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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7606 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 7,606 reviews
  • Rated 5 out of 5 stars

    Good mouse for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Use it as a mobile mouse. Quality mouse! Was only $30 on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Was The Hero This Christmas

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my little cousin, he loves it! The design & colors look awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves this mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time buying it & we bought the replacement plan this time. He uses it for gaming, his favorite game being Elder Scrolls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item  for playing on PC the mouse it’s super smooth while you’re playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason for the 4 stars is because the first one had a small clicking problem and it was not registering that it was being clicked. This problem was fixed on the replacement and this mouse has improved my aim and builds. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gamers!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older son prefers this wired mouse because he doesn't have to worry about his mouse dying in the middle of gaming! It's fast and sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade over the original G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to replace my original G502 with this upgraded version. Love the White accent and of course one of the best cable mouses you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working from home i needed a new mouse bad, this is definitely better than some basic one and cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with good user interface for updates. This is the 2nd one I bought. If you don’t have a great mouse, you need one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to the PC gaming world. Bought this mouse after a friend recommended it. It comfortably fits my hand, button layout seems to be easy to adapt to. Looking forward to mastering this thing and pc gaming controls in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my older one which I accidentally broke the cord to. This thing is top value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to game with, but I didn’t want to spend a ton of money. This mouse has got the bill. Works nice and is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my son. He is a gamer and loves this mouse. His solitaire games are now quicker thanks to this amazing mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you for this great review of the G502 Hero Mouse! I personally use this mouse both for gaming and for office works thanks to all the reprogrammable buttons. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information. Thank you for being a Logitech customer!

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. I had a previous G502 that the pads wore out on over a few years. Still love the mouse. Wired for life!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keep Looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll run into "double click" and "click drag" issues with this mouse and after reporting it to Logitech within the warranty period they'll do nothing. Just search the internet a bit about this mouse and you'll be surprised at the number of users with issues similar to mine. I ended up purchasing a Razer instead and unfortunately I've misplaced it while moving; back to this mouse for the interim. Time to shop for another mouse again!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Richard, thank you for sharing your experience with the G502 HERO mouse. I'm sorry to hear that you experienced "double click" and "click drag" with this mouse. I hope that you have a newfound love for the G502 and that the issues you described in previous use are not continuing. Logitech does have a 2 year limited hardware warranty on the G502 HERO mouse and a warranty can be filed and provide the necessary documents for the warranty. I hope you are able to locate your missing mouse from your move. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 5 out of 5 stars

    Mouse that beats the rat race

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. Have used this extensively and it’s performance has exceeded expectations. It also looks cool too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hero corded

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mouse it works only issue for me is the cable degraded and exposed wires insanely quickly very short lifespan there

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! We'd recommend you to get in touch with Logi G support team and check for the best possible option in this case.

  • Rated 5 out of 5 stars

    Excellent! Better than the wireless version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse! I switched to the wired version after the wireless version would randomly lose connectivity. The best mouse on the market.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt Last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on November 2020 and it is already having issues. Though when it was working it is a great gaming mouse. However, now i have to deal with their customer support which is not great. Im returning the item under warranty and I'm still waiting for the email confirmation the rep said I would get. At this point im not going to bother over a $40 and just try a different brand. Also the issue is the cursor starts going crazy. I have to unplug and plug the mouse again for it to work. Very annoying when gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for gaming! Bought it for $35 on BB, which was a steal. Perfect for high mouse-accuracy games like FPS.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, and thank you for this great review! If you have any issues with the device in the future, please feel free to visit our support site for troubleshooting tips and tricks, warranty information, as well as direct assistance with any problems that may arise. Thank you for choosing Logitech!