Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$100.78

Customer reviews

Rating 4.7 out of 5 stars with 7570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 7,570 reviews
  • Rated 5 out of 5 stars

    DAMAGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking mouse with buttery smooth sway. Weights that are able to be added and taken away are such a good side accessory. Specially for different types of games. Was a bit hard to find the settings but once you get past that it really is a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    FuturegAmer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and durable it works well and is easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome mouse for the price. I love the tactile clicks from all the buttons. I love the weights you can add to it as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lackluster mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to replace my computer mouse with reasonable price. Overall not impressed with the product. Dpi feels inconsistant and it feels fragile. even with all the added wieghts provided in packaging it still feels too light. No fault or dig at best buy, the product just isn't what I thought it was.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry to hear that the Logitech - G502 HERO Wired Optical Gaming Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com with your details, so we can help resolve the issue. Logitech

  • Rated 5 out of 5 stars

    Heavy and firm.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go online to mouse forums you get model O's reccomended due to lack of weight but I love these because I don't enjoy a flimsy light feeling mouse. I don't like the second gen button feel as much as the first gens though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the design. I use this for gaming purposes on my laptop. Satisfied and would repurchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too heavy in 2024

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love this mouse but in today’s world it’s just too much weight for gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We understand that lighter mice are becoming more popular, and we offer newer models like the G502 X Plus and G Pro X Superlight for those who prefer a lighter weight.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a similar one for a few years, this one works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good LOOKING, standard performance, more buttons

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User= Teenage son: "Overall, this mouse was pretty solid. I have never used G Hub before and had a good experience. The mouse itself could improve some ergonomic aspects. First, The "sniper" button is very bulky and uncomfortable for thumbs. The 16000 dpi is way too good and my system was not very practically usable rather than 1000 dpi. The rest was very good. Response time was nice, RGB effects are cool and easy to set. I would recommend this mouse but would warn about that button and high max dpi isn't a big deal."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. It is really good if you like to use a large mouse. It comes with adjustable weights to customize the feel to your liking. It is a great option compared to buying the wireless version (lightspeed) for $100 more.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech is G502 is an awesome mouse. If you're gaming on a PC without a gaming mouse, you should stop immediately and pick it this up. This specific model is in gorgeous black and white, but the regular edition performs just as well. It's also not too complicated to use, in comparison to the MMO mouses with 10+ buttons. The mouse comes with an intuitive program that allows you to change every button to your liking. There is also a way to adjust the weight of your mouse. Get a good mouse for yourself when you're gaming. You deserve that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several of these now for my different laptops and gaming computers around the house. I'm a fan of the programmable buttons and Logitech G Hub. The integration through the Hub of all the Logitech peripherals is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    3rd blind mice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two of these, and bought a 3rd (1 is wireless, another is without the white) but all 3 are amazing. I just love this mouse. When I drop it to the hardwood floor, it absolutely explodes into a million pieces. But you know what, Humpty Dumpty lived for many many years in the form of this mouse, and all 3 of my mice..... yes they are blind, but are in tact. Oh and I almost forgot i got this mouse for 20 bucks on sale, it goes on sale every once in a while. Don't buy it at full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 great for COD

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite gaming mouse. Good control and movement. I would suggest this to anyone gaming. Easy to control the speed of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Hero

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my old G502. It's the same amazing quality, with added rgb light up "G". Very satisfied with the mouse. Only draw back is the entire mouse is solid black, while the regular G502 had blue trim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very torn between logitech and razer and I couldnt ever decide. The day I got my PC I did a lot of research before I decided on a mouse. Let's just say I didnt choose wrong this this is amazing. Perfect for so many different types of games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse but I still like the DeathAdder from razer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good at first

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues, the mouse will sometimes be a little slow, i will even update my computer mouse speed and overtime it slows again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the feedback on the Logitech G502 HERO wired mouse. We appreciate you letting us know about the occasional slowness you're experiencing. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quuck shipping Great price. Product works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Like the adjustable weights. Everything is well located for fast access

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 rocks! Great for big hands, comfy grip, and buttons you can easily reach.