Customer Ratings & Reviews
- Model:
- 910-005469
- SKU:
- 10995687
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's fantastic overall performance, adjustable weight, and comfortable feel. They also appreciate its reasonable price, controllable RGB lighting, extra buttons, and adjustable DPI. However, some customers have noted concerns regarding its size and the quality of its accompanying software.
This summary was generated by AI based on customer reviews.
16000dpi - NOT 25K (but otherwise nice)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself is good for what it really is, but Best Buy has a typo (I hope...as opposed to a misrepresentation) in the specs. My son specifically choose this because it says "Maximum Sensitivity: 25600 dots per inch" in the specs, but the actual max is 16000 dpi, per the packaging. On the upside, he loves the look, feel, scroll wheel & especially the thumb rest. He is disappointed about the dpi, but it's still a big improvement over his last mouse, so he's a happy gamer overall.
I would recommend this to a friend- Pros mentioned:Price
Mostly good mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Good overall build quality Decent amount of customization and buttons available Has all the usual things like DPI switch and such On the more affordable side for a gaming mouse Cons: The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much. Other (more expensive) mice have better weight and customization features.
I would recommend this to a friend - Pros mentioned:Overall performance
So nice I bought it twice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse. When my other 502 died I just go another one. Can not recommend more
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear you're enjoying the G502 HERO! It's designed for long-lasting performance and we appreciate your continued trust in Logitech. If you have any questions or need assistance in the future, please don't hesitate to reach out to our support team.
- Pros mentioned:Weight
Phenomenal mouse!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is incredible! I never have to worry about batteries and it has a great response time! There are exchangeable weights so that you can make the mouse heavier or lighter.
I would recommend this to a friend - Pros mentioned:Rgb lighting
The Mouse King
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The G502 has long been the best mouse in the business, in my opinion. It's comfortable movement is accurate, DPI adjustment is simple. The braided cord means I have less to worry about. This mouse is the best there is. The build quality is second to none, and it's got RGB so you can be better at your games. What's not to love?
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech.
Cheap or most usful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse for the price it is. only was on sale.
I would recommend this to a friendBrand response from Logitech
Posted .We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech!
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good very good For gaming and very gooooooddd
I would recommend this to a friendBrand response from Logitech
Posted .That's great to hear! It sounds like you're really enjoying the G502 HERO for gaming. Thanks for the enthusiastic feedback!
Best feature use for palm users
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always recommended this gaming mouse. If you are palm instead of claw user. This is great. really ergonomic and has great features such as scroll, either you can free scroll or use the ratchet scroll. Logitech has been great warranty customer service too.
I would recommend this to a friendLogitek gaming mouse.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a longtime fan and customer of Best Buy. The guy that helped me was great! No kidding. Enthusiastic, savvy, and fun to work with. I don't know how to add an image below, but there is a photo of it above.
I would recommend this to a friendBrand response from Logitech
Posted .It's fantastic to hear you're a longtime Best Buy customer! We're thrilled that you're enjoying the G502 HERO and that you had such a great experience with the salesperson who helped you. Thanks for the feedback!
- Pros mentioned:Overall performance
Solid Mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pick under a budget, it will do anything you want and more. High quality especially for the price.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to deliver high performance and durability, even at an affordable price.
- Pros mentioned:Comfort
Excellent Mouse! A+
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse! I have used this mouse for several years now with no issues. This was a second purchase for my kiddo. Highly recommend! Very comfortable and reliable. We play video games a lot and preferred mostly wired devices especially with mice. Message if any questions. Take care!
I would recommend this to a friend Nice mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mouse ive ever bought, great customization on it
I would recommend this to a friendBrand response from Logitech
Posted .That's awesome to hear! We're thrilled you're loving the Logitech G502 HERO and its customization options. Thanks for letting us know it's the best mouse you've ever bought!
- Pros mentioned:Overall performance
Fast good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Play on mac, this mouse is okay, window great for the price
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your concise feedback on the G502 HERO. It's great to hear you're finding it fast and good for your Mac usage, and that you feel it's a great value for the price. Thank you for sharing your experience!
Cheap and amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A staple of any gamer on this planet. Been using this for a while after moving away from my old ROCCAT kova. Logitech's software is unbeatable in terms of ease of use and the amount of stuff you can set up.
I would recommend this to a friendAll Around Champion.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well with a larger hand and feels very precise. The buttons by left click don't get in the way but are still useful if needed. Endless scroll wheel is also way too fun.
I would recommend this to a friend- Pros mentioned:Overall performance
Gud mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself is good, I just can’t believe how expensive this stuff is getting.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback! We're so glad to hear that the G502 HERO is a good mouse for you. We strive to create high-quality gaming products that offer great performance and value. We appreciate you sharing your thoughts!
Great Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse feels great in my hand and works so well. The software setup isn't necessary but works so well for customization. Definitely would recommend.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback! We're glad you're enjoying the comfortable feel and customizability of the G502 HERO. Our software is definitely optional, but it opens up a world of options for tailoring the mouse to your gaming preferences. Have fun out there!
- Pros mentioned:Overall performance
5 year mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one in 2014, one in 2019, and another in 2023. They have lasted through countless hours of LoL, CoD, and many MMORPGs. Never cleaned the mouse once, or took care of them, and they lasted great for the 5 years I had each. Will probably buy another in 5 more years. We'll see.
I would recommend this to a friend - Pros mentioned:Overall performance
The Rumors Are True.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rumors are true, this is the only mouse you will ever need. Unless you have tiny tiny hands. It's accurate, fast, and appears to last forever with heavy abuse. Battery life is also great on the wireless version, I own both. They are both amazeballs.
I would recommend this to a friend - Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for a while. I believe it still works. The boy likes to play his computer games
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech - G502 HERO. We're glad it provided reliable performance for a significant time. We hope you are continues to enjoy using it for his gaming adventures.