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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.7 out of 5 stars with 7641 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the product's fantastic overall performance, particularly appreciating its adjustable weight, comfortable feel, and reasonable price. They also enjoy features such as controllable RGB lighting, extra buttons, and adjustable DPI. However, some customers find the overall size to be small and express dissatisfaction with the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,645 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse that last years. This is my second mouse after my left click finally started giving me issues. Well worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Mouse at a Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that feels good in the hand, exactly what I was looking for when replacing my old Corsair ironclaw.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old Microsoft Mouse that broke and Microsoft no longer makes them. This mouse is pretty good, I still wish Microsoft was making their mice but overall this is pretty good. Just not as good as the one that broke.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's understandable to miss a favorite! We're glad your Logitech G502 HERO Wired Optical Gaming Mouse is proving to be "pretty good" as a replacement. It's a solid performer, and we hope it serves you well! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Squeaky good mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in hand and no finger stress. Sleek design and black doesn't show dirt.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Teen approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is actually my son's review. He used his birthday money to buy this mouse. Visually it appealed to him and he was easily amused that the logo graphic changes colors. More importantly he says it feels good and the button placement is solid. If you go to the manufacturer website there is additional software you can download that will allow you to customize different button configurations and save them by specific profile. My son credits this mouse for his additional kills earned on Fortnite. He's happy and that makes me happy. However as he is a teenager, we opted for the extra warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Favorite mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing with the ability to customize the weight and sensitivity with the Logitech app. I even forgot my wireless Logitech mouse for travel and instantly bought another 502 just because I know how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thing is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought i wouldnt like the cable but turns out its not as grabby so its pretty good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your thoughts! We’re glad to hear the G502 HERO Wired Gaming Mouse cable feels smooth and non‑intrusive, making your experience even better. Your feedback helps us know we’re on the right track. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very precise, good variable weighting too

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling mouse. With the removable weights I was able to get close to the same desk feel as the wireless G602 I am replacing. My only complaints are the placement of the thumb buttons, but that may be due to my grip. I imagine with a palm grip style they'd be in the right place, but I've got big hands so they with a fingertip grip the thumb buttons all require a little more movement than I'd like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 wired mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and it's definitely a plus having all the extra buttons. Highly recommend for any potential customer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive feedback! We're delighted to hear how easy the mouse is to use and appreciate you mentioning the extra buttons. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast to do the sliding, at does the job perfectly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our product is meeting your needs. Thanks for being a valued customer. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A reallyi good mouse with many rich features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, very responsive. It takes some time to learn the buttons, and coordinate with the G HUB software. I have not explored the mouse too much, but I really like the ease with which you can change DPI sensitivity on the fly. There are lots of reviews on this mouse available on YouTube along with how-to videos. I still have lots to learn, but for me, the bottom line is that it is an extremely comfortable mouse to manipulate. It just fits my hand perfectly. This is a very well built mouse, quality all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you find the G502 HERO comfortable and responsive. The programmable buttons and G HUB software offer extensive customization, but there are also helpful resources online for those who want to explore further. We appreciate you choosing Logitech!

  • Rated 5 out of 5 stars

    Makes Gaming Easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right amount of weight, and the different functions are amazing. The fact that the lights change colors like the keyboard is a BONUS.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An excellent mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my PC and it was a great purchase, I would recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the Logitech G502 HERO! We truly appreciate your recommendation and are glad it’s been a great addition to your PC setup. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech mouse 520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good easy to set up comes with weights wich is nice and lots of buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable and cool gaming mouse, at a bargain price, I recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the G502 HERO Wired Optical Gaming Mouse! It's great to know that you find it comfortable and cool, especially at such a great price. Thank you for the recommendation!

  • Rated 5 out of 5 stars

    Mousing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, manageable. Very good mouse especially with the application to use it. I love how the hand wraps around, very good mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse because of the extra buttons it has that you can easily access for gaming, I use them for the buttons I use more like on cod I added the sprint and the grab and I can do so much more since my left hand doesn't have to do everything plus it is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse my son used it for a year no issues and fast

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has way more features than I need, but I love how light-weight and fast it is. I’m very happy with this mouse. The colored lights to tell you what setting it’s on is a nice touch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi MarkD, Thank you taking the time to share your thoughts and feedback of the G502 HERO Gaming Mouse with this rave 5-star review---glad to hear how happy you are. If you haven't done so already and for some added benefits, I highly suggest that you use Logitech's G Hub software which will allow you to customize the settings for your G502 and personalize buttons to your liking. Here's the link to the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you found this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech