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$100.78

Customer reviews

Rating 4.7 out of 5 stars with 7570 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 7,570 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned this mouse for to long but so far, it Works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse! solid choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best! I've been using this for a while and got it for my nephew. It's been a solid choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse but needs better durabilty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good gaming mouse but wish that Logitech would make the keys more durable. I own 33 of these because I wear out the left button. I wish Microsoft still made the Sidewinder mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech - G502 HERO. Your comments regarding the left button durability have been noted and will be shared with our product development team for consideration.

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    good mouse bad software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse is excellent the dpi rang is great but the software is bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse i used the mouse for a week and liked it alot. You should buy this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the G502 HERO! It's a popular choice for gamers thanks to its comfortable design, customizable features, and high-performance sensor.

  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and fits great in the hand. Lasted about a year with heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good mouse when you set it up for your user preferences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to match the other hero I have. Works like a charm and the price give great value for the capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent beginner mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had many mice but i enjoy this one. although i dont game with it as much as i program. the side buttons make good copy paste hotkeys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 year old and he totally loves it. He's pretty adept at gaming and chose this mouse specifically. It has several programable buttons and, according to him, performs a little more seamlessly than the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good mouse glad i picked it the mouse feels amazing in my hands and the side bars are an awesome touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a serious gamer, but did my research before buying. The look and feel of the mouse is nice. Onboard memory is a nice feature if you need different configurations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a new gaming laptop I have. This mouse is so smooth. It looks cool too. I suggest buying anything that bestbuy sells from the products original company because bestbuy sometimes jacks prices up and thier return policy sucks.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Forced off a perfectly good mouse, cause g hub...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software makes this mouse unusable for me. To be clear the hardware is fine, but after the most recent updates the side buttons, which I map to movement in my games, have 3 to 5 second input delay. You can just google g502 hero side button delay, and you will see I am not the only one. As this was my go to mouse I had even bought spares and can confirm it is indeed not the hardware. I used to have a download of g hub from mid 2023, unfortunately my g hub updated, and the mouse is once again unresponsive and unusable for me. I am sad to say I will be forced to buy a mouse from a different brand, as I cannot buy a logitech mouse until they fix the software it uses.... I was hoping to hold out for a fix, but this has persisted for months, with multiple updates not addressing the issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're very sorry to hear about the G Hub update causing side button delays with your G502 HERO. We know this is frustrating. We're actively investigating the G502 HERO side button delay reports and apologize for the inconvenience. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    I’m Fragging Out Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the mouse doesn’t make the gamer but this mouse had me feeling different. I was dropping a lot more kills than I normally do with this mouse right out of the box. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love the weight and the ability to customize it, the on the fly DPI adjustment, tactile buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the metal mouse wheel for web browsing. Mouse sensor is very good too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We at Logitech love to hear that you're enjoying the G502! The metal scroll wheel is a favorite feature for many users, and we're glad to hear you find the sensor accurate for your web browsing and other tasks.

  • Rated 5 out of 5 stars

    good mouse, reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse. good control. nice lighting. This is the second mouse like this I've purchased. The first was about 3 years ago and I've been pretty rough on it, carrying it in my backpack whenever I take my laptop anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse love the feel and its very very reliable for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was easily openable for cleaning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a mouse 16 hours a day 7 days a week. I go though mouses pretty frequently. This is a very good mouse but logitech have made it virtually impossible to easily open it to clean it. As I couldn't get it open, I had to buy a new one. Other that that and maybe heavier weights to put in it, it's a great mouse.

    I would recommend this to a friend