Customer Ratings & Reviews
- Model:
- 910-005469
- SKU:
- 11534377
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is just as good as the wireless nose just significantly cheaper
I would recommend this to a friend Great Mouse not so good instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product and Best Buy has been great in helping me with it. I have knowledge in computers (been building many of my own since 1990) but the instructions to get the most out of the keyboard are less than plain. Have worked through many but if I was a new user wanting all the wonderful features that it offers, I would find it difficult. It will just plug and play well, but accessing the extra features is not simple and the instructions are not simple either.
I would recommend this to a friend- Pros mentioned:Overall performance
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my 2nd last one lasted 2yrs and i use it daily
I would recommend this to a friend Irreplaceable Mouse!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is the type that is irreplaceable once you start to use it. Every button has its use that you can adjust for your preferred settings, wether that is mouse sensitivity, how fast you wanna scroll up and down, and shortcut buttons to browse pages quicker that can also be used as gaming commands if that is to your desire.
I would recommend this to a friend- Pros mentioned:Overall performance
Great mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this mouse for our son for gaming and he loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Just buy it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY ANY OTHER MOUSE. This is the best mouse on the market.
I would recommend this to a friend - Pros mentioned:Overall performance
Gaming Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love this mouse for gaming it was a great price as well.
I would recommend this to a friend - Pros mentioned:Overall performance
good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this mouse,i Would recommend this item,....
I would recommend this to a friend - Pros mentioned:Comfort
High end mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommended, very comfortable to my hand and I love how customizable it is.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love mine!!! Only took 2 days for shipping definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Great mouse
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite mouse for pc gaming. Great price point too.
I would recommend this to a friend Solid performer at this price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect response rate, clicky buttons can also setup macros!
I would recommend this to a friendGreat mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good mouse is perfect to play video games and to work too.
I would recommend this to a friend- Pros mentioned:Weight
Good mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent mouse. A lot of buttons and very responsive. Comes with weights so it’s customizable as well. Pretty cool!
I would recommend this to a friend Great mouse, fatal flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot to like about this mouse. The adjustable weights, all buttons being responsive, etc. My major gripe with this is the track wheel. I absolutely hate it. It spins endlessly- like you can give it a good spin and it’ll be going for 10-15 seconds. Precision is very, very bad. With smaller movements, you’ll frequently move further than you wanted. So let’s say you have a hot key bar on your screen and you want to move from slot 1 to slot 2. You can’t- you’ll hit 4, and then backtrack too far, and finally after much finagling you may eventually reach the intended target. There really needs to be some sort of friction on the wheel, or like intermediate gradations so you don’t scroll too far.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! Thank you for your honest feedback on the Logitech G502 HERO. We appreciate you highlighting the positive aspects of the mouse, like the adjustable weights and responsive buttons. We understand your frustration with the scroll wheel's free-spinning nature and lack of precision, especially for navigating hotkey bars. We apologize for the inconvenience this has caused you. We'll pass your feedback on to our product development team for future improvements.
- Pros mentioned:Weight
Great for gaming
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great works very well and it’s nice you can change the weight of mouse
I would recommend this to a friend Scroll Wheel is defective after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months and the scroll wheel is glitching out. This is a common issue with these. The infinite scroll will go down then jump back up. It's very annoying and should've been fixed years ago. Otherwise I love the size and feel of this mouse. The only other mouse I'd consider is the Razer Basilisk but the Razer is a little longer so keep that in mind if you don't like long mice.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that the scroll wheel on your Logitech G502 HERO mouse is malfunctioning after only 4 months. We apologize for the inconvenience this has caused. To assist you further, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information: - Name: - Email Address: - Country: - Product Name: - Brief description of issue:
- Pros mentioned:Weight
Everyone needs this mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how you can add additional weights. all the programable buttons.
I would recommend this to a friend Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a mouse. The scroll wheel is nice. Scroll wheel go brrrrrr.
I would recommend this to a friend- Pros mentioned:Comfort
Mouse review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great mouse for gaming I use it almost every day
I would recommend this to a friend