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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,615 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Wired is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a quality product. I really like the way you can add additional weight to it. The thumb rest was a real selling point. I do notice a quicker response time being wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I own

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse I don’t use it for gaming just for work, I love it you can change the weight on it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good weighted Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small hands and this thing fits well. Not sure if bigger hands it would work. I like button 4 and 5 are customizable. RGB lights look good. Weights underneath are gimmicky. You can pretty much leave them out. Paracord is light. It’s cool you can change the DPI on the fly. Wanted to try finalmouse but they were sold out so got this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse I've used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use and simple to set up. I like the weights and the feel they give the mouse. Great price for the use it provides. I highly recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you find the G502 HERO comfortable and easy to use. The adjustable weights are a great feature for gamers who like to fine-tune the feel of their mouse. If you have any questions about setting up custom button macros or profiles, feel free to reach out to our support team.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    I SO LOVE THIS!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this mouse works like its still new. I got it few months ago. I love the middle button where you scroll.. there’s a function that if you click it, it will be really fast. I used this ‘fast scroll’ when I’m lazy to read long messages lmao. I also love this G502 because you can customize the rgb light.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent value and performance for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent gaming mouse for a reasonable price. Is it the best? No, but for the price it works well and I like the software that comes with it so you can customize it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re sorry the G502 HERO didn’t fully meet your expectations, and we appreciate your input. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On sale grab, pass otherwise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse. Has a few problems but nothing that makes it not worth the price, at least when it was on sale for like $30. If you see it on sale grab it, pass if it’s not.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you found value in the G502 HERO Gaming Mouse, especially at the sale price. Logitech

  • Rated 5 out of 5 stars

    Solid mouse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless so not your thing avoid it. Solid mouse and easy to use. DPI can change with button setting on mouse, makes fps games easier.. slow for sniping and one click have it flickable for fast paced. Overall worth purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're enjoying the G502 HERO's solid performance and that the customizable DPI settings are making your FPS games easier. We appreciate you sharing your experience and the helpful note for other gamers! Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Very good wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is excellent for the price and quality. The weight is good and the Logitech software for the mouse provides decent customization and profiles.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying the Logitech G502 HERO! The combination of customizable weight and programmable buttons allows for a truly personalized gaming experience. Happy gaming!

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse! Smooth slide with optional mouse weights. Multiple dps options perfect for switching between games, with additional “aim button” to slow dps for those tight situations. Plenty of customizable buttons. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. The first one lasted 5 years before it finally needed to be replaced -- and I just replaced it with a new one of the same mouse. It is my daily driver. I couldn't go with out! The programmable buttons are great; I use them for volume control, forward + back in the browser, and I use the thumb button to temporarily reduce the DPI for moments when I need to be very precise. I personally do not like the Logitech GHub, so my recommendation is to use Logitech Gaming Software instead so you can store button assignments in-memory rather than it being managed by software.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    One minor flaw, maybe I'm nitpicking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I saw the price and held in my hand I knew this was the one. Struck the perfect balance. I only wish I would have rolled the wheel with my finger in store. Didn't realize it's all metal. Fingers slips on intial use, but does get better right away. A rubberized wheel doesn't have that issue for me. But the mouse is so great in all other categories, I decided to keep it. Would give a 4.5 if option was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Love the features, love the weights but also how light it feels and it has increased my productivity one hundred percent!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse w/ configurable buttons and DPI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He LOVES it. Easy for him to program gaming macros and to set the desired DPI for the specific game he's playing. He hasn't messed around with it yet, but it comes with a set of weights to truly dial-in the feel on this mouse. Corded so it never needs batteries!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse you can also adjust the weight of the mouse to your liking

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re glad you enjoy the customizable weight feature—it’s designed to give you the perfect feel. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old Microsoft Mouse that broke and Microsoft no longer makes them. This mouse is pretty good, I still wish Microsoft was making their mice but overall this is pretty good. Just not as good as the one that broke.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's understandable to miss a favorite! We're glad your Logitech G502 HERO Wired Optical Gaming Mouse is proving to be "pretty good" as a replacement. It's a solid performer, and we hope it serves you well! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Awesome mouse for an awesome price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenary of registrable buttons, I love the RGB button and the unlockable/lockable scroll button

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse in the business.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was the best mouse in the business. I purchased the wired version because I wanted to save. It works really great. It has weights so that you can make it heavier if you like. What I love best is the scroll wheel. It is very smooth and it improves your experience in the UI.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old SE mouse. When these go on sale, they're an excellent price! I use a desktop so I have no need for the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech