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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.7 out of 5 stars with 7633 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,633 reviews
  • Rated 4 out of 5 stars

    great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! smooth responsive no issues with this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my cousin who is just getting into PC Gaming, after giving it to him and asking him a week later he was very happy with it. He loves the amount of buttons on the mouse and feels it is very smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with lots of buttons to be programmed. I rate it average because I bought it to use on PS4 and none of the buttons worked for me at all. It quickly lost its luster but I'm sure is a much better experience on PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. The extra buttons are super helpful for gameplay customizations.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great, Reliable Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the 502 for about 7 years now. Just picked this one up just because I built a new PC with a white/black theme to match. Mouse works excellently. I still use my old 502 with my laptop and works just as good as this one. I prefer no weights and the mouse holds up constant clicking as I play LoL and click A LOT. Recommend this for starters and veterans alike. Cool that you can change the color of the G to match keyboard or your favorite color with the software from Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all round mouse. Have been using if for work and gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! The G502 HERO's versatility makes it a great fit for both work and gaming.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Not very durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gaming mouse from Logitech that fails to live up to the gaming mouse standards. Great feel and weight. Customizable as well. I just wish the click switches were more durable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Very sorry to hear about the disappointment you have with the durability of the G502 HERO SE Wired Optical Gaming Mouse. Fortunately, this mouse does have a 2-year limited hardware warranty. Here's a link to file a warranty claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope this helped. Best Regards, Richard from Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Really nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight is perfect, rgb software is super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; gaming mouse is as advertised and at a great price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive review of the Logitech G502 Hero! It's always great to hear that someone is happy with their purchase, especially when it comes to a gaming mouse where precision and performance are key. It sounds like the G502 Hero is living up to its reputation for being a great mouse at a competitive price.

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    g502 master race

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this mouse for $35, and holy cow what a value. it's so comfortable, and has so many features. did i mention rgb?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Technology.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. When I move the physical mouse, the arrow on the screen moves as well. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Better then my corsair gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it is marginally better, but I also got a killer deal on the logitech. Nice weight tuning, more buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old G402. Seems to work well, a little adjusting but it works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product specially when the price match it for 35.00

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse especially for gamers and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing overall mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With fully remappable buttons and customizable weight adjustments this mouse is an absolute workhorse for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse - not too bright of LED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend bought this mouse to replace his broken one. He really enjoys that it is not super bright LED and that you can change the LED light color. Been a great product so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mouse how is work and you can change the mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best selling gaming mouse for a reason. solid with a wide assortion of buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality with Features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a wireless mouse for years. Always a pain when the batteries ran out. This is high quality wireless mouse and worth the cord.

    I would recommend this to a friend