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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.7 out of 5 stars with 7645 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the product's fantastic overall performance, particularly appreciating its adjustable weight, comfortable feel, and reasonable price. They also enjoy features such as controllable RGB lighting, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and express dissatisfaction with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 7,645 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great, dpi is good, would recommend and would buy as a gift.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the encouraging feedback! We’re glad the Logitech G502 HERO SE Wired Gaming Mouse is working well for you. Your support helps us keep innovating. Logitech

  • Pros mentioned:
    Comfort, Overall performance, Weight

    Rated 5 out of 5 stars

    My favorite mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fantastic. It comes with weights, so you can make it heavier or lighter and it's very comfortable. I can't believe it's only $50, at that price this mouse is a steal. It's quality.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    It’s a mouse it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I was tired of having to charge my wireless mouse and have it die while gaming so I got this one which really works with no software installed. I’m too lazy to download the controller though the default colors are fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gaming! Its HERO 25K sensor provides precise tracking up to 25,600 DPI, and the customizable RGB lighting adds a nice touch1. It's great that you're finding it reliable without needing to charge it constantly. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    its a good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good mouse, although I dont really make use of the G shift key's, I have found that the mouse has some serious drawbacks when mapping a modifier key to any one of the physical sub shift keys. and by serious drawbacks, I recall a situation where it caused me to immediately begin locking a Concord battleship which was instantaneous, followed by firing off all my ships guns on the test server on EVE... needless to say my mouse lost just as fast as when it started that fight. modifier keys + key has a hit or miss by application/game in terms of working or doing something extra, but ctrl shift and alt mapped on their own will register in the game's keymapping menu. but outside of that, will not or it might be that its being ignored. the 5 custom OMM profiles are cool, and the last profile used will be the one that runs at next plug in, as well as allowing for key switching of profiles, and the 4 speed poll options have a minimal impact to the computer's resources, atleast I seems as if it uses part of its own onboard memory for smoothness and consistency as it transfers across the 3 meter long cord. its extremely durable and relatively rage proof so far as it continues to work just as good as it did brand new, although constantly in out plugging meant the velcro strap wore out quickly but getting a spare razer rubber strap over the connector without damage to either or was relatively easy and the original velcro strap can be used to suspend the wire. theres really only one defect and design flaw. the defect being the MMB has a tendency to trigger either when spinning, or even left in freespin, really really easily, just moving the mouse around will cause this, but spinlock when engaged remedies that. and the G9 button tucked away behind the spinlock button, as least for me in my experience is a very error prone button, either its pressed with or accidently inplace of the locker, or it is such a pain to press and avoid pressing which causes me plenty of trouble in and out of the action i just leave it unmapped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go on enough about this mouse, switching back to the world of wires mice after using wireless mics for longer than I'd like to say. This is perfect, dpi controll on the mouse is great for gaming and Photoshop/3d rendering.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind message! We’re happy our product is meeting your needs. Your feedback helps us keep improving. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, the G502 wired mouse is fantastic for any use, including gaming and office applications.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled to know the Logitech G502 HERO delivers a fantastic experience for both gaming and office use. Your appreciation means a lot to us. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I have bigger hands and it doesn't feel too small. Functionality is great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect. Gets the job done. Looks great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse. Comes with weights. This is an amazing mouse at such a great value. If you are looking for a gaming mouse, and not trying to spend $300, this is the one. I don’t need anything better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My favorite wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these for my different systems. Accurate, able to adjust the resolution on the fly, the option to click or freewheel the wheel, and the ability to adjust the weight. Plus, it looks cool. I don't use it for gaming but will use it for Photoshop and video editing. I prefer the wired for 100% dependability--all my wireless have eventually turned jumpy, but not this. The cord is cloth and I can also attach it to my mechanical keyboard--I tape the cord under the keyboard and it only sticks out about 1 foot, so I don't have to fuss with multiple wires.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Feels good if you like a heavier mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a heavier mouse, and this one feels solid. I have been using it for a year or so, no problem.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    Good Mouse for Big Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a mouse which fits large hands. This fit the bill. The extra buttons turned out to be great. Well built, highly customizable settings, all around solid mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has been such a great fit for you, both in terms of size and functionality! It's fantastic to know you're enjoying the extra buttons and the level of customization it offers. We appreciate you highlighting its solid build quality and your recommendation. Thanks for being a part of the Logitech G family! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very high quality mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very high quality and has a nice feel to it. The RGB Lighting is very nice and the adjustable DPI is very useful while gaming. Scroll wheel is very easy to use. Very good product

