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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.7 out of 5 stars with 7641 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's fantastic overall performance, adjustable weight, and comfortable feel. They also appreciate its reasonable price, controllable RGB lighting, extra buttons, and adjustable DPI. However, some customers have noted concerns regarding its size and the quality of its accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 7,641 reviews
  • Rated 5 out of 5 stars

    Custom Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse out there. Fast and responsive. Love custom features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks a ton for the awesome shoutout! We're thrilled to hear you're loving the speed, responsiveness, and all the custom features packed into your setup. It’s great to know the mouse is hitting all the right notes for you. Happy gaming! 🎮 Logitech

  • Rated 4 out of 5 stars

    Nice mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this mouse on sale and while I am not a gamer it seemed to me that because of the programmable buttons it could be useful for content creation, plus it was a quality piece of equipment for a good price. I found a uTube video done by someone using it to work with inkskape so I went for it. It's worked out well so far, its heavier and larger than most mice but fits in the hand well and is comfortable to use. You can even program macros to a button push saving a few keystrokes or mouse clicks.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing such a thoughtful review! It’s great to hear how the G502 HERO SE is proving to be a versatile tool beyond gaming. Those programmable buttons and macro functions really do open up creative possibilities, and we’re glad it’s been a comfortable and useful addition to your setup. Enjoy creating with it! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, comfortable for long hours of gaming. Weights are also a big thing i look for in mice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good moderate priced mouse. Comfortable and good response. My mouse broke and I needed one right away and it fit the bill perfectly! Would absolutely recommend for a reasonable priced mouse- great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good click

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks and moves very nice, feels smooth and crisp, recommend if you like a heavy mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! We're glad to hear you're enjoying the smooth, crisp clicks and the satisfying feel of a heavier mouse. This is valuable input for us. Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and affordable. Greath option for mobas, rts's and shooters alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and responses great. I would definitely buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Love to hear that! The G502 HERO is a fan favorite for good reason—precision, responsiveness, and that customizable RGB flair make it a powerhouse for gaming and productivity alike. Thanks for sharing your experience! 🎮🖱️ Logitech

  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable mouse. Smooth gliding. I had one from the same brand for 4 years before I had to buy a new one. Worth the money!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Rated 5 out of 5 stars

    Customizable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizability and scroll wheel. High quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 4 out of 5 stars

    Great for Beginners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for first-time gamers or entry-level gamers. Build quality is solid; it feels a little too plasticy, but it comes with some metal to help weigh it down so it's more precise as it slides across the desk. Additionally, the buttons are intuitive and easy to use, and the mouse's sensitivity has a huge range for every kind of user. I don't like how the buttons can't be customized - there's buttons that act as back/forward buttons while you're browsing the web and I find them easy to trigger. It happened while writing this review and I had to retype the whole thing, ha ha. I do, however, love that there's a switch for the scroll wheel for people that want it to make noise or be silent. Very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved my Razer Mamba elit but at half the price this mouse feels superb in my large hand. Great for gaming, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Adjustable weight’s?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and essential to every computer build for those who prefer heavier mouses and precise movements!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you find it a great and essential product, especially appreciating the adjustable weights for those who prefer heavier mice and precise movements. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Mouse and Buttons!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse at a very affordable price on Black Friday, as well as I love all the different buttons it has!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    For the price I paid, I couldn't be happier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to start, the box that arrived in the mail was pretty beat up and damaged. It isn't a huge deal considering the mouse and everything else inside where in place and not damaged, but, as someone who keeps the boxes to just about everything, especially PC parts and technology because if I wanted to sell it in a year or two, having the box that was kept with everything and is in great condition, shows to potential buyers that not only do I take good care of my things but that original box will also help to sell for a little more than if you didn't have the box, hell, some people might not even buy it used if it doesn't have a box. Anyways, the extra weights are great if you really wanna dive in and tune it to your preferred weight. I also personally like the colors, white and black, makes for a nicer looking mouse, more-so than the original wired G502. The subtle RGB is a nice touch too. It is not overpowered and won't distract you. To be totally honest, when I had purchased this mouse back on 12/24/20, it was on sale from $74.99 to $34.99, that alone was a steal of a deal and is probably the only reason I purchased it. But I also had a $10 off any item coupon that Best Buy had gave me when I bought and moved into my new house. So after tax, I had only paid $30. Steal of a deal. If you can find it for under $50 I would say get it and you won't be dissapointed. For instance, if this was the original plain-Jane wired G502 that was on sale, I probably wouldn't have purchased it. But, this is not the original, this is the G502 Special Edition! With a sleek updated color scheme (black and white) and a subtle touch of RGB that is not overkill, this is a great entry level mouse for anyone looking to game and or even just browse the web in style, you will not be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of wired, eady to use/install mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead! Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and overall quality. Would recommend for any buget freindly or up build

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Rated 5 out of 5 stars

    Still a very good mouse in 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the mouse for $40 on sale... Adding my $30 best buy reward, the mouse is $10... It is a steal. Even without my reward, this mouse is still a strong contestant in 2021 for me. True, the mouse is heavy but it feels sturdy and comfy in my big hand (19mm x 11mm). Another plus is the mouse has so many customizable buttons. I need more buttons than I need the mouse to be light. Every button is customizable and can be saved into the onboard profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THIS OVER THE RAZER MICE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is superb. Switched over from the Razer Mamba [wireless deathadder] and lemme just say, the actual hardware takes a giant #2 on the razer. HOWEVER, I will say that Razers Synapse software is far superior and more user friendly to Logitechs G hub. However, I must say that I will be sticking to a logitech setup from now on, as you get so much more than what you pay for with Razer, Corsair, or any other competing brand. Game on Logitech, Game on.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse for a bit of everything.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech always seems to make a great products and this is no exception, the feel is right the look is right, the only thing for me is the DPI buttons needed better placement as in most games I seem to hit them and in turn causing the change of DPI while gaming. however keep in mind I have large hands so this may not be an issue for others and they can be turned off. In the end this mouse is great and I hope it last awhile like most Logitech items.

    I would recommend this to a friend