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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.7 out of 5 stars with 7633 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 7,633 reviews
  • Rated 5 out of 5 stars

    Great Product / Great Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, very pleased with it. Product description on website was accurate and thorough. Transaction on BestBuy.com was simple and easy. Absolutely no Complaints, only good vibes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set up. Good for the price. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too heavy in 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love this mouse but in today’s world it’s just too much weight for gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We understand that lighter mice are becoming more popular, and we offer newer models like the G502 X Plus and G Pro X Superlight for those who prefer a lighter weight.

  • Rated 4 out of 5 stars

    I Would Said Exelent Mouse BUT..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would said is a exelent mouse but it gets stressful when u are playing and for accident y press the topside bottoms and your aim go to High or Low Is the only thing the I don’t like it I don’t know if there any software to cancel the bottoms or something it will be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good gaming mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for the price. The only problem I had is that it doesn't get detected by most of the USB on my laptop, don't know why. I had to plug it to the left side going all around the back to my right hand. The thing is that I don't know if the problem is my laptop's USB ports or the mouse problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! The buttons on the mouse have a nice click to them and performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I purchased I love this mouse for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that it's your go-to gaming mouse and that you've chosen to purchase it again. Your feedback is invaluable to us as we continue to create top-tier gaming peripherals.

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse with more buttons to program than needed for me. Feels and response good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502, with its high DPI sensor, customizable buttons, and comfortable grip, is a versatile option for creative work despite having more buttons than you might need. If extra buttons aren't important to you, consider a simpler mouse.

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 0 issues with this mouse, other than i hit the buttons on the sides accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The chosen one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to mouse for everything including gaming and work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The G502 is a popular choice for a reason - it excels in both gaming and productivity. Its high-performance sensor, customizable buttons, and comfortable design make it a great all-around mouse. Sounds like a keeper!

  • Rated 4 out of 5 stars

    Good mouse but has its share of issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse but I've run into issues with two others in the past. the right click button eventually got to where it would not "hold" - it would sort of cut in and out. Still, I couldn't find another mouse with the same features in the same price range, so I kept going back to it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Mouse I ever used

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was exactly what i was looking for in a gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad to hear you're enjoying the G502! It’s designed to enhance your gaming experience. Your satisfaction is important to us.

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big red button where the thumb sits is useless. No games support it that I have found, which is a shame. The RGB can't be turned off, or at least I dont know how, and the body lines are just thick enough for fuzz to get caught in and just thin enough to be hard to get it out. The optional weights are okay, but they come loose every now and then and I'm too afraid to over tighten them and strip the threads. And now the mouse wheel feels weird too lately.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you've had a less-than-ideal experience with the Logitech G502 Mouse. We value your feedback and will share it with our product development team to improve future products.
      Regarding the specific issues you've mentioned, we recommend checking the Logitech G HUB software to see if there are any customization options for the RGB lighting and button functions.
      For the mouse wheel issue, try cleaning the wheel with a soft cloth and compressed air. If the issue persists, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    switched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a battery powered one, kept dying on me at critical gaming moments

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm sorry to hear that you experienced battery issues with the previous version of the G502. We're glad that the wired version has been a reliable solution for you. Please feel free to contact the support team should you have any other questions or concerns.

  • Rated 5 out of 5 stars

    Best wired mouse for gaming under $100.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend a wired mouse because nothing is worse than the batteries running out of a wireless mouse slowly and losing connection in a game. A wired mouse will never act wonky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse it’s gaming I love it practically specially in the game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We love that you find the G502 HERO a practical gaming powerhouse. Sounds like it helps you dominate the competition! Happy gaming!

  • Rated 5 out of 5 stars

    GET IT NOW !!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing mouse I love this thing all the customizable buttons are truly amazing for FPS shooters!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noticeable improvement from my stock mouse. price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, or else.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse I have ever used. I would prefer if it had some weight to it BUT I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Especially for price. Love the mouse wheels function.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there, Thanks for the feedback on the Logitech G502 HERO! We're glad you love the mouse wheel function and find it works great, especially for the price. The G502 HERO is a popular choice for gamers because of its versatility and customizability.