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Customer Ratings & Reviews

$83.06

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,620 reviews
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, integration with discord makes it super easy to mute and deafen, Good customization with all of the buttons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ergonomic fit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, I use it when I streaming online playing video games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 HERO is a great fit for you, especially when gaming and streaming online. Thank you for sharing your positive experience.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for over a year now and it's amazing! It's gotten its fair share of use and still going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome wired gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome mouse that I got a great price on. Love the advantage of being a Best Buy Total member.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the Logitech G502 HERO! It's a fantastic mouse for gamers, and we're happy you were able to snag a great deal with your Best Buy Totaltech membership. Enjoy the precision, customization, and performance boost!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent for gameplay and customizable. My favorite thing is being able to change the various sensitivity setting and the color. There are also weight to adjust it just how you'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mouse !!! It works excellent, I've been using it for over a year now...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're thrilled to hear your Logitech G502 HERO has been serving you well for over a year. Longevity and consistent performance are what we strive for, and it's great to know it's meeting your expectations. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its a great mouse for the price like the adjustabl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a razor balstics and when I got the g502 it took a little to get used to because of the added weight but I found the more weight was better for me it’s a very good mouse had it for about a month now only thing I don’t like is the wire

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, easy to configure, confortable, eleven buttons!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're delighted to hear that you're enjoying its ease of configuration, comfort, and eleven buttons. Your satisfaction is our top priority.

  • Rated 4 out of 5 stars

    Great mouse but not ideal for FPS games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty hefty mouse, I love the shape of it and the hyper scroll wheel on this is so satisfying to use. Great for use with spreadsheets and other work activities. I like the side buttons on this and the thumb rest that it has. It is a bit heavy so might not be the best mouse to use for FPS games. The cable is thinner and lighter than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. I really enjoy the sound it makes when you click the button, and how meaty the scroll wheel sound is.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mouse, very comfortable, fast, easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the Logitech G502 HERO! Your positive feedback about its comfort, speed, and ease of use is fantastic. Thank you for choosing Logitech!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very new into PC, thought what the heck could a gaming mouse do to help but decided to buy this and compete the package. Absolutely love it!! Completely changes the experience, very comfortable with a great grip, anyone that games on PC this is a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    g502 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. 11 Programmable buttons, up to 25,00 Dpi, and it's got an amazing sensor. I recommend this for anything. The clicks feel amazing compared to any other mouse! not mushy at all :D Great mouse for anything you're doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mouse. feels good. good software. dpi can change accidentally if your finger slips but not hard to switch back.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Happy to hear you enjoy the feel and software of the G502 HERO! For the DPI adjustment, consider using G HUB to set up profiles for different games to avoid accidental changes. Thanks for the review!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality one with adjustable weights, easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO Wired Gaming Mouse! We're thrilled to hear that you appreciate its quality, features, and ease of use. Your positive feedback means a lot to us as we continue to provide exceptional products that elevate your gaming experience.

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse, the best mouse I’ve probably had gotten. My hands are small but it fits perfectly, I also got this for my younger brother and he has bigger hands than me and its very comfortable for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is so smooth and easy to use. I think the only thing that I have an issue with is the scrolling at times but the mouse itself has so it doesn't endlessly scroll and that's easily the best feature for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Highly recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extemely happy with this product very quick, button layout is very convienent no reaching or repossitioning my hand. Everythings tight product includes weights to get your own balance. Awesom product..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and excellent value. Comfortable to use and looks awesome too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear you're enjoying the G502 HERO! It's fantastic that you're experiencing its great performance, excellent value, and comfortable design. Thank you for sharing your positive experience. Logitech

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. I have been using this mouse since 2018 and have never changed it because it is really easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great feedback! We're thrilled to hear how easy the G502 HERO mouse is to use, especially after enjoying it since 2018. We appreciate you sharing your positive experience! Logitech