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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 7,620 reviews
  • Rated 5 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this mouse at all, I picked it up on a deal so idk if I would pay full price for this mouse though. If it wasn't on sale I would probably just go for the standard black one instead of the special edition one with the white trim. But when I got it they were the same price. I like the extra buttons and the dpi button on the mouse, the removable/swappable weights for the mouse are also nice but I don't really find myself ever using them or changing them around. The feature that I probably use the most is the unlockable scroll wheel when I need to get to the top or bottom of a page quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, reliable, not too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for general work, not gaming. I use gaming mice because they are generally better quality and higher resolution, making fine selections easier. This is a good one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We're glad to hear the G502 HERO is serving you well for everyday tasks. It’s awesome that the precision and build quality are making a real difference—even outside of gaming. Here's to smooth and accurate work ahead! Logitech

  • Rated 5 out of 5 stars

    A good reliable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable mouse for any usage. It fits well for those with big hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your experience with the Logitech G502 HERO! We truly appreciate your thoughtful feedback and are glad it meets your needs perfectly. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best bang for buck mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal when on sale, has double clicking issues as it wears down but is a great feel and weight so comfortable to use, lasts me about 2 years on average but it's always on sale so I just buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an old school gamer I was a bit worried. Logitech in the past ages ago wasn't the best. And to be honest, when I bought this I didn't realise the brand. I just loved the look. And I've got to say, I'm extremely impressed. It really doesn't get much better than this!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great weight, great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weights make it sure that I find the right weigt for me. Fits my hand very well. I can reach all the buttons without it being uncomfortable. Overall great mouse, great color, great RGB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely brilliant mouse! I use it for gaming so the more mouse buttons the better, but I had never found a mouse that had the buttons in the perfect place until I got this g502. With my alt, shift mods I have 20+ keybinds on my mouse. Highly recommend to any gamer that is looking for an affordable and high end gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this mouse for about a month and i love it. I highly recommend this for PC gamers that want a new/ better mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! Thanks for the thumbs up on the G502 HERO. We're glad you're enjoying it in your games! Happy gaming!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very customizable and the rgb lights are great! It has a very comfortable feel for it. Plus let’s face it, it’s logitech they make great products. If you are looking for a nice simple gaming mouse with customizable dpi and rbg, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price tag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a huge fan of Logitech but this one surprised me, very responsive and being able to switch scrolling modes is very useful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad the G502 surprised you! The responsiveness and multi-mode scroll wheel are top-notch features for gaming. Happy gaming!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very happy, Great Feeling Mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Razer Products. This was a refreshing change and feels better in my hands. The option to add weight was a very nice added touch as the mouse was quite light out of the box. Overall, with added key mapping, this mouse is one of my favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mighty Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to mouse for work and play. Ergonomics are good and I have a big dumb hand. Tons of tuning options from weights to programming. Highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen to me !!!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an unusual person. I play hundreds of hours of on line games. In my opinion, after using and then returning all other gaming mice. This is the best button mouse.....by far...no joke. This most I have spent on a mouse is $179. This thing is cheap for what it gives you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. %%gggg%ggggggggggvgggggggggggggggggg

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review—even the extra "g"s tell us you're feeling that HERO power! We're thrilled the G502 is delivering that epic tactile feel. Here's to precision, speed, and RGB style lighting up your game! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it sync'd through the Logitech app alongside my keyboard. Mouse feels great in the hand. I use all the weights. Hefty hand-feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful feedback on the Logitech - G502 HERO. We appreciate you highlighting its comfortable design and customization options.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming! The side buttons give you a bit of an advantage and the cursor speed buttons also help a lot. Really comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I have had it for several years and the quality does not deteriorate. It is great for gaming and for work and is super customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I need more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bottoms. Is all I can say that matters to me. Easy to use and set up and the extra weight is a very good choice if you like your mouse a little heavy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this mouse is outstanding, the color range is great and it has a really nice look on the desk. I find the software eons better than Razr's and feel it is quite an upgrade from the Razr basilisk which is the same price, but wireless. I would take this one anyday.

    I would recommend this to a friend