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Customer Ratings & Reviews

$92.37

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 7,615 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 HERO is the successor to the MX518, which was previously my favorite mouse to use. The G502 is a worthy successor. It's comfortable, responsive, and has a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use it to this day. It works perfectly and hasn't had any problems. The software was spotty at times but I haven't had any problems with it in months,

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice weighted gaming mouse. Good price. The mouse has many tracking options.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Issues with mouse beginning after 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a competing brand's mouse for a few years, I decided to upgrade my mouse as I had always heard great things about Logitech products. The mouse initially has a good feel to it, with the options to add weights to it to customize it more to your liking. The software for this mouse allows you to change the LED lighting settings, preset DPI options, and what the buttons on the mouse do. Overall pretty standard for a "gaming" mouse. However, I have had a fair amount of issues with the left clicking button. I play a fair amount of online FPS and I started noticed a weird issue. During the middle of me holding down the left button to interact with a weapon, my weapon spray would just stop. At first I just discounted it as a glitch in the game as the mouse was virtually brand new at that point and the only time I experienced the issue was in that game. At this point, the mouse is unusable. When I try to click on some things, the computer will think I am double clicking. If i try to drag things across windows the mouse will stop sending signals to the computer causing frustration. It happens at random so I might be able to drag something successfully or it might stop sending signal after I drag it a quarter inch across the screen. At this point, I can't recommend this mouse. If you do your own research and look for "Logitech G502 clicking issues" you will find tons of results with the same or similar issues as mine. I have now gone back to using my old mouse and have reached out to Logitech's customer support multiple times to hear resolution but have came up dry each time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the click issues you are having with mouse. Luckily, it does come with a 3 year warranty through Logitech, so we can get it replaced for you. Simply visit the support page for this item on Logitech.com in order to file your warranty claim. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Very Responsive and Customizable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Hero is a very responsive and customizable mouse that can be programmed to be snappy for gaming or smoother for graphics or editing. Best mouse for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellend mid-priced mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cool mouse. It comes with extra weights; I found that adding all the available weights gives it a feeling of "quality" that is nice in the hand. Its also programmable, to some degree. Please know that I'm not a "professional" gamer, an I have not tried every mouse ever made; just an adult who sometimes plays computer games with his kids. There are mice which cost twice as much and I assume that the more expensive mice are "better" in some way (???); but on the other hand, I can tell the difference between this mid-priced mouse, and the very cheap ones. I'm also expecting this mouse to last many years and many clicks!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for anyone who enjoys gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable on the hand and has so many great customizable features. This mouse is great for gaming hours on end, and your hand won’t even begin to hurt after a long session.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with a lot of features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my somewhat large hand very well. I like how easy it is to change the DPI though sometimes I accidentally change it. The bottom cover comes off easily if you accidentally drop it on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I didn’t think that I would like a wired mouse since I’ve always used a wireless, but the increase in quality has made the minor annoyance of the cord so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got large hands, this mouse will work great for you. It has a many extra buttons for your convenience too. Works great for gaming too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A mouse that clicks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep it's a mouse and it works and points at things and if it's my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Mouse is wonderful. Amazing, worth money. Kids loved it. Product is durable, and kids having fun with it. Age appropriate. It is colorful. Grip us good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Neat Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the weights you can add to the bottom of the mouse, it allows for total customization that way. It's really comfortable as well, and I believe it's worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to use playing with a keyboard on my xbox one. It was extremely easy to set up, and very comfortable to use! I can see myself using the g502 for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a good mouse. The extra weights it comes with could be helpful but the way the mouse came feels fine. Got lots of buttons. Nice mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Futuristic looking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It scrolls it clicks and has a ton of friggin buttons I haven't binded....bounded...bent? Yet

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected. Connectivity is good. Weight control is really nice. So far I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good since i bought it. Still got to see after a few months but for now its good.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Amazing Gaming Mouse!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offers me everything I need and more! Has incredible software to use along with it (G Hub) and allows me to pick colors, speeds, and everything. It was the perfect choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect starter mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, multiple buttons that make gaming easy on your hands

    I would recommend this to a friend