Customer Ratings & Reviews
- Model:
- 910-005469
- SKU:
- 11066340
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, durable and great feel. Perfect for you or for a gift.
I would recommend this to a friend Amazing mouse for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my favorite gaming mouse so far (although i havent had many). i really like it for the games i play, most of which are fps. this mouse was so easy to set up and because i alrdy have the ghub set up for my logi 512 keyboard, it was very simple. the delivery was also amazing and Best Buy & Shipt did a great job in communicating the whole way through. definately would recommend this mouse to anyone, and especially for the price. (what a steal!)
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything.
- Pros mentioned:Overall performance
Review of wired, eady to use/install mouse.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead!
Great features, look, and feel! Second for backup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Currently using the same model and bought a second one just in case as a backup plus it was on sale so could not pass it up. Performance and feel is great and would keep buying this one again and again. I prefer wired for guaranteed response as well as not needing to replace any batteries.
I would recommend this to a friendBrand response from Logitech
Posted .Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support!
- Pros mentioned:Overall performance
greeat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great mouse perfect for gaming and every day usage, would buy it again
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the awesome feedback! We’re thrilled the G502 HERO mouse is leveling up both your gameplay and daily use—your support means everything!
- Pros mentioned:Weight
Adjustable weight’s?!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and essential to every computer build for those who prefer heavier mouses and precise movements!
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you find it a great and essential product, especially appreciating the adjustable weights for those who prefer heavier mice and precise movements.
- Pros mentioned:Overall performance
Product Review: Logitech G502 HERO Gaming Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a dedicated gamer and someone who spends long hours at the computer, finding the right mouse is crucial. After extensively testing various options, I can confidently say that the Logitech G502 HERO Gaming Mouse stands out as a top-tier choice in the market.
I would recommend this to a friendBrand response from Logitech
Posted .The Logitech G502 HERO is a popular gaming mouse with a high-performance sensor, customizable buttons, adjustable weights, and long battery life. It's a great choice for gamers looking for a feature-rich wired mouse. Consider its size and weight if you have small hands.
Great mouse, half the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse for half the price of similar quality and features. I have bought multiple for myself and even one for a friend. I eventually wear out the scroll wheel due to a particular game I play, but at the price they can be replaced easily enough. Buying a more expensive G500 series mouse will not give a better scroll wheel sadly or I'd consider the G502 X
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience! It’s great to hear the mouse delivers top-tier performance and value, making it a go-to choice for you and even worthy of gifting. We appreciate your insight on the scroll wheel too—sounds like it’s getting plenty of action!
- Cons mentioned:Software, Wireless
Good mouse. GHUB sw has a learning curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse. Only reason I didn't give it 5 stars was that it isn't wireless and the Logitech GHUB Software, while powerful, has a learning curve and can be tempermental at first if you don't fill out your profile.
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Durable. Comes with magnet pieces to put inside the mouse to balance out the weight of the mouse to your style. Very responsive.
I would recommend this to a friend - Pros mentioned:Comfort
Great mouse, Very comfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really is a great mouse. The customizable weights are nice but really who notices a few grams difference? I mean maybe pro gamers... The cord is braided so it doesn't tangle or snag easily. The mouse is very precise with high resolution. It is extremely comfortable almost as much as the G700 Ergo design. The only nitpick is it would be better with a smooth traditional look leaving the angular breaks and making it a single smooth shell. You don't notice it after a few minutes but my other computer has a G700 and I still prefer that feel.
I would recommend this to a friend - Pros mentioned:Comfort, Rgb lighting
Comfortable and functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable vs regular flat, traditional mouses (mice? Mouse?). It's so good, I bought 2. And it lights up, which is cool.
I would recommend this to a friend - Pros mentioned:Weight
Excellent value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size and weight. Great responsiveness with very good software.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers!
- Pros mentioned:Comfort, Overall performance
Gaming mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is amazing and comfort is very satisfying
I would recommend this to a friend GReatr gaming mouse for teh price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great gaming mouse for teh price easy to use multi function.very happy with purchase.
I would recommend this to a friendBrand response from Logitech
Posted .That's awesome to hear! We're delighted you're very happy with your Logitech G502 HERO Wired Optical Gaming Mouse, finding it a great value, easy to use, and multi-functional. Thanks for the fantastic feedback!
Logitech is awesome!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse with lots of buttons you can program.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the awesome feedback! We're so glad to hear that you find the G502 HERO to be the "perfect mouse" with plenty of programmable buttons to meet your needs. We truly appreciate you sharing your positive experience!.
- Pros mentioned:Weight
Great mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome mouse not only for gaming. Programming buttons is easy with the computer software. Highly customisable and comes with weights that you can attach to the bottom of the mouse to adjust for your comfort. Very satisfied with the price and quality!
I would recommend this to a friendBrand response from Logitech
Posted .Hi there, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you mentioning its versatility for both gaming and productivity tasks. It's great to hear you find the button programming and customization options easy to use, and that the adjustable weights let you tailor the feel to your comfort. We're glad you're happy with the price and quality!
- Pros mentioned:Rgb lighting
Goes great with a black and white pc setup.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this better than the non-SE version. Fits perfect in my hands, a few extra buttons, and it lights up with custom colors.
I would recommend this to a friendBrand response from Logitech
Posted .We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences.
Great mouse for larger hands
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband has large hands. Other mouses are too sensitive and too light. This gaming mouse is sturdy and fits my husbands big hands well
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear you're enjoying your Logitech - G502 HERO Wired Optical Gaming Mouse. Thank you for your feedback, and we value your business.
- Pros mentioned:Comfort, Weight
My brother loves it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He's a real gamer now. The mouse is comfortable and the weight is nice and heavy. It feels high-end, over all.
I would recommend this to a friend