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Customer Ratings & Reviews

$84.18

Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 7,621 reviews
  • Rated 5 out of 5 stars

    Great first mouse to invest in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used a cheap, like $20, mouse and while it was good, I’m extremely satisfied with this new mouse, definitely worth the purchase and very intuitive to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels good on the hand and is a great thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old mouse was a Logitech G500. A fine mouse. I owned two of those before they became unavailable. This is a fine successor to that mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wanting to get the wireless version but not worth the hefty price tag. This is the same exact mouse performance is excellent the cord doesn't effect performance at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic budget gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic budget gaming mouse. Bought it for my sister's first gaming PC and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality at its best! Highly recommend specially being a wired mouse means more time playing without worrying about battery charge or connection malfunction.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Everything I wanted in a mouse and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomics - 10/10 Versatility - 10/10 Customizability - 10/10 This mouse was a huge upgrade for me! I love the ergonomic design, programmable keys, lighting effects, and configurable weights. Aesthetically, it’s very sharp and attractive, especially with the primary and logo lighting. My only complaint is that the dpi shift button is a bit hard to reach if you’re using a claw grip instead of palm grip.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lackluster mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to replace my computer mouse with reasonable price. Overall not impressed with the product. Dpi feels inconsistant and it feels fragile. even with all the added wieghts provided in packaging it still feels too light. No fault or dig at best buy, the product just isn't what I thought it was.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry to hear that the Logitech - G502 HERO Wired Optical Gaming Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com with your details, so we can help resolve the issue. Logitech

  • Rated 4 out of 5 stars

    City mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Lots of options, but was just too light for my hand. If you experience tired hands. This may not be the mouse for you. I returned it and found that the Cosair Dark Core RBG Pro was a great fit for me and everything else I need in a mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    WORST MOUSE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great hardware wise. Buttons have a nice feel, nice tracking, plays well. HOWEVER, the software KILLS this mouse. GHub is just horrible. Button assignments are a complete joke and is impossible to get them to act correctly. When you go to play a game, you realize NONE of your button assignments work because the mouse has switched into on-board memory. It does this randomly inside or outside of games. In on-board memory mode the mouse is just TRASH. No matter what profile I used the button assignments wouldn't stick. Why can't I just make my profile DEFAULT and NEVER CHANGE (PERSISTENT PROFILE MEANS NOTHING)?! Why can't I disable on-board memory mode?! Why can't I get my button assignments to WORK reliably?! So inside the software there is DEFAULT, G-SHIFT and ON-BOARD. Each one can hold different button assignments. The mouse randomly switches between all of these and 1/3 of them DO NOT WORK. Want to use a macro? IMPOSSIBLE WITH THIS MOUSE. You will be ALT-TAB'ing out of your game for 10 minutes each time to restart the software to get your button assignments to work. I tried making them ALL THE SAME so no matter what it switched to they would all be the same, right? NOPE. That did not work either. You can add all of your games to their own profile, didn't help me. You can assign profiles to on-board memory, that didn't help either. The software killed this mouse, It's the worst mouse software I've ever used. RETURNED.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello DRob! Sorry to hear you're having issue with your G502 HERO Wired Optical Gaming Mouse. What I could recommend you is creating a new profile in G Hub, so from the Home Screen, at the top where it would say Active Profile Default, click on that, then click the "+" sign to create a new profile and work your assignments off of. The other thing you might want to check, is making sure the on-board memory option is turned off, so from the Home Screen off G Hub again, click on your peripheral picture, then at the top right, you'll see a small "gear" icon, click on that, and make sure on-board memory is off. If that doesn't solve the issue, maybe try uninstalling and reinstalling the software, there could be something wrong in the settings, but your G502 mouse should definitely hold up your configurations in-game. - Mathieu from Logitech

  • Rated 5 out of 5 stars

    luv this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smoothhhhhh operation plugged it in and was off to the races

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! Pleased with purchase! Will purchase more idems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go wireless.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this mouse. The quality build is way better than my Razer, as I’ve tested the smoothness. Debating to go wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. many great functions for gaming, a little complicated at first but easy to get started and work into more complex routines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, purchased for gaming laptop and have no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, not too crazy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time I've purchased this mouse, fits my hand perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this mouse. The weights make it great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse. Don’t know anything about it but my son never complained about it and he is never happy with anything. Yup, it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible mouse over all, very well built.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, recently had to replace my razor mouse due to side buttons going out. I decided to try out Logitech and now i dont think ill ever move from Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taha

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added more control to my sons gaming set up. Awesome

    I would recommend this to a friend