mouse is relatively small compared to a Corsair Ironclaw, the comfort level does go down while playing for extended times. However in terms of buttons, functionality this mouse is quite responsive and I have no problems with it from that aspect. Quality and value for what you get if your hand fits comfortably is awesome. Unfortunately the quest for a mouse that fits my hand continues.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
Mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as we thought. Don't recommend it. Buy regular mouse instead
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your G502 HERO mouse. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 5 out of 5 stars
Fantastic Gaming Mouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly configurable and precise mouse. Eleven buttons to assign whatever task you desire, once you download the requisite software. The high DPI resolution also came in handy for drawing and CAD projects. Solidly built and very comfortable, buttons are laid out in a way that makes them easy to activate. The button directly below the scroll wheel is almost too easy to activate. This deactivates indexed scrolling and lets it freewheel. Sometimes this is not a good thing. No other gripes and well worth the cost
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Best mouse I’ve used!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far my favorite mouse I’ve ever used. I’ve got medium to big hands and this mouse works perfect for me.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear the Logitech G502 HERO Wired is your favorite mouse yet! It's fantastic that it's such a perfect fit for your hand size. Thank you for sharing your positive experience!
- Pros mentioned:Weight
Rated 5 out of 5 stars
great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The G502 Hero features an ergonomic design that fits comfortably in the hand, with a textured grip on the sides for enhanced control. It has customizable weights, allowing you to adjust the mouse's weight to your preference. The build quality is solid, and the buttons have a satisfying click to them.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
Too heavy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy, it’s more than 100g and my hand hurts when using for days
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear that the G502 mouse was too heavy for your liking. The G502's weight can be customized by inserting or taking out the included weights into the bottom of the mouse, so if you're still struggling with the mouse, removing the weights from the bottom should help.
- Pros mentioned:Price, Weight
Rated 4 out of 5 stars
Nice mouse in almost every way.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics, varied weights, size, software and price (5)*****. But the wire cord * for unwieldy. Really do not like the cord.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money it messed up right away , I would not recommend at all
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very cool design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this mouse for a couple of years now and it still works great. It has some scratches on it but for the most part, it still looks brand new. Mine came with weights so you can adjust the weight to whatever works for you. The "G" has dimmed a little bit since I got it, but it is still bright enough to see in the day time. The software that comes with it is really useful, you can fully customize the buttons on the mouse, and even set macros.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend















