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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,607 reviews
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable and cool gaming mouse, at a bargain price, I recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the G502 HERO Wired Optical Gaming Mouse! It's great to know that you find it comfortable and cool, especially at such a great price. Thank you for the recommendation!

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size, Software

    Rated 2 out of 5 stars

    Software issues plague an otherwise decent mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the build quality is good. It seems to be made with high quality materials and has some weight to it. It glides across a typical mouse pad very well with no issues. It is a bit on the smaller size for those with larger hands. All of this could be looked over if it wasn't for the horrendous software that you install to use this... Sadly I saw nothing but issues with the Logitech G Hub software. It is probably the worst peripheral management software I have ever used. Custom profiles never switched over, it constantly ignored changes and tweaks that I made, and my sensitivity would randomly change incessantly. No amount of tinkering and troubleshooting would work. I even tried different USB ports and complete reinstallation. I know I am in the minority due to the overwhelming love of this mouse by the gaming community. However, the software issues alone are enough for me to just look for something else. I will be returning as soon as I possibly can.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Hellishbutter,
      Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever used! The weights make gaming so much smoother!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the Logitech - G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High Speed and great performance.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible value for a high performance gaming mouse. It has removable weight to adjust for ones preference. All the buttons and lighting is programmable. Clean and rapid click feel and feedback. Most of all it is extremely comfortable and feels more ergonomic than most. Highly recommended for any level of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    If your into FPS then grab this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gammer mouse. The wire does not affect your game. Changing the DPI is a breez. Weights are great and can be changed to your style. Would have gotton 5 stars but the button that slows down DPI for marksmanship/Sniper shotting is a little to far for the thumb and you have to make an effort to click it unless you have long thumbs. Other then that you get a nice RGB to make your mouse feel more alive. The price is right so get yours now.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good for large hands and long fingers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hands are so big I can palm a basketball with little effort. I needed a large enough mouse that also wasn’t heavy and clunky. I put all the weights in which made it heavy enough but did not overdue it. Buttons are all placed in very convenient locations.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're so glad the G502 HERO is a comfortable fit for your larger hands and that you've found the perfect weight balance with the adjustable weights. We appreciate your feedback on the button placement as well! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Husband loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says it’s awesome and super sensitive, works well with his online games and regular use too! The RGB lights go well with his keyboard and computer light too! It also came with weights that he said were awesome, seems weird that weights are needed to me but he’s the gamer so...... lol

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Nice mouse for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was interested in buying a wireless mouse but this one was recommended by an employee who also played videogames. With its customizable weight, really nice textured grip, pulsing multicolor cycling light up logo, multiple mouse buttons, and quality wire with shortening strap, it’s definitely worth the price you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s a miuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We hope our product is meeting your expectations. Your feedback is essential to our growth. Thanks for being part of the Logitech family. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my Logitech keyboard and it’s been an amazing experience. The mouse comes with weights just in case you want to alter how much the mouse weights when you move it. The mouse lighting is easy to set up by downloading the Logitech software. Overall great mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pretty Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid mouse, comes with weights you can add to the mouse, thought it was useless but it helps a lot with gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and are glad to hear the Logitech G502 HERO SE Wired Optical Gaming Mouse is working smoothly. Thanks for being part of the Logitech family. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse little light and clunky but couple weights and adjustments and it was perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad the Logitech G502 HERO Wired Optical Gaming Mouse met your expectations and that with a few adjustments it became the perfect fit. Your insights are valuable in showing how the product adapts to different preferences. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A reallyi good mouse with many rich features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, very responsive. It takes some time to learn the buttons, and coordinate with the G HUB software. I have not explored the mouse too much, but I really like the ease with which you can change DPI sensitivity on the fly. There are lots of reviews on this mouse available on YouTube along with how-to videos. I still have lots to learn, but for me, the bottom line is that it is an extremely comfortable mouse to manipulate. It just fits my hand perfectly. This is a very well built mouse, quality all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you find the G502 HERO comfortable and responsive. The programmable buttons and G HUB software offer extensive customization, but there are also helpful resources online for those who want to explore further. We appreciate you choosing Logitech!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been so great for me over the years. I bought another one for my son as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear about your positive experience with the G502 HERO Gaming Mouse over the years! We're delighted you love it so much that you chose to share the precision and performance with your son. Thank you for your continued loyalty! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great features. Great price. 10/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing upgrade from my old Logitech mouse. Love the functions and ability to add weight to the mouse. And the size is good since I have larger hands than most people. The dpi switching is fantastic since I game a lot of different games. This mouse is a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It Works Great For What It Was Bought For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great for what i bought it for. I have really enjoyed using this product for my E-Sports stuff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the Logitech G502 HERO SE Wired Optical Gaming Mouse is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Mousing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, manageable. Very good mouse especially with the application to use it. I love how the hand wraps around, very good mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Favorite mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing with the ability to customize the weight and sensitivity with the Logitech app. I even forgot my wireless Logitech mouse for travel and instantly bought another 502 just because I know how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Mouse of all Mouses

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a logitech fan as they make outstanding peripherals and have excellent customer service, but above all that, they have really shown their mastercraft in manufacturing quite possibly the best mouse. The ergonomics and comfort factors sold me on it, but beyond that the button customization and ability to add and remove weight allows you to make it custom to your liking. Great job Logitech!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's an amazing review! We're thrilled to hear that the Logitech G502 HERO has exceeded your expectations and become your go-to mouse. Your positive feedback about its ergonomics, comfort, customization options, and Logitech's overall quality is fantastic. Thank you for sharing your passion for the product!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Teen approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is actually my son's review. He used his birthday money to buy this mouse. Visually it appealed to him and he was easily amused that the logo graphic changes colors. More importantly he says it feels good and the button placement is solid. If you go to the manufacturer website there is additional software you can download that will allow you to customize different button configurations and save them by specific profile. My son credits this mouse for his additional kills earned on Fortnite. He's happy and that makes me happy. However as he is a teenager, we opted for the extra warranty just in case.

    I would recommend this to a friend