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Customer Ratings & Reviews

$92.37

Customer reviews

Rating 4.7 out of 5 stars with 7615 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 7,615 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this mouse I had my doubts but it was amazing it works well has great button choices and has weights if it’s too loght

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth performance to price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support Best Buy not Amazon! Get it here for cheaper or if not the same price as Amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent wired gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired gaming mouse. Excellent tracking and customization. And who doesn’t love a little RGB? Design not overly offensive to non-gaming types. Go get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse to replace an old Razer naga, and it has not disappointed yet. Fantastic mouse and the software is much better than Razer synapse. Very user friendly and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves how fast and responsive this mouse is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a one before I bought this one lasted me 5 years of non stop use. Good overall mouse

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Fantastic Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. The mouse has so many customizable options from button mapping, to dpi and even physical weights to give that custom feel. I highly recommend. The only con is that the Ghub software can be a little glitchy and hard to navigate. Besides that it’s a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that you can change the weight in. Make it heavier or lighter have not had a problem since i have gotten it. And super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse for gaming and work, smooth glide, precise wheel, light

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse yah.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. Pretty solid. Lasts a decent timeframe. Comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse.... very comfortable. My last mouse after a long day of use my hand would start to cramp and hurt but this mouse is way more comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very decent mouse for the pricepoint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price, Value, deffinitely would recomend at the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback on the G502 HERO mouse! We're thrilled to hear you're enjoying its performance and value. We appreciate you recommending it to others. Logitech

  • Rated 5 out of 5 stars

    Great transition from controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up playing PlayStation systems on controller and recently wanted to take up pc gaming. This mouse is awesome for that with all the programmable buttons on it, it definitely smooths the transition. Make sure to download the mouse software from logitech to program your buttons and set your sensitivity to find something that works for you. I’m newer and set mine to 400 DPI and then customized my sensitivity in game as well. Find a combination that works for you. Very happy with the response time and performance of this mouse and as a new pc gamer I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wired mouse vs the + $100 for a wireless mouse! Highly recommended, lots of programmable options, lighting is nice in low light conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Should of got wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good mouse. It comes with weights so you can adjust it if its too light. Easy to program but chord quality was eh. After 3 months it started disconnecting if i moved it too much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This mouse is High Quality and easy to use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good gaming mouse and I would totally buy it again. It has side buttons, sensitivity control, and even a really nice mouse lock. Personally I love the mouse lock the most because when you unlock it and scroll the wheel stays spinning for at least half a minute. In my opinion, this is the best mouse you can get for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very Cool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, cool lighting effects. Smooth as butter.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great mouse but poor durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace the G502 Hero I bought just over a year ago. The old mouse had begun double clicking with a single mouse press, and would also not click and drag. I tried using software solutions to fix it as suggested by Logitech support, but it was only a temporary fix that barely worked. Most games were unplayable. Despite the durability issues, this is such a comfortable mouse that I couldn't find another satisfactory brand or model. I ended up purchasing another hoping that the issue has been solved. A mouse for this price should not last only a year. Meanwhile my Logitech wireless mouse at work from 10 years ago continues to work just fine.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Phelan, thanks for taking the time to share your experience with the G502 Hero mouse. I'm sorry that over time you experienced double click with the mouse. I'm sorry that the use of software did not solve the issue. I'm happy that you are enjoy the mouse so much that you continue to use them. Thanks for being a loyal Logitech customer. Kristi from Logitech

  • Rated 4 out of 5 stars

    Liked it, but couple of fatal flaws for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of it, shape-wise; it was a comfortable grip. And I loved the scrolling wheel and all the configurable buttons. But two drawbacks were insurmountable for me, and I returned it. The first was its weight. It's heavy, and at first I didn't think it would matter. But over time it was clear that this was a drawback compared to other gaming mice. Second, I just found that the left and right mouse buttons were far too sensitive and far too easy to actuate. The slightest, most minute pressure would cause a click. I found myself accidentally clicking way too often, when I was simply hovering/resting my finger on the button as I would do with any other mouse. And the cherry on top is that there was no satisfying tactile feedback from the click, either. In the end I went with a competitor's mouse just out of personal preference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Gaming Mouse to Get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse. It has elevated his level of play as it is very responsive and has plenty of settings to customize his gaming experience.

    I would recommend this to a friend