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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7606 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 7,606 reviews
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd one of this style and have yet to find a better design that fits my hand. One favorite feature is either free roll or locked roll of wheel mouse, it’s lovely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse, white is less pop in person.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G hub works well, nice braided cable and Heavy scroll wheel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to go along with a gaming PC. Great deal on this mouse does a much better job than the generic mouse that came along with the cyber PowerPC. Recommend this for anyone looking for a budget level gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. Lightweight and perfect for gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest or most stable setup functionality. Still can't get sniper feature to work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for a reasonable price. No bbn issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    click PTSD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi-clicking with a single press, not registering a press at all, not maintaining the press when holding/dragging... I cannot believe how terrible the QC on a logitech product has dropped. Grats if you have one from 2019 or earlier else you will need totaltech membership to swap these out until you find one that works for more than 3 months. No software adjustment will fix the defective physical switches. My previous logitech mouse lasted 9 years and made me choose everything logitech. This mouse dissolved all the love. I can't even rave about how much I enjoy the design and numerous buttons because it is overall unusable. It is like a race car with flat tires. Not trusting a mouse is a very weird experience.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the click issues you are experiencing with the mouse. Luckily, it does come with a 2 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
      -Danielle from Logitech

  • Rated 3 out of 5 stars

    its aight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has press and hold issues and twitchy scrolling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product to gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gifted to my friend and he is happy using it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best All-around Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an aging G502. I’ve tried several other brands and models and find myself always going back to the G502. Great balance and superb tracking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement on a great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating an older model that I have been happy with but just wore out. This is an improvement on a great device that's fast, accurate for autocad and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as part of my son's birthday gaming system. He loves to customization of the buttons and sensitivity in the software. Would certainly buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an all black version and it broke(I assume my fault wbile.moving) so of course I want another this model is amazing and it goes on super sale around the holidays ( got both of of mine for 25 each)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, but not durable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse while it worked, but right and left click will fail sooner or later. My last one didn't last two years before it began double clicking.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Great Mouse!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse for the price. Upgraded from a standard mouse and can never go back now. Works like a charm and onboard memory is great for not having to run the software to use all its features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great mouse but one flaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not indicative of Logitech products in general. I have gone through 2 of these mice so far with issues in the switch? for the left mouse button. Other than the left mouse button I LOVED the mouse. The first issue was a double click resulting from a single click. The second issue was the left button releasing when trying to drag and drop. Logitech was very responsive in helping with the warranty.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, sorry to see you're having some performance issues with your G502 Hero Wired Mouse. Logitech is working hard to correct things like the double clicking, etc. Thanks for your feedback and for sticking with Logitech!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good.................................

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace failing Corsair M65 RGB Pro. Seems to be a viable replacement, but not quite an upgrade. The only negative I can find is the location of DPI adjusting. Overall a good mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but beware of double click issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost of buttons, accurate, and not too crazy looking. Great mouse except for the cheap switches logitech uses. After a while you may get the dreaded double click. Many reports of them breaking, but be sure to hit logitech for a replacement if it happens to you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My son likes them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think they are expensive for the quality but my son likes them so i won't complain

    I would recommend this to a friend