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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,607 reviews
  • Rated 5 out of 5 stars

    handicaped gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with a previous logi mouse. with my neuropothy it was difficult to press some of the buttons. with this mouse it is game on!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad to hear you’re enjoying your Logitech experience. Your input helps us continue to deliver quality and reliability. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this mouse both for gaming and working from home. I have yet to be disappointed with it. It got dusty from me leaving not the ground for a day while I was out and that caused some issues but after cleaning it it was good as new. Very comfortable and the friticiin-ess scroll , while I don't use it much, it quiet impressive. I did get it on sale and for the price I got I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    good if it worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second day of owning it the m6 button stopped working (button where your thumb is) which is fine everything hiccups every now and then so I did all of the basic fixes such as replugging it in, turn computer off and on, reinstall drivers and software, etc etc. None of it worked. So I looked to see what other people did and none of their fixes worked. So I looked at Logitech's support forum and nothing worked. So I looked through FAQ spec page of all of their products for something (which was terrible) and nothing there worked in fact all of what the support did was make my computer go from seeing the mouse to 'Hid complainant mouse' and the app Logitech wants you to download with it was absolutely terrible, it couldn't even recogize the mouse before tech support make it look like a generic one and it was so user unfriendly I couldn't even really do anything on it anyways. If it worked it would be a decent buy, the software/troubleshooting is the only thing I can gripe about, the quality is decent, it has a smooth scrolling option that is nice when you're going down long pages or lists, fits my hand decently, has weights and easy way to adjust DPI, but it doesn't work properly, and given that I found others having my issue from years ago also saying how buggy and bad the app is and it's still here, from Logitech no less is really not encouraging a repeat customer and I'd go out on a limb if you're going out of your way to get extra buttons/software, you want to use those things and not just buy a 9 dollar actually generic mouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Does everything and then some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DPI, it feels really nice in your hand, and the lights are super customizable. I'm still not used to having so many buttons, but they don't get in the way. On top of that, I got it cheaper from Best Buy than I would have on the official site, so that's always a plus. My only criticism is that I don't like its aesthetics. But I'm not looking at it when I'm using it, so it's a non-issue.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Smooth and responsive gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse. It has weights you can add and remove depending on your specifications. It lights up, and is very smooth and responsive. I love it so far! I like the button that is near the scroll wheel that enables and smooth non restricted soundless scroll. You can do that or have it make the usually scroll noise that comes from a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly—so much better than wireless—going to purchase another for my other computer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Knowing our product is making a difference for you is incredibly motivating. Your feedback helps us evolve. Thanks for being a part of the Logitech family. Logitech

  • Rated 4 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I really like the lighting effects. All the buttons are useful to how I play games. Has the adjustable dpi which is great as some programs and games like to mess with that for some reason. Infinite scroll wheel is fantastic for everyday use and is more precise that the click step.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you think the G502 HERO is a great mouse! The customizable LIGHTSYNC RGB lighting effects are a popular feature, and it's fantastic that you find them enjoyable.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing mouse to play video games! I had so much fun with it comfortable and lots of buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review of the Logitech G502 HERO! We're thrilled to hear you're having so much fun gaming with it and that you find it comfortable and appreciate the button layout. We designed it with gamers in mind, so we're glad it's enhancing your gaming experience. Logitech

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable mouse I have ever used, it sits perfect in your medium or large hand, but, software issues, every time I turn of my laptop overnight, next morning it did not recognize the mouse, it happened a few times and I gave up playin with it, I exchanged it to a Roccat Kain 200 wireless, and I am very happy even it is not so comfortable in my large hand, but Swarm software is so much better, so I bought Roccat vulcan 120 keyboard, everything is working as it should, Swarm synchronized rgb lights between mouse and keyboard and it looks very good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    BEST CHOICE FOR GAMING MOUSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse ever, it’s light, fast and super sensitive. I don’t have to use too much force for single clicked. It also fits to my hand very well which I never feel comfortable like this with others mouse. This is my 3rd replacements, but everytime I always come back and buy the same mouse. This brings me to Logitech products, they always make the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    logitech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best on the market! This iss my third one over many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Ive owned for several years and have had to replace once

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re glad it’s been a reliable mouse over the years and appreciate your recommendation. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. This is the 2nd G502 that I've purchased. The last one I had lasted around 4 years of heavy usage. Decided to get the exact same model since I was very impressed with it. It has added weights you can put inside to fine tune how heavy or light you want the mouse to feel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    GGWP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever had. Comfortable, accurate tracking, and durable. This is the second one I've bought, first one lasted me 6+ years. Only replacing it because of the pads on the bottom have worn out but the mouse itself is still 100% functional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performing mouse, comfortable design. Durable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear you're finding the G502 HERO to be a very good performing mouse with a comfortable and durable design. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Good mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my wireless model from a few years ago. Great feel and love the adjustable settings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 5 out of 5 stars

    Good but-

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for a starter mouse. Works on console and pc. Just a reminder, it will have delays on your clicks and pull rates. That’s the only down side. Other then that, great starter mouse for gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s wonderful to hear that our product is meeting your needs. Your feedback is incredibly valuable and helps us continue to innovate. Thanks for being part of the Logitech community. Logitech

  • Rated 4 out of 5 stars

    Great ergonomics for a gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse because I like the G602 that we had for my life's laptop, but was not a big fan of the wireless connection on a gaming pc. The ergonomics are fantastic and the DPI adjustments work pretty well. The GHub control of the mouse works pretty well also. The only reason I am giving it 4 instead of 5 stars is the scroll wheel. It seems a little sluggish when you have the button pushed down to restrict it, but way too sensitive when you don't. For example, I would have weapons switch in Outer Worlds (triggered by a scroll) when I wasn't even touching it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    wired is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great so far, purchased it to replace the other HERO wired mouse that comes in white (broke in about a year). hoping this one lasts much longer. the G500/502 series are my "go to" mice for my desktop at home, wireless just doesn't work good enough. highly recommend for gamers.

    I would recommend this to a friend