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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 7,621 reviews
  • Rated 5 out of 5 stars

    Irish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic device for my Godson. He uses it for his gaming time. I would recommend it to anyone in need of a simple to operate a device very easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so smooth! My son loves it. He is still trying to figure out what all the buttons do but he thinks its just the bees knees

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    POOR SCROLL WHEEL AND OVERALL SHAPE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a recently purchased Razer Basilisk v2, which (2 of them) were junk! And grotesque junk given the $80 price tag for such fragile constantly breaking mice. I then bought this G502 Hero wired, and the SCROLL WHEEL IS GARBAGE. It scrolls so hard it is stupid...I am utterly shocked Logitech actually sent the product out the door with such overboard drag, and poor quality feel. The other problem is that the palm area for large hands is too low sitting, which throws everything off so much that I have to hold the mouse quite uniquely just go be able to game while using the two left side thumb buttons. After 24 hours of frustration with the fit and ridiculous drag on that scroll wheel, OFF it went back to Best Buy unfortunately (my first return to them ever that I can think of). I ended up landing on the Amazon PICTEK for $18? I NEVER, and repeat, NEVER buy cheap junk...always pay way more for higher end stuff than I probably should, BUT, I read some great reviews of this on gaming sites, went to Amazon and read some reviews, and this thing ROCKS!?!?! PERFECT medium scroll wheel feel. Higher back palm area, so it fits better in a larger/longer hand? Thumb buttons due to the overall design are CAKE to manipulate, WHILE moving and aiming in high speed FPS gaming, and to my shock it even came with lighting effects, which I didn't expect to see in such a cost effective price!? REALLY great mouse, and amazing mouse for the price. NEGATIVE? Only thing I noticed was that the G502 slides like glass over the cloth/material/neoprene style mouse pads vs this one, which has a little more drag. BUT, I have zero issue with it when gaming...it's just something I noticed after being spoiled with how well the G502 slides (again, like GLASS, really nice feel to the slid, but that was it). Hope this helps with selecting a proper mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Shomare. We're sorry to hear about your experience with the G502 HERO mouse. The feedback is appreciated and will be taken into consideration. Thank your for shopping Logitech G. - Logitech

  • Rated 4 out of 5 stars

    Like it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse and smooth movement. It feels good in your hands and works amazingly!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the Logitech G502 HERO! Its smooth movement and comfortable design make it a popular choice for gamers and everyday users alike.

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my friends new gaming setup and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Nothing else needed. Wish I would have purchased the wireless on though... Too bad there's no trade in options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta gaming mouse! Bought for my daughter boyfriend who is. Gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing well, as expected from Logitech. Super fast and fun to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if the best mouses that I’ve ever bought! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Super reliable. One of the best brands tou can go with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well glides smoothly the connection was very easy I recommend

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great mouse for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feeling mouse. meant for smaller hands, looks cheaper in person than in pictures. Not a fan of the software and location of some of the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Balders Gate 3 RTX 4070 Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamer mouse fast click works well uses hub software

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A bit heavy but great mouse overall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several of the G502 series and have yet to have any problems. Some people argue that the newer models have issues but I've bought this model specifically for 2 other friends and neither of them have the well known doubleclick issues. I can't recommend it heavily enough. Even if you run into issues, Logitech's customer service is amazing on making sure you get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. He loves it. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is popular and has a ton of variations that barely change anything for a reason - because it's perfect. I've had a ton of mice over the years but this is the most comfortable mouse I've ever held in my hands...to the point that I have every single version of this same mouse for each of my PCs. I will pretty much always buy a new one whenever I see it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing perfectly on every game requirement. Especially warzone, shooting game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and are glad to hear the product is working smoothly. Thanks for being part of the Logitech family. Logitech

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mouse. Clicks well. Moves smoothly. Love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it - great gaming performance and had provided many hours of gaming fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse nice settings smooth movement with it.

    I would recommend this to a friend