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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 7,620 reviews
  • Rated 4 out of 5 stars

    Good Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is smooth, responds well and is egronomically designed. I like how well it responds. I would recommend this mouse to anyone who has a kid that likes to game. Honestly the wireless ones, for the price, didn't perform any better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Lasted 3 years. Right click or aim down button eventually got stuck and nothing could fix it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience with the Logitech G502 HERO gaming mouse. We're glad to hear that it served you well for three years.

      We understand that you encountered an issue with the right click or aim down button. We apologize for any inconvenience this may have caused.

      Thank you again for your feedback. We value your input and strive to continuously improve our products.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Must have for us old people...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have shaky hands (old people thing). Adding the extra 18g of weights really helps keep the mouse steady. TY Logitech!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need another one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse still using it till today been 4 years strong might need another one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Grateful to hear that! At Logitech, our goal is to ensure that our customer enjoy our products as much as we do. Thanks a lot!

  • Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best mice that I had the chance to use. Super responsive and pleasing to the eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cant go wrong with Logitech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice mouse. Having lots fun playing Apex Legends, Overwatch 2 and The Finals.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the mouse and Logitech! We're glad to hear that you're enjoying it for gaming. Logitech is known for producing high-quality products, and we're happy that this one meets your expectations.

  • Rated 5 out of 5 stars

    Best mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse !!!!! Love everything about it and the threaded cord makes it really easy to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best mouse out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to best buy on speedy delivery even during the holidays. This is one the best mouse out there right now. Options for customization, dps amongst other things is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Mouse

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this thing home and get it customized to my playing style. I can't say enough great things about this I'm just going to cut right to the chase go get this mouse now. For the money it's the best there is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift my son loves it. Bought it previously for my other son who agrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old mouse started having connection issues so I decided to buy this. My thumb now has a place to put itself so I can grip slam my mouse playing Siege

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice, worth the price. Great quality for a good value.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you consider it a worthwhile investment and that you're satisfied with the product quality.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my 10 year old. He loves it and says it’s durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price. Good feel and responsiveness.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great for drafting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and love the colors. I do drafting on computers and find the gaming type mouse works best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Logitech stuff never have a problem with anything that I get from them

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great I love the extra weight plates to make the mouse heavier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits like a glove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a G502 Spectrum and love everything about it aside from the weight. When it came time to buy a second mouse for the household I tried other options because I felt like I wanted a lighter mouse. (SteelSeries Rival 310, Logitech G305, and the Logitech G403). None of them fit my hands well. I decided to stop messing around and picked up the G502 Hero. It fits like a glove and the buttons are all where I can easily reach them. I like the updated braided cord as it is thinner and less rigid than the one on the G502 Spectrum, but otherwise there aren't a lot of differences. For reference, my hands are 20cm by 10.5cm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solid gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother got this and it worked great so I had to get one for myself!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Game on!!!!!!!!!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing!!!!!! Once I programmed the buttons it went time. The included weights were great. I was able to adjust response time and oh yeah. Go get this mouse now.

    I would recommend this to a friend