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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 7,615 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good pick up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year, still works great and being able to change the weight and it having side buttons helps with key binds great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your endorsement of the G502 HERO's durability and flexibility is valued. We are committed to providing peripherals that maintain performance over extended periods, and your observations validate this commitment. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    So far my favorite gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamers we are never satisfied with our mouse when we are playing. Things like too small, or not the right size, please more buttons, I don't like this or that can be coming from anyone. But, after using different ones and so far I really really like this one by a lot. Pros: Exactly the right buttons that I was looking for. Amazing feeling on my hand because you know I have normal hands. Build quality and ergonomics are solid. Also, the weight is adjustable and the software is really easy to use. Cons: To me NONE.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Huge gamer, AMAZING mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence, buy it! My son needed a new mouse. He loves how comfortable this one is in his hand. The extra thumb support is everything! It glides so smoothly. He loves it. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Rated 5 out of 5 stars

    I love this mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this mouse for the past year hasn’t failed me!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High quality mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for people who like heavy mice! RGB has a nice touch to the product. All of the buttons are good for setting macros!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price, Weight

    Rated 5 out of 5 stars

    Great buy, solid quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no complaints whatsoever. Overall a solid quality mouse at a generous price too (was about $28 when I got it). Comes with adjustable weights and scroll wheel, too. Scroll wheel is nice, since I do like to quick scroll through web pages for stuff like homework. You won't be disappointed if you're looking for an affordable wired mouse that has the quality to back it up

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight! So many extra, mappable buttons. Great for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable, convenient and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised - I plugged it in and it works just fine. It is easy to use and comfortable to handle. I have no complaints whatsoever. Also I would like to give a shout-out to the techies who work at Best Buy UES. They are highly knowledgeable, very friendly, and patient enough to work with an old guy like me, who grew up without computers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the heartfelt and thoughtful review! We're so glad the G502 HERO delivered the comfort and reliability you were looking for, and we truly appreciate your shout-out to the Best Buy UES team—their dedication and kindness clearly made a lasting impression. Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Overall good mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for a couple years now, have yet to fail me, no issues, can easily be adjusted with the app regarding sensitivity and RBG.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the G502 HERO! We're thrilled to hear it's been a reliable companion for you over the past couple of years. Enjoy the customizable features! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse god

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, the clicks feel good and the fact that you can modify the weight is the best thing, 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that you're enjoying the satisfying click feel and, especially, that the customizable weight system is a highlight for you. Logitech

  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice mouse. Lots of buttons and very customizable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your review. It’s always a pleasure to hear from happy users. Thanks for being a Logitech customer. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable and great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for FPS games with the extra side buttons. No complaints at all on response time, dpi options etc. It includes customizable extra weights, though I think it’s plenty heavy enough especially if you’re used to Razer viper series. The locked or free-rolling scroll wheel is a nice option to have. Relatively subtle rgb. Extremely “gamer” aesthetic/design, which is over the top but kind of awesome as a result. Overall ergonomic and great value, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Programmable Option for FPS Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for one of Logitech's lower priced options which was on it's way out after a while, and I've enjoyed the ergonomics and arrangement of the buttons on this one. I can cycle mouse sensitivity between programmed settings and still have 3 buttons left for voice chat from the thumb position, and the wider profile of this mouse over similar offerings allows for a more solid and comfortable grip for FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming mouse. I LOVE that you can adjust the weight of the mouse, so it's the perfect weight for your unique hand/wrist. It makes gaming seamless. And the ability to adjust the speed of the mouse without going into settings is great, too. The light adjustments are fun, too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    good for the price can’t complain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a variety of gaming mice, from Razer to Alienware to Hyperx, etc. A lot of them weren't bad, but for the prices, I consider them to be pretty trash. but Logitech offers a comfortable mouse and a decent price. i have been using this ever since with no issues at all.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you've found a reliable and comfortable mouse in the Logitech G502 HERO. It's disappointing when other brands don't live up to their price points.

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    Feels natural in hand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this mouse, very customizable from buttons to the weights you can add or take away for personal preference. RGB lighting and can change dpi on the fly. I’m still trying to figure out how to adjust the scroll as it’s very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had countless razer mice (basilisk, deathadder, mamba, atheris, etc) and all of them have some degree of poor quality control, as well as issues with synapse. this logitech feels very well built and the g hub app seems to be very solid and fulfills my needs. i’ve only had this mouse for about a month so far, so it’s too early to tell how it hold up long term. but my last logitech mouse was a g100s from 2013 and that lasted over a decade, so i’m very optimistic with this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to learn you're happy with the Logitech - G502 HERO Wired Optical Gaming Mouse. Thank you for sharing your feedback with us! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Real Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying a G502. I enjoyed it so much, I wore the first one out and it lasted 3 years with heavy, everyday use. The weight, feel and ergonomics was very fitting to gaming use as well as normal activities. Side buttons are easy to get to and DPI can be swapped on the fly without issues. The RGB lighting function is simple and can be synced up with a keyboard with relative ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      What a testament to the G502 HERO. A second purchase is the highest praise! We're thrilled to hear your first one held up for three years of heavy, daily use, and that its weight, feel, and ergonomics are a perfect fit for both your gaming and everyday activities. It's awesome that the easy-to-access side buttons and on-the-fly DPI swapping enhance your experience, and that the simple RGB lighting syncs up effortlessly with your keyboard. Here's to many more years with your new G502! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse out there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought the infinite scroll would be a niche gimmick and I would never use it, but it is actually insanely useful and I find it so frustrating not being able to do it on other mice. Well supported with Logitech’s software as well. Great product. It’s a big heavier than other mice, and surprisingly came with weights to attach if you wanted to make it even heavier. You can’t beat this mouse, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Logitech mouse. It gets the job done, I absolutely love the scroll wheel lock mechanism. It makes scrolling through sites a breeze. I will say though, lighting is a bit limited. Other than that, it’s great, it comes with weights to provide a more heavy feel to the mouse.

    I would recommend this to a friend