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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 7,607 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best mouse yet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent. This is my first gaming mouse and is amazing. It’s very gamer friendly. You can change the sensitivity of the mouse with two buttons which comes in handy for FPS games. It isn’t heavy at all for me and is good for flicking. The mouse comes with weights but I like it light. The quality of how it is built is excellent and doesn’t feel cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gamer/designer with flexibility and accuracy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nimble and comfortable for gaming, design; whatever. I was a little annoyed at the lack of a bit more distance between the top and bottom buttons on the thumb side as I kept triggering top ones when gaming, but if that's an issue, just un-assign those buttons unless you have slimmer thumbs. lol

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback on your G502 HERO! We're so glad to hear you're finding it nimble, comfortable, and appreciate the design for gaming. We also appreciate you pointing out the spacing of the thumb buttons and your suggestion for remapping them for those with broader thumbs. This is valuable input that we'll take into consideration. Happy gaming! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy i rould rocomend this to au gamer or developer it has made life easy and your so much fast with the added buttons. Also with the added wieght( or lack of the wieight) its a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Mouse for my son for Christmas and it is definitely his favorite mouse he has used for gaming. The software is easy to install and adjust compared to others. It also has a great comfort feel in the hand. This mouse also has multiple side and top buttons for convenience of web page browsing as well as more competitive edge in gaming with rapid fire buttons. The scroll wheel is very nice too and the mouse in general has a good feel of build quality. My son has been using this mouse pretty heavy with no issues. I would definitely recommend this mouse and finding it on sale makes it even better of an overall value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most satisfying mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Replaced old version, works very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old g502 after it died from 5-7 years of consistent use o7. Works great! Sales happen so much for this though, you're really getting scammed if you get it off-sale.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse has a grand following and I see why

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, fits in my hand perfectly, frictionless scroll wheel is awesome. Has different weight options, 3 programmable sensitivities toggle. Software with it allows you to have different sensitivities per game, for an example fps I run a higher sensitivity vs when Im playing a game like diablo

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice gamer mause

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good gamer mause, cheap for its function, it fulfills quality price, if it weighs a little but you get used to it or you take away the weight it brings, it is personalized and in software too, you install its application on your pc, from there you will change color, dpi , Ymuch more and also assign macros,very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless so not your thing avoid it. Solid mouse and easy to use. DPI can change with button setting on mouse, makes fps games easier.. slow for sniping and one click have it flickable for fast paced. Overall worth purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're enjoying the G502 HERO's solid performance and that the customizable DPI settings are making your FPS games easier. We appreciate you sharing your experience and the helpful note for other gamers! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old SE mouse. When these go on sale, they're an excellent price! I use a desktop so I have no need for the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great mouse for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price. I needed a replacement immediately as the mouse I was using started phantom clicking every time I used it. My only complaint is it's a bit narrow for my hands, but I got it on a $40 sale, so I'll stick with it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting, and we appreciate your input to help us get even better. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very high quality with a nice feel and the option for weights in the mouse. The side buttons make it very easy to play games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G loves that you enjoy the quality and versatility of the G502 HERO! High-quality materials, customizable weight, and convenient side buttons for gaming - sounds like a perfect fit for your hand and gameplay. Happy clicking

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Everything is pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent used the software for the rgb for this mouse, i use signalrgb, but overall feels good in the hands, could be abit larger for my rather small hands, dpi switch is nice, and the "aim" button has saved my butt more times then i can count also the metal forever spin mouse wheel is neat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price and quality. Used to be super pricy, but is now way cheaper but with the same quality and performance

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for reaching out about the G502. You're right, it's become a favorite for gamers for a reason. We've been able to streamline production over the years, making it more accessible without sacrificing the core performance and features you love.

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Decent for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse. Not too heavy and not too light. Comfortable for medium sized hands. Nice levels of customization through the G Hub software but also works well without the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logi mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of wireless mice, i came back to the trusty wired option. Cable is long and doesnt really get in the way. No more worries about a dead mouse anymore

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old Microsoft Mouse that broke and Microsoft no longer makes them. This mouse is pretty good, I still wish Microsoft was making their mice but overall this is pretty good. Just not as good as the one that broke.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's understandable to miss a favorite! We're glad your Logitech G502 HERO Wired Optical Gaming Mouse is proving to be "pretty good" as a replacement. It's a solid performer, and we hope it serves you well! Logitech

  • Rated 5 out of 5 stars

    the best mouse there is...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a gamer, but decided to build a PC for video and editing. I chose this mouse due to all the customized buttons. I was a bit indecisive when setting up the buttons, but I think I have a great workflow going now.. GREAT for editing and gaming I suppose.. Very responsive.. So much so I am getting another one for work (News station).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works exceptional for 40 bucks, would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad to hear you’re enjoying your Logitech experience. Your input helps us continue to deliver quality and reliability. Logitech