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Mouse With a Nice Feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid gaming (even work) mouse. At first I didn't like the feel of it and the buttons seemed in the way, but after a few weeks it feels really natural and I can barely use my old mouse now that I like this one so much. I really enjoy the weights they include. It really let's you get that perfect feel. The buttons all feel nice and once you get adjusted feel natural. The rubber side grips are grippy and textured for those extra heated moments. The edges of the "skids" on the bottom are kind of a hair/dust/general grime magnet so be sure to clean them semi-regularly. I really wish the RGB was a little more prominent, it is only on the "G" logo and the DPI display, which are both usually covered by your hand or too small to notice. Just a simple band around the bottom or scroll wheel would be nice. The RGB does look nice, but the software is hit or miss. Sometimes it works, sometimes it doesn't. Do note that the DPI Indicators RGB effect is defaulted to "off" out of the box. If you want it to be continuously on you have to go into the G-Hub software and turn it to "always on". Another thing to note is that this only ships with (I think) 3 pre-loaded DPI settings, when it can store up to 5. Why they don't ship it with 5 settings is beyond me. The only way to add more is to use their G-Hub software. Overall the build quality is good, the cable is a braided "rope" style.It is fairly long which is nice if you have your PC under the desk or have a large case. It does come with an attached cable tie if you need to "shorten" it. It's a solid option that will last you years to come. !!NOTE: I did buy this item on sale for $39.99 USD!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is pretty great, software is not the best, but that can be worked around. Once I learned how to lock the scroll wheel, it got 100% better as a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the G502 HERO! We're glad to hear you're enjoying the mouse itself, especially after getting the scroll wheel locked in. We acknowledge the software could be more intuitive and appreciate you bringing it to our attention as we're always working to improve the user experience for everyone. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse! This one was a replacement for the same model that I had for several years when the right mouse button stopped functioning after years of FPS gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Rated 5 out of 5 stars

    Good Mice, Ran Into a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of 10/27/2021 I'm using this mice with a Macbook Pro 2012, yes I know it's a bit unconventional. I was using a Razer Deathadder Essential before this, I love the two scroll wheel modes on this mice and it's adjustable DPI. Although I love this new mice I do have to admit I ran into a problem. When trying to use Logitech's G Hub interface my mice was stuck on "connecting" I tried several methods to try and fix the problem. I finally restarted my Mackbook Pro and my mice connected in less than a second. If you are running into issues with your mice I hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse for anyone! I personally love the extra buttons that you can use to key bind and how comfortable it is holding the mouse which is very important. RGB is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Fantastic mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an excellent and well-built mouse. The programmable buttons make everything so easy. I have a 60% keyboard so the media keys (volume up and down) and the delete key are done by using the FN key. With this mouse, I can program the volume keys and delete keys straight into the mouse. It's just incredibly convenient having all these programmable buttons at your fingertips. Gaming performance is great too. It is perfectly weighted out the box (for me) and comes with extra weights if you find it too light. The RGB lighting is also very pleasant. Nothing over the top but very subtle and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another great Logitech Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my second version of this mouse. The older one was beginning tob freeze up. Great mouse for both gaming and everyday computer use. They did change the cord. This cord is shorter in length and not the braided version like the older one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the G502 HERO! We’re glad to hear it continues to deliver great performance for both gaming and everyday use, and we appreciate your thoughtful feedback on the design changes. Logitech

  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It has a nice thumb rest so your thumb isn’t sliding on your pad. There’s a button near your thumb which activates sniper mode, which allows you to instantly decrease the DPI so that you can hit head shots way easier. The infinite scroll of the will is probably my favorite feature. There’s a button to allow you to make it scroll one line at a time or switch it back to infinite mode. The software allows you to store multiple game profiles so you can easily switch between them. It has a nice braided cord, and you can customize the weights that goes into the bottom of the mouse and put them where you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear the G502 HERO is your favorite mouse! We're thrilled you appreciate the comfortable thumb rest, the helpful sniper mode, and especially the infinite scroll wheel. It's great to know the software's game profiles and the customizable weights are also valuable features for you. Thanks so much for sharing such a detailed and enthusiastic review! Logitech