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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,620 reviews
  • Rated 5 out of 5 stars

    Super quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed the bump in my mouse speed. I work in IT, and everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the new laptop we got. Wonderful for gaming, as well as regular Internet surfing. We're absolutely thrilled!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Your cannot wrong with Logitech

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the typical buyer of Logitech G502 Hero gaming mouse because I am not an avid PC gamer. I do play some games but not much because I just do not like the keyboard and mouse experience. So why would I be reviewing this mouse? Keep reading and it will make sense after I go over some my likes and dislikes of the mouse. Let me start off by saying that Logitech makes the best PC mice , period. They are all well thought out, responsive and have good tactile quality. This holds true for the G502 Hero. If you look closely, you start to see that every slope, every edge and button placement have a purpose ( although too many buttons on the G502 – more on that later.) The G502 Hero just fits perfect in my hand. However, I can see where this would not be great for people with large hands. Also, this is a right handed design only; you need to look for the ambidextrous versions and they tend to be more expensive. I like the main buttons but there are 4 buttons on the left side and I kept getting miss-clicks. I guess since I am not a PC gamer others may be used to this and they do serve a programmable purpose, I just do not like it. It gives the mouse an over designed feel to it. So back to why is an occasional PC -gamer reviewing a gaming mouse? Well, I do use Adobe Photoshop for editing and a gaming mouse is perfect for it. For example, the 16000 DPI ( which is overkill) gives a very precise movement. When you have a high res image and you are trying to move slightly across a zoomed in section, you quickly appreciate a high DPI mouse. This mouse is also heavy out of the box and you have the option to add included weights. I’m not sure the weight is for every gamer and think that most gamers , at least FPS gamers, they may want a light mouse. However, for editing an image , a heavier weight and a high DPI are a perfect combination. In summary, this is a quality gaming mouse that shows mature engineering . Mature engineering in the sense that Logitech has improved on the work of previous generations. For most gamers, it will hit the marks across the board. As indicated above, I think the G502 could have done without the extra two or more buttons on the left side. I’m not sure I would every not experience miss-clicks in a fast paced game. But, I still would recommend this for most gamers . For the image editors out there who also game, this would be a solid home run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Allows for quick and precision gaming movements. Feels great and allows for good hand placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse for gaming. I bought 4 of them during xmas for gifting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this mouse and I really enjoy it. It has 11 programmable buttons which can be really useful when it comes to some games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse I’ve had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the g602 to this one wireless to wired with more functions and I just couldn’t believe how easy the swap was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will take some getting use to if your use to regular mouse . Has weights included to customize feel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was brand new to Best Buy. It is functionally the same as the G502 HERO but just looks different. It was much less than the G502 and was a no brainer. I was using a Logitech G403 mouse before getting this one. The DPI scaling is great and there are weights that can be added if it is too light out of the box. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse, to go along with my first gaming laptop. Works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the original G502 but with better price and looks. The white accents look great and match a lot of white custom gaming builds. For me, after using the G502 for Close to 3 years, it's become like a second skin and using it ruined all other mice for me haha. I own 8 different Logitech, Razer, Corsair and other gaming mice but always choose this one when it's time to play. One of my only issues with it is the mouse wheel. Don't get me wrong, the heavy metal weight and endless free-spin features are wonderful, and add a very premium feel to the mouse. The problem is the slickness of the metal, if you have very dry/clean hands and try to scroll With the heavy wheel too gently.. it will sometimes not move the wheel at all due to the surface being mirror-like smooth and slick. On the other hand, if you have ANY oils, lotions (sometimes even just sweat) on your mouse hand, you will be unable to spin it do to the combined heavy weight and slick surface. Switching to endless scroll allows easier movement but less precision, such as when changing weapons in FPS games. Overall a perfect gaming mouse and not everyone will have trouble with the mouse wheel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    could be lighter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very good but it heavy after hour of playing your hand will get numb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. would def recommend for anyone needing a new mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet and smooth just what I wanted. You can even program key bindings and mouse speeds. To specific games you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a great mouse. Probably the most non complex mouse but still has a ton of buttons you can use to remap !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and easy to customize

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize, ergonomic and a good build quality. The ability to change speed profiles helps my wife as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weights are a game changer.. Replaced a no-name gaming mouse with the G502 and I'm regretting not doing it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Buying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and speedy mouse! Lights are adjustable and match my keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No connect issues. Perfect for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse's for pc gaming and has 9 programable buttons that I use regularly in Destiny and FFXIV.

    I would recommend this to a friend