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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7616 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 7,616 reviews
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Cost Effective Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could really want in a mouse at a much more reasonable Pricepoint than Razer, plus better RGB coordination software at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, added weights let you adjust to your preference. Feels right in your hand and fantastic price. Definitely buy if you're looking for a budget mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% Perfect.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than satisfied with the purchase, it works for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One mouse to rule them all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. The amount of programmable keys is awesome! The 3.6 oz weights make a huuuuuge difference when it comes to shooter games. Excellent product! Just ordered another for a friend of mine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're so happy with the Logitech G502 HERO! It's a fantastic choice for gamers and productivity users alike. The customizable buttons, precise tracking, and comfortable design make it a top-tier gaming mouse.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    g502 hero weighted mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you can make the mouse lighter or heavier with the provided weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s one of the coolest features of the G502 HERO—customizable weight tuning really lets you dial in the feel that’s just right for your playstyle. Whether you prefer a feather-light glide or a bit more heft for precision, it’s great to have that flexibility. Glad to hear it’s working well for you! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this mouse, cheap and works well and can take a beating from a 5 year old

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome shoutout! Sounds like the G502 HERO is holding its own like a champ—even with a little one putting it to the test. We’re thrilled it’s delivering great performance and value for you. Appreciate the recommendation! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna make this one short: Pros: - Great sounding clicks, feels amazing! - Feels very comfortable - Looks awesome - Has 6 extra buttons (counting the DPI switch) - Did I mention how awesome it looks? - 6 removable weights Cons: - Packaging didn't feel amazing And that's really it. Can't find anything wrong with is. It's perfect, especially for my purposes of Doom, some other FPS games, and Geometry Dash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse I've ever purchased. Ive bought so many they do not compare to this one. Worth the money!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's absolutely fantastic to hear such enthusiastic feedback about your G502 HERO Wired Optical Gaming Mouse! We're thrilled that it stands out as the best mouse you've ever purchased and that you find it to be so superior to others. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Apple and Windows, love the weights in them. Good to remove and add in. Easy to do.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! It’s awesome to hear the mouse is performing well across your devices—and that the customizable weights are making your setup even more comfortable. Enjoy dialing in that perfect feel! Logitech

  • Rated 5 out of 5 stars

    Great mouse for big right-handed people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse to replace my gifted BMW mouse. This mouse is amazing! It glides smoothly and very accurate. I'm not a hardcode gamer but this mouse has tons of functionality that I won't be able to use. The wheels feels heavy and metallic-y (I think it's metal actually) and the buttons click is instant and feels great. Tactile feedback on any button feels great. I wish it had more lighting spots... It's just the G letter that lights up. Still pretty cool! Also I have big hands and this mouse feels great in my right hand... Oh yes this is right hand only mouse just FYI.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Niceeeeee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse specially for the price. Totally happy with this purchase. The weighs are such a nice addition to this mouse gives a great feel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with fully programmable buttons, great design that feels good in your hand and customizable lights, weights, and dpi. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best gaming mouse for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best mouse at its price point. Easy to control and customize dpi. The G hub software for the mouse is simple with very in depth customization.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good mouse, especially for gaming. Quite easy to customize to your wishes.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate you taking the time to share! It’s awesome to know our product is working well for you. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Work + Play Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! After a year, my Corsair K65 is starting to fail (double click of death). I needed something I could use for both work and gaming. Sysadmin by day, zombie hunter by night... Although there are a lot of buttons, nothing gets in the way of everyday or gaming use. Overall, this fit the bill and turned out to be extremely comfortable. Good price point. Very happy with the ergonomics as well as the weights that come along with it to get you exactly where you need to be. This gets 5/5 stars from me, I would not hesitate to buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must use this mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between working on very detail-oriented design work and playing games, I have become very picky over time about wired vs wireless mice. One little second that a wireless mouse loses connection can create more work for me so first, I have. To have a wired mouse. Then we get this baby. This is my second time purchasing this exact Ouse because my old one got passed down to my kid, and I bought my husband one too. Qdd/relive weights until you have that perfect movement. Being able to change dpi with one mouse click is worth more than I can say.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for teenage son. He loves this mouse and the weight. Very affordable option.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Mine was faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that the software didn’t recognize and the right click was not clicking. I have owned one of these before and it is a great mouse. Heavy. But a good mouse to get started on. I understand that lemons happen so that hasn’t tainted my thoughts on this mouse. Trust me. Get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for graphic desing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for work in photoshop. It works very well and being able to program the quick keys to the buttons make work so much easier. I use the mouse a lot so it lasts between 12-18 months but it is worth it. The only down side is I use the thumb button for crtl-z and it will accidentally get pressed at times and undo things that I really dont want undone in programs outside of photoshop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Logitech G502 HERO mouse! It's great to hear that it's a valuable tool for your work in Photoshop. The customizable buttons are a definite plus for productivity. We understand the challenge with accidental button presses and will consider this feedback for future product improvements.

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] absolutely love this mouse ended up buying another one so my boyfriend could have one too the weights are very beneficial

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience and for choosing the G502 HERO again! It's great to hear the weights are beneficial and you enjoy the mouse so much you got a second one. Logitech