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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.7 out of 5 stars with 7633 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the product's fantastic overall performance, frequently highlighting its adjustable weight, comfort, and pleasant feel. Many also appreciate its controllable RGB lighting, reasonable price, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and criticize the accompanying software. A few users also note the lack of wireless functionality as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 7,633 reviews
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace one I had purchased off of amazon and I instantly saw a difference in response and just overall a more fluid transfer. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a while ago and still use it till this day. Has not failed on me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your Logitech G502 HERO Wired Mouse has been a reliable companion for so long. Your satisfaction is our top priority, and we appreciate your continued trust in Logitech.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This mouse is amazing for both small and big hands has a good grip

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good mouse. it fits my hand perfectly, its very customizable. It's the same as the regular G502 hero mouse, except its on sale for cheaper! I highly recommend getting this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this mouse as an upgrade to his current gaming mouse. He feels like he has gained some speed and loves this new mouse. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect sensivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it fits to my hand perfectly and sensivity is perfect of war games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a gaming mouse, but wasnt certain I would need all the extra buttons on this. Thankfully, unless you assign them to something, clicking the side buttons doesnt accidentally activate something, or back you out of a web page. The mouse is very smooth and responsive. I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Move over Mickey there's a new mouse in town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the plural form of goose is geese, the plural form of mouse should be meese. These are the things that keep me up at night but at least I find peace knowing i have a reliable gaming mouse. Super lightweight and fast responce. It feels great in the hand and clicks faster than than you can make an Alabama wetwipe. Better material, better mouse, Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pc set up and first mouse i have used but i do like this mouse. The side buttons are great for first person shooters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Click click

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. The feature of endless scrolling is a plus while wiaitng for things to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, best sensitivity I’ve found in a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Loving the G502 HERO's sensitivity? We hear you! Top-notch sensor for ultimate precision. Dominate the competition with pinpoint accuracy.

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this mouse thus far and very satisfied with Best Buy. They had extremely fast shipping for a product I like at a good price. Good job.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not horrible, but not good either

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Many buttons I couldn't map, mouse wheel w.as not good. Would scroll the opposite direction at the end

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret that your Logitech experience wasn’t what you hoped for. Our goal is always to create products that feel reliable and seamless, so it’s disappointing to hear that wasn’t the case here. Please reach out to our support team at socialcare@logitech.com. We’d love the opportunity to assist you directly and find a solution. Logitech

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero wired mouse is an exceptional mouse for those with a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient Very comfortable to use Very good in scrolling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for gaming?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great gaming mouse to use with geometry dash and other games i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. My child has been using it for over a year now without any issues. It fits his palm perfectly and performs really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty darn good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it for the wireless version but I love the mouse itself. IF you don't want wireless this is a great mouse. You'll be happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming, I always buys this only type mouse for my pc. Liked it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming or everyday use. Buttons to easily change track speed is very convenient.

    I would recommend this to a friend