Customer Ratings & Reviews
- Model:
- 910-005469
- SKU:
- 11231824
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.
This summary was generated by AI based on customer reviews.
Poor qUality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for less than 5 min before I started experiencing double clicking issues also grub wont work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the G502 HERO did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G502 HERO comes with a 2 - year warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone through two of these since August. Terrible product. The second one is dying.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mouse is dying on you. That is definitely not normal. Luckily, this mouse comes with a 2 year warranty, so we can get that replaced for you. Simply just visit the support page for this item on the Logitech site in order to file a warranty claim. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Great mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mouse. Big upgrade from the original one that came with my computer.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward.
Meh, returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had mouse wheel drift within the first three days of using it and returned immediately
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the G502 HERO SE . We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
- Pros mentioned:Comfort
Great Gaming Mouse with Customizable Features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black is a powerhouse at a reasonable price. With up to 11 programmable features, you can set it up to meet your own unique gaming needs to help overcome your competition. You have the option to preset your mouse for reliable and anticipated responses or make changes on the fly if your experience demands change. PROS - Fast, Responsive, Reliable - Comfortable in your hand for hours of intense usage - Smooth surface response won't get hung up or delay when you need it most - Logitech Brand and Reliability - Onboard lighting brings a great user experience to the mouse CONS - The cord seemed to get in the way a times. This may change as it is used more and the cord softens. - Only usable in a right-hand configuration (may have a lefty option if you check the stores)
I would recommend this to a friend stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this since november, was great until today. Scroll wheel stopped working.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi West, Thank you for your feedback. Sorry for any inconvenience. Be sure to download the latest software for your device which can help fix minor issues of bugs. Also please check our Logitech Support on the website for your warranty information. LaShonda from Logitech
- Pros mentioned:Overall performanceCons mentioned:Size
If you have larger hands, reconsider.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I have large hands, the size of this mouse is relatively small compared to a Corsair Ironclaw, the comfort level does go down while playing for extended times. However in terms of buttons, functionality this mouse is quite responsive and I have no problems with it from that aspect. Quality and value for what you get if your hand fits comfortably is awesome. Unfortunately the quest for a mouse that fits my hand continues.
I would recommend this to a friend Mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as we thought. Don't recommend it. Buy regular mouse instead
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your G502 HERO mouse. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Fantastic Gaming Mouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly configurable and precise mouse. Eleven buttons to assign whatever task you desire, once you download the requisite software. The high DPI resolution also came in handy for drawing and CAD projects. Solidly built and very comfortable, buttons are laid out in a way that makes them easy to activate. The button directly below the scroll wheel is almost too easy to activate. This deactivates indexed scrolling and lets it freewheel. Sometimes this is not a good thing. No other gripes and well worth the cost
I would recommend this to a friend- Pros mentioned:Comfort
Best mouse I’ve used!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far my favorite mouse I’ve ever used. I’ve got medium to big hands and this mouse works perfect for me.
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear the Logitech G502 HERO Wired is your favorite mouse yet! It's fantastic that it's such a perfect fit for your hand size. Thank you for sharing your positive experience!
- Pros mentioned:Weight
great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The G502 Hero features an ergonomic design that fits comfortably in the hand, with a textured grip on the sides for enhanced control. It has customizable weights, allowing you to adjust the mouse's weight to your preference. The build quality is solid, and the buttons have a satisfying click to them.
I would recommend this to a friend Too heavy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy, it’s more than 100g and my hand hurts when using for days
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear that the G502 mouse was too heavy for your liking. The G502's weight can be customized by inserting or taking out the included weights into the bottom of the mouse, so if you're still struggling with the mouse, removing the weights from the bottom should help.
- Pros mentioned:Price, Weight
Nice mouse in almost every way.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics, varied weights, size, software and price (5)*****. But the wire cord * for unwieldy. Really do not like the cord.
I would recommend this to a friend Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money it messed up right away , I would not recommend at all
No, I would not recommend this to a friendGreat mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've gotten multiples of these g502 models over the years. Always dependable and great functionality.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your thoughts on the Logitech - G502 HERO SE Wired Optical Gaming Mouse. We're pleased to know it's working well for you. Your support is greatly appreciated.
- Pros mentioned:Overall performance
Very cool design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this mouse for a couple of years now and it still works great. It has some scratches on it but for the most part, it still looks brand new. Mine came with weights so you can adjust the weight to whatever works for you. The "G" has dimmed a little bit since I got it, but it is still bright enough to see in the day time. The software that comes with it is really useful, you can fully customize the buttons on the mouse, and even set macros.
I would recommend this to a friend Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The middle mouse wheel start spinng freely in just one hour use
No, I would not recommend this to a friend- Cons mentioned:Size
I'm new to Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm planning to buy a gaming mouse, and I've heard good things, and bad things about this G502, the good thing I heard: Programmable buttons, custom wight, and great DPI, bad things: Big, hard to press, buttons break, and the programming download site, is only for Window/PC, If I can use it on Chromebook, without Linx, that would be better. I've heard that Razor has a very good mouse that I like, please help...
No, I would not recommend this to a friend Works and feels good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the wireless one at home for about a year now and its been great. So I got the wired one for work because I don't need the wireless functionality. One thing I will say for the wireless one.. Its 2025, micro b usb should be banned from being made today.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience! We're glad the G502 HERO is working well for you at work—and totally hear you on the micro USB gripe. Appreciate your thoughtful feedback!
Returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded got a better one..........................
No, I would not recommend this to a friend