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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 7,615 reviews
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a prior one that I wore out. Repurchased same love the wheel option to free spin or ractchet. Very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top to top, I like a lot this product and recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE OF MONEY! BUYER BE WARE!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally NOT worth the price. Received mouse on July 21 and broken by Thanksgiving. Worst mouse I have ever had, also the most expensive mouse I have ever had. Buyer be ware!! Purchased this mouse based on recommendations from a gaming buddy. When I told him about the problems I am having he just said that he has had the same issues, but to a lesser degree. Yes it looks cool. However, even with all of the weights attached to the mouse it slides much to easily on my Hyper mouse pad. The left button does not work correctly. Cannot drag anything or copy items as it will not "hold" onto the item. Also, just one "click" results in multiple "clicks". As you can imagine, this is very annoying, frustrating and a waste of time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello BuddyChi, we are so sorry to hear that the G502 did not work properly for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Luckily, the mouse comes with a 2 year limited hardware warranty. Visit us at our Logitech Support page to submit a warranty claim. Our team will look at your submission and reach out to you as soon as possible to get the issue sorted out. We apologize for the inconvenience and we look forward to hearing from you soon. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    logitech mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech - G502 HERO SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Black is good production.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE, after resolving some issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Heroooo <3 had a couple issues with my first couple of purchases: the profile cycle button was jammed and unclickable upon opening, small manufacturing defect but an easy exchange. A little over a month of use and the LMB started to have issues. When clicking and highlighting text, it wouldn't hold, some clicks wouldn't register, etc. It gradually got worse and more frustrating but after some assistance from Logitech customer service they did replace it. This one has been great! Had this one almost 9 months, no problems, great response time and love the programmable buttons and profiles. Great mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It responds faster, clicky sounds good, recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    good if you like the shape and weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent if you like the shape. scroll wheel can be harder to use due to it being made of slick metal. it's kinda heavy, but that can be a pro for some.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product on sale. Pick up process was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, no issues encountered yet......

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this same one before just like the color of this one goes with my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the scroll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job. Plenty of buttons to configue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ergonomic mouse. This was a great investment. It actually helped with my wrist pain.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good weight on it, easy to customize buttons. Defiantly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good feel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel in my hand. I have a bit on the large hand. The RGB is very muted. DPI switches are good and mouse shows you what spec you are using. Mouse wheel is fine. There are better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gamers. Kinda pricey but customizable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price point mouse out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was the easiest to use and configure. Price point was just right! I’m not a pro gamer by any means.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Fits my hand great and is very responsive. Love the programable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wheel and adjustable weights. Makes all the difference

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great beginners programable mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programable wired mouse, easy great rgb lit mouse. Easy to setup and adjustable for speed.

    I would recommend this to a friend