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Customer Ratings & Reviews

$93.99

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,615 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does exactly what we ourchased it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our Logitech G502 HERO Wired Gaming Mouse is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Rated 4 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out of the box with no setup required. The build quality is solid and after 1 week of use no issues. What I like about this product: easy of use, software is very simple and allows for a multitude of mouse customizations, appearance of futuristic space ship is nice to look at, solid build quality, plenty of customizable buttons, optional weights, works out of box with no configuration, or setup needed to use on any application. What I didn't like: lack of a lot of rgb lighting (only 4 lights on this mouse), max polling rate is 1000 hz and cannot go any higher than that, cord is not detachable. Overall a really solid option.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. We appreciate your detailed review and will take your suggestions into consideration for future improvements.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Beat Mouse so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my old Logitech mouse and this one fit the bill. Feels great in the hand and the adjustable weights provide just the right resistance. Buttons are smooth, from gaming to spreadsheets this is a great all around mouse,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great mouse, so-so software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing mouse good quality and it lights up i'm gonna use it ALOT the price is good for a mouse like this thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in the hand and nice feeling scroll wheel

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Weee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the scroll wheel lock works well and when it's unlocked it's very smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, thanks for the feedback! We're happy to hear you enjoy the smooth scrolling and functionality of the scroll wheel lock on your G502 HERO.

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long cable for if you have a big table, response is pretty good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO mouse! We appreciate you highlighting the long cable and good response. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Holy Grail Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Works great and lasts forever. My most recent purchase was a backup because it was a great sale price, but I've been using the same mouse for like 7 years now. It's beat up and deteriorating, my birds chewed up the cord and the rubber a bit, but it's still going strong. My issue with mice used to be the right click breaking because of specific games I play, but no issue at all still. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so impressed to hear that your Logitech G502 HERO wired gaming mouse has been such a reliable companion for the past 7 years! It's a testament to the quality and durability of our products.

      We understand that your mouse has taken a bit of a beating, but it's great to hear that it's still functioning well despite the wear and tear.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse alongside a matching keyboard. Its real smooth and light. Comes with weights to change how heavy you want it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that you're enjoying your G502 HERO mouse and that its customizable weights make it a great fit for you. We truly appreciate you sharing your positive experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great you could adjust the weight of the mouse, multiple buttons use for different reasons, useable for both game and work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My all-time favorite gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is going to be on top of everyone's list for best mice. Maybe not everyone, everyone has preferences but for the right-handed masses of average size hands, this mouse is top notch and the price point makes it even better. It has just the right amount of customization without too much, its ergonomic, relatively durable and matches my G915 keyboards very well. Honestly I don't have anything bad to say about the mouse itself. Seriously, but, Logitech's G HUB software acts up on occasion but I won't knock it too much because it's certainly no more than other brands. Did I mention you can regularly get this thing for $40?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse i've ever owned. Everything really is good about it. It has good software, and good features. My personal favorite is how you can alternate from a 'clicky' scroll wheel to a free/smooth scroll. 10/10 love this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying both the Combo Touch for your new iPad Pro and the G502 HERO! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse go BRRRRRR!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month, but it works great, had the same one before, bought it used, and it worked great until I broke it during moving. No issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 'Step-up' Mouse choice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Does what you need it to and allows some binds for extras. The little weights being interchangable was a very nice touch. Best all-rounder wired mouse for someone that's leveling up their setup!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review. We're glad to hear the G502 HERO is delivering the functionality and customization you were looking for. The adjustable weights and programmable buttons are designed to give gamers the edge—happy it's helping you level up your setup. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever owned perfect precision adjustable dpi weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Outstanding Ergonomic Customizable Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been an absolute joy to use. I've had no issues with it for the past few months, and the customizability is outstanding. This has greatly helped my production process. The RGB is a bit underwhelming, so if you want a lot of bright colors, this mouse isn't for you. However, if you want an ergonomic, very customizable, Windows and Mac-compatible mouse, this mouse is great for all of those. It's also just fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good gaming mouse at a reasonable price. It fits my hand very well and the buttons are all within easy reach. I would recommend it to anyone looking for a good gaming mouse that won't break the budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mouse as a quick replacement to my old mouse that had broke, and I didnt have any real expectations of it. Although it may look a little bulky on the packaging that is not the case and it has a bery sleek design that feels real nice to hold. The mouse also comes with different buttons on the mouse that feels very nice to press and very fluent in the sense that I don’t feel uncomfortable pressing the buttons. I would recommend this mouse to anyone who are trying pc gaming or any casual gamers.

    I would recommend this to a friend