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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.7 out of 5 stars with 7639 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's fantastic overall performance, adjustable weight, and comfortable feel. They also appreciate its reasonable price, controllable RGB lighting, extra buttons, and adjustable DPI. However, some customers have noted concerns regarding its size and the quality of its accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 7,639 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a very good mouse in 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the mouse for $40 on sale... Adding my $30 best buy reward, the mouse is $10... It is a steal. Even without my reward, this mouse is still a strong contestant in 2021 for me. True, the mouse is heavy but it feels sturdy and comfy in my big hand (19mm x 11mm). Another plus is the mouse has so many customizable buttons. I need more buttons than I need the mouse to be light. Every button is customizable and can be saved into the onboard profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THIS OVER THE RAZER MICE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is superb. Switched over from the Razer Mamba [wireless deathadder] and lemme just say, the actual hardware takes a giant #2 on the razer. HOWEVER, I will say that Razers Synapse software is far superior and more user friendly to Logitechs G hub. However, I must say that I will be sticking to a logitech setup from now on, as you get so much more than what you pay for with Razer, Corsair, or any other competing brand. Game on Logitech, Game on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse for a bit of everything.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech always seems to make a great products and this is no exception, the feel is right the look is right, the only thing for me is the DPI buttons needed better placement as in most games I seem to hit them and in turn causing the change of DPI while gaming. however keep in mind I have large hands so this may not be an issue for others and they can be turned off. In the end this mouse is great and I hope it last awhile like most Logitech items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse with Weights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a weighted mouse and this is one of the best options for that.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Highly recommended, great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality mouse. Very fast and the weigting options are very nice. Luxurious packaging and solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? Great sensor. Wide range of DPS. Adjustable weight. Great fit for larger hands. Logitech makes great stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Balanced for everyday use and gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after reading all the rave reviews. Super happy with the purchase. Super smooth in everyday use and gaming on my QcK Series mousepad. Tips: - Download the "Logitech G Hub" to configure DPI for the mouse, it'll make all the difference. - If the mouse is too lite, use the included weights and put them inside your mouse to make it heavier. I ended up using the maximum amount of weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, look, and feel! Second for backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using the same model and bought a second one just in case as a backup plus it was on sale so could not pass it up. Performance and feel is great and would keep buying this one again and again. I prefer wired for guaranteed response as well as not needing to replace any batteries.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Incredible gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomic feel (my wife can use it with her small hands quite easily), accurate sensors, solid clicks and plenty of programmable buttons. Really hard to beat at $50 and still widely regarded as one of the best gaming mice to this day. If you're paying more than $50 for a gaming mouse, unless you are an esports competitive player, I would just go for wireless at that point (Corsair Dark Core RGB Pro SE). Otherwise, for wired mice, this is really one of the best for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Versatile Mouse For All Around Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. The ability to lock and unlock the scroll wheel is an excellent feature, and the weights make the mouse very customizable for whatever mouse grip you prefer. This thing was an adjustment from my M50 that is very "heavy" in comparison. Even when set to similar DPI settings I felt like I was throwing my cursor all over the place, but it was a quick adjustment and I do feel that "light" mice offer much more precision where needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jason, Very glad to hear how awesome you think the G502 Hero Gaming Mouse is---your feedback and recommendation is very much appreciated. One of the great benefits of the G502 is the fact that you can add weights to it if you're wanting something "heavy". Five 3.6g weights came with the G502 and are configurable in a variety of front, rear, left, right and center weighted configurations. Also, the customization goes to another level when you use Logitech's G Hub software. Here's a link to the download and some information about it: https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this useful and that all is well. Thank you for choosing Logitech. - Richard from Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to click using very little force. It’s also nicely weighted, and has nice RGB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. I love the wheel feature to switch from free scroll. Durable and I still use after 2 years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! It's great that the G502 HERO is your favorite mouse and that you especially love the dual-mode scroll wheel. We're also thrilled to know it's proven to be durable and still going strong for you after two years! Thanks for sharing your long-term positive experience. Logitech

  • Rated 5 out of 5 stars

    Price Meets Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this mouse in the past for years, and when the mouse I switched to (Corsair Scimitar) stopped working properly, I immediately came back to the G502. With gaming or workflow in mind, it has the perfect amount of buttons and functionality, as well as software to customize further. It's a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Mighty Mouse, master of disaster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best mouse for the price and tbh one of my all time favorite, it’s sturdy heavy and just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech is awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse with lots of buttons you can program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're so glad to hear that you find the G502 HERO to be the "perfect mouse" with plenty of programmable buttons to meet your needs. We truly appreciate you sharing your positive experience!. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing wired mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully I did end up returning this because it didn't work for my set-up, but the quality was outstanding. The cursor was very precise and the device itself felt comfortable in my hand. On top of that, it has a great design! And the symbol changing colors was the cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works nice, fits in hand nicely and like the extra weights that can be put in it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse that will last for years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well, has just the right amount of weight, and is big enough to fit people with larger hands. The only issue I have with it is that the two buttons next to the left click button on top are not the easiest to push, especially the further back one. I've been using the mouse for many years without issues, and bought another for a present.

    I would recommend this to a friend