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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.7 out of 5 stars with 7634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 7,634 reviews
  • Rated 4 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product with a lot of customizations and great feel. just a bit expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price and everything works great no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAMAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking mouse with buttery smooth sway. Weights that are able to be added and taken away are such a good side accessory. Specially for different types of games. Was a bit hard to find the settings but once you get past that it really is a great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Used for around 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse but lackluster software the dpi goes out of wack when the app isn't open which can happened a lot between updates. Need 3 dpi switches to be on for full rgb.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great functionality, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very comfortable and easy to use, my son love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product good for covid entertainment. quick and easy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best out there. Wireless is also a option. Im not disappointed at all. Mine is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse very easy to use and very sturdy. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse - replaced a razor type gaming mouse (name purposely omitted). This mouse seems to operate smoother than the razor, at least in my opinion. I prefer wired to wireless to those that are wondering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed using this mouse, I tend to keep the wheel locked as it does make some noise in the free-scrolling mode when just moving the mouse. I also have the G305, which is wireless, a little lighter, but with fewer buttons and no RGB. The G502 has a little RGB and is customizable using Logitech software, which is easy enough to use, and I like being able to set up different profiles work work vs. gaming. Overall I think this is a solid mouse with nice features, especially when on sale!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great mouse

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fits great in my hand. All the buttons can be easily accessed without adjusting your hand. The only issue I have had is working with the G-hub software. It is not as straightforward as one would hope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy and firm.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go online to mouse forums you get model O's reccomended due to lack of weight but I love these because I don't enjoy a flimsy light feeling mouse. I don't like the second gen button feel as much as the first gens though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse i used the mouse for a week and liked it alot. You should buy this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the G502 HERO! It's a popular choice for gamers thanks to its comfortable design, customizable features, and high-performance sensor.

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome mouse for the price. I love the tactile clicks from all the buttons. I love the weights you can add to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a similar one for a few years, this one works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    FuturegAmer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and durable it works well and is easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so smooth and comfortable in your hands and also have rgb lights

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech is G502 is an awesome mouse. If you're gaming on a PC without a gaming mouse, you should stop immediately and pick it this up. This specific model is in gorgeous black and white, but the regular edition performs just as well. It's also not too complicated to use, in comparison to the MMO mouses with 10+ buttons. The mouse comes with an intuitive program that allows you to change every button to your liking. There is also a way to adjust the weight of your mouse. Get a good mouse for yourself when you're gaming. You deserve that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good LOOKING, standard performance, more buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User= Teenage son: "Overall, this mouse was pretty solid. I have never used G Hub before and had a good experience. The mouse itself could improve some ergonomic aspects. First, The "sniper" button is very bulky and uncomfortable for thumbs. The 16000 dpi is way too good and my system was not very practically usable rather than 1000 dpi. The rest was very good. Response time was nice, RGB effects are cool and easy to set. I would recommend this mouse but would warn about that button and high max dpi isn't a big deal."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. It is really good if you like to use a large mouse. It comes with adjustable weights to customize the feel to your liking. It is a great option compared to buying the wireless version (lightspeed) for $100 more.

    I would recommend this to a friend