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$69.99

Customer reviews

Rating 4.7 out of 5 stars with 7574 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,574 reviews
  • Rated 4 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I really like the lighting effects. All the buttons are useful to how I play games. Has the adjustable dpi which is great as some programs and games like to mess with that for some reason. Infinite scroll wheel is fantastic for everyday use and is more precise that the click step.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you think the G502 HERO is a great mouse! The customizable LIGHTSYNC RGB lighting effects are a popular feature, and it's fantastic that you find them enjoyable.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse and amazing for adjustments while gami

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wired mouse which is a downside however after using other top brand mouses I've come to the conclusion this mouse is about #1. You can adjust the weight and dpi to a precise level and the mouse fits good in your hands (I have small hands). Overall 8.2/10 Would definitely get the wireless in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Mouse Ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two version of this mouse and now got my third which is the lightspeed wireless version. This mouse is amazing in every aspect. Many customizable buttons, great shape, tasteful RGB, and best of all, customizable weight. Not the lightest mouse out there but for those that actually prefer a mouse that weights more than a tissue, this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this mouse both for gaming and working from home. I have yet to be disappointed with it. It got dusty from me leaving not the ground for a day while I was out and that caused some issues but after cleaning it it was good as new. Very comfortable and the friticiin-ess scroll , while I don't use it much, it quiet impressive. I did get it on sale and for the price I got I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Does everything and then some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DPI, it feels really nice in your hand, and the lights are super customizable. I'm still not used to having so many buttons, but they don't get in the way. On top of that, I got it cheaper from Best Buy than I would have on the official site, so that's always a plus. My only criticism is that I don't like its aesthetics. But I'm not looking at it when I'm using it, so it's a non-issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    good if it worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second day of owning it the m6 button stopped working (button where your thumb is) which is fine everything hiccups every now and then so I did all of the basic fixes such as replugging it in, turn computer off and on, reinstall drivers and software, etc etc. None of it worked. So I looked to see what other people did and none of their fixes worked. So I looked at Logitech's support forum and nothing worked. So I looked through FAQ spec page of all of their products for something (which was terrible) and nothing there worked in fact all of what the support did was make my computer go from seeing the mouse to 'Hid complainant mouse' and the app Logitech wants you to download with it was absolutely terrible, it couldn't even recogize the mouse before tech support make it look like a generic one and it was so user unfriendly I couldn't even really do anything on it anyways. If it worked it would be a decent buy, the software/troubleshooting is the only thing I can gripe about, the quality is decent, it has a smooth scrolling option that is nice when you're going down long pages or lists, fits my hand decently, has weights and easy way to adjust DPI, but it doesn't work properly, and given that I found others having my issue from years ago also saying how buggy and bad the app is and it's still here, from Logitech no less is really not encouraging a repeat customer and I'd go out on a limb if you're going out of your way to get extra buttons/software, you want to use those things and not just buy a 9 dollar actually generic mouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Smooth and responsive gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse. It has weights you can add and remove depending on your specifications. It lights up, and is very smooth and responsive. I love it so far! I like the button that is near the scroll wheel that enables and smooth non restricted soundless scroll. You can do that or have it make the usually scroll noise that comes from a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works exceptional for 40 bucks, would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad to hear you’re enjoying your Logitech experience. Your input helps us continue to deliver quality and reliability. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    BEST CHOICE FOR GAMING MOUSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse ever, it’s light, fast and super sensitive. I don’t have to use too much force for single clicked. It also fits to my hand very well which I never feel comfortable like this with others mouse. This is my 3rd replacements, but everytime I always come back and buy the same mouse. This brings me to Logitech products, they always make the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable mouse I have ever used, it sits perfect in your medium or large hand, but, software issues, every time I turn of my laptop overnight, next morning it did not recognize the mouse, it happened a few times and I gave up playin with it, I exchanged it to a Roccat Kain 200 wireless, and I am very happy even it is not so comfortable in my large hand, but Swarm software is so much better, so I bought Roccat vulcan 120 keyboard, everything is working as it should, Swarm synchronized rgb lights between mouse and keyboard and it looks very good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price - Slightly weird scrolling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scroll wheel is a bit weird but it works great other than that. very affordable also.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your input! It’s great to know the G502 HERO offers excellent functionality and affordability, and your thoughts on the scroll wheel are valuable. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably best wired mouse for the price. Will last you long.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    GGWP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever had. Comfortable, accurate tracking, and durable. This is the second one I've bought, first one lasted me 6+ years. Only replacing it because of the pads on the bottom have worn out but the mouse itself is still 100% functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. This is the 2nd G502 that I've purchased. The last one I had lasted around 4 years of heavy usage. Decided to get the exact same model since I was very impressed with it. It has added weights you can put inside to fine tune how heavy or light you want the mouse to feel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button placement and max weight is good. I have large hands and the shape is a little odd so sometimes when I use the left click the entire mouse wobbles.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech G502 HERO! We’re glad you appreciate its button placement and weight, and your note on the shape helps us improve further. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, I love it! The price is lower than other platforms, I really like it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you love the G502 HERO and found great value in the price. Logitech

  • Rated 5 out of 5 stars

    It's not my old mouse, but it's just about as good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to run a Steelseries Rival 500, and since it's been discontinued Ive been looking for a replacement. For the price, this cannot be beat, it's smooth, has a good amount of buttons without being cramped, and has decent software to go with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear it's been a strong contender as a replacement for your Rival 500. It’s great to know you’re enjoying the smooth performance, thoughtful button layout, and solid software support. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very rugged and a good workhorse gaming monitor.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Rated 4 out of 5 stars

    Great ergonomics for a gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse because I like the G602 that we had for my life's laptop, but was not a big fan of the wireless connection on a gaming pc. The ergonomics are fantastic and the DPI adjustments work pretty well. The GHub control of the mouse works pretty well also. The only reason I am giving it 4 instead of 5 stars is the scroll wheel. It seems a little sluggish when you have the button pushed down to restrict it, but way too sensitive when you don't. For example, I would have weapons switch in Outer Worlds (triggered by a scroll) when I wasn't even touching it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    wired is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great so far, purchased it to replace the other HERO wired mouse that comes in white (broke in about a year). hoping this one lasts much longer. the G500/502 series are my "go to" mice for my desktop at home, wireless just doesn't work good enough. highly recommend for gamers.

    I would recommend this to a friend