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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,616 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to choose between restricted scrolling and free scroll has been a game changer. The mouse has been great so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic feedback on the Logitech G502 HERO Gaming Mouse!

      We're thrilled to hear that the ability to choose between restricted scrolling and free scroll has been a game changer for you, and that the mouse has been "great so far." This dual-mode scroll wheel is definitely a highlight for many users, offering versatility whether you're gaming or Browse.

      We're glad the G502 HERO is enhancing your experience! Logitech

  • Rated 5 out of 5 stars

    G502 Wired Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Had a razer and it started crapping out on me. I wanted to go with the G502 Wireless but I always leave my mouse plugged in so I didn’t want to spend the extra $100 for wireless. To my knowledge this mouse is the exact same as the wireless and it’s awesome. 5 buttons on the side allows for tons of hot keys, plus the wheel has a switch for free or locked which is awesome. And Logitech has some awesome software to program the mouse to your liking. Will definitely continue buying Logitech’s accessories. They are the best in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this thing for awhile now and it’s gotta be the best mouse for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the shoutout! It’s great to hear the mouse has been serving you well and delivering top-notch performance for the price. Appreciate you sticking with it and sharing your experience! Logitech

  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for gaming because of the free scroll wheel, and the reasonable price and value.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear the Logitech - G502 HERO SE Wired Optical Gaming Mouse is your favorite! It's fantastic that the free scroll wheel, reasonable price, and great value make it the perfect gaming mouse for you. Logitech

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product, easy to use and nice to set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best mouse I have ever used. The custom ability is really through the roof with this mouse and would absolutely recommend this to someone else.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear the G502 HERO has been your best mouse experience! We appreciate your recommendation and are thrilled you're happy with it. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, works well, great deal all around. Could get a better mouse maybe, but far and few need a mouse better than this.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your positive feedback on the G502 HERO is much appreciated, and we're glad it's meeting your needs! We continuously strive to deliver exceptional performance for all gamers, and your insights help us achieve that. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last ten years These have been the best mice for me, fits my hand and takes my abuse..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's some serious loyalty! Thanks for sharing your experience—it's awesome to hear the G502 HERO has stood the test of time and held up through intense use. Comfort, durability, and performance all in one? Definitely sounds like a favorite worth keeping! Logitech

  • Rated 5 out of 5 stars

    Good for small and large hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works perfectly as intended. Both myself and my boyfriend use this mouse, but neither of us are competitive gamers. He uses it to play Final Fantasy XIV and I use it for other games on the laptop. It's small enough to fit in his hands where he can reach all of the buttons and still have control, yet large enough that my hands don't fully eclipse it and I can still palm it. It comes with small weights that don't really affect it enough for me to tell, but I'm not a good judge of weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and overall quality. Would recommend for any buget freindly or up build

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable mouse. Smooth gliding. I had one from the same brand for 4 years before I had to buy a new one. Worth the money!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse to replace an old G500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a short-term replacement for my G500 and this was the closest to it I could find. I have used it exclusively from the day I purchased it. I have fixed my G500 but have chosen to stay with the G502 as the mouse pad I have never really played well with the laser. I don't think I will ever give up my G500 and now the G502. I have wasted $500 plus on other mice that never really work well or just don't last that long. The weight placement can be tweaked for the right feel, foot, or head weight and how heavy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and very responsive. I really like the weights you can put into the mouse. 11 buttons makes this mouse awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse functions as its supposed to, the only problem is I have a large hand and standard sized mice just feel too small to me. Otherwise an excellent product.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software can be a bit tricky to figure out, but the mouse is a dream once you understand it. The catch or release scroll is an awesome design!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Great for gaming. Has lots of functions and mouse keys.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Logitech - G502 HERO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works great for me. Both my son and I have one. It's not complicated with too many buttons. It's just right and responsive enough for my style of gaming. My son likes his too. I would buy it again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled that the Logitech G502 HERO mouse is working great for you and your son, especially given its price point. It's fantastic to know that its design, responsiveness, and balance of features are just right for your gaming style. We truly appreciate your enthusiastic feedback and that you'd buy it again! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    G502 Hero Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in hand well has weights to add for different feels has rgb colors great reactive mouse for gaming highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and arrived on time i used it and it was just like description

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad to hear your G502 HERO arrived on time and lived up to expectations. It's great to know it's performing just as described. We appreciate your support! Logitech

  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with great customization. RGB is nice as well as the weights. Only thing is that it is a fat mouse so more towards the larger hands.

    I would recommend this to a friend