Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
11231824
Highly rated by customers for:
$84.18

Customer reviews

Rating 4.7 out of 5 stars with 7624 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 7,624 reviews

  • Great product for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great price. Compatible and easy set up.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Ergonomic

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite mouse for gaming. It just fits in the hand too perfectly and its easy to grip and maue

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the amount of buttons, also the weight

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you find the G502 HERO a great fit! The customizable weights and programmable buttons allow for a truly personalized gaming experience. Happy gaming!

  • Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't beat the technology on this mouse.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're impressed with the innovative technology packed into the G502 HERO! Its features are designed to give you the edge in your gaming. Thanks for choosing Logitech!

  • Great Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, period! Only thing they could do is make it a tad lighter (Not the Light-speed! That mouse IMO is not worth it) and this mouse would be the best in the buzz.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. So many options to do what you want for any game

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the review! We're thrilled you love the Logitech G502 HERO! It sounds like a great choice for gamers who appreciate customization options for different games. Enjoy using it!

  • Great Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a gaming mouse and it broke. Bought a cheap simple mouse because I don't game online that much anymore and it was terrible. Bought this and it made me want to start gaming again.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • G502 Hero, Amazing Product from Logitech 10/10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion, Logitech makes the greatest mice for people with medium to large hands. You're not going to get a mouse better in the sub 50 dollar mouse range.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for first person shooters! It has so many programmable buttons and settings!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Goodd

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really good so far, no complaints as of yet. Had for about a month

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Wireless

    Great gaming mouse with RGD lights

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and it's a special edition and RGB lighting. The only downside is not wireless.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has excellent grip for its size. Do highly recommend.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you appreciate its grip and would recommend it to others.

  • Wired is the way to go..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired version necessary for high-speed gaming desktop CLX HORUS.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse! We're glad to hear that the wired version is a good fit for your high-speed gaming setup. We appreciate your support.

  • Pros mentioned:
    Price

    I like it, but could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to upgrade from a mouse that came with my gaming pc. I was hoping to notice a big difference between the two since the mouse that came with the pc is renowned for being a POS. Honestly, I really enjoy my basic mouse and this one wasn't much of an upgrade. This mouse has a cool mouse wheel, but I find that the mouse wheel tends to glide on its own, unless I have the stopper clicked in. The RGB settings are a little dull too. Need to be able to customize it a bit more for me to be impressed. Also, the DPI buttons tend to get in the way as well. However, I did pay $30 for this mouse so really can't complain too much about everything. For that price it's a great value. B+

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend

  • Enjoying the Mouse and its many features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fantastic, getting used to the many buttons and adjusting to what I can and cannot push during game play. I'm new to this so its taking me a bit. lol

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great mouse for gaming and work.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse for gaming and work. It's great to be able to assign the additional button and have the variable scrolling options. I love having this on my desk.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great Mouse, but not so durable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this particular mouse. Only down side is they’re not as durable as you would think. If your rough in hardware. You may have to replace it within a year or two.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Bueno mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse looks and plays snug with the thumb like arm stand, which made me purchase it in the first place as I don’t see a lot of mouses with it.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why so many buttons on a mouse? The two on the side should NOT be so low on the mouse. keep pressing one or the other or even both while using it and its annoying. going back and forth between pages on sites and weapons in games in less than 1 second. I really like the mouse though.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry the button placement on the Logitech G502 HERO caused frustration during use. Thank you for sharing your feedback—it helps us improve. Logitech

  • Nice mouse!!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a birthday gift for my boyfriend. He loves it, and I like it so much I considered getting myself one too. From what I can see it is very customizable and quick

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
Page 231, Showing 4,601-4,620 of 7,624 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.