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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,607 reviews
  • Rated 5 out of 5 stars

    Great anything mouse, but especially gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has worked flawlessly for almost 4 years, and I’m just now changing the battery for the 3rd time. It may be starting to show its age with the dreaded mouse lag, but it’s been a great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      4 years strong with the G502! We appreciate you sticking with it & love to hear about its durability. Battery replacements are easy, hopefully a fix for the lag!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse quality-price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I recommend it more than any other, it is very good in terms of quality-price, if you are not looking for it to be wireless it is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Great choice! The G502 HERO delivers top-tier performance with its HERO 25K sensor, 11 programmable buttons, and customizable RGB lighting all at a solid value. If you’re cool with wired, it’s a beast for gaming. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exceeded expectations. I prefer a wired mouse and this is about as good as they get.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thank you for sharing your experience. Knowing our product is making a difference motivates us to keep improving. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, the DPI switch is located in a good spot. Very comfortable to hold, especially when you change the weight of the mouse using included weights

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. Nice and heavy. Grip feels great and doesn’t get sweaty. Probably the best value available for a gaming mouse. You won’t get better quality than this by paying more!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Premium mouse,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many customizable buttons, feels great and is of very good quality, HIGHLY RECOMMENDED

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lots of buttons, and you can change the weight of the mouse too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    L G502 hero

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for a good 6 months now. best one for the buck.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse fast no problems at it has all kinds of buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience! We’re glad to hear you're enjoying the speed and versatility of the G502 HERO’s programmable buttons. It’s great to know you found such a high-performance mouse at a fantastic value! Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant access the rgb client to the mouse however its an an amazing grip the mouse is the perfect weight just a bit on the large side. Heard of being able to do a scrolling click function. Amazing qnd comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The G502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is an excellent mouse for it's price point, great sensors, feels great to use, the only complaint I can make about it is the weight, as it is quite heavy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the thoughtful feedback! We’re glad the G502 HERO delivers on performance and feel—your insight about the weight helps us make things even better. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    good depends on preference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is perfect for gaming and very durable but the wire is very flimsy. The weights that come with the mouse make a huge difference but at first even without the weights it’s still a bit heavy so it all depends on your preference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent feel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted last year or so with no problems. Daily heavy gaming use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and snappy mouse and perfect for everyday use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does exactly what we ourchased it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our Logitech G502 HERO Wired Gaming Mouse is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Perfect for gaming and works well with work due to having the ability to map keys to the buttons of the mouse. Versatile, light (which can be made heavy with the included weights), and extremely easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the fantastic feedback on your Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear it's perfect for both your gaming and work, especially with its versatile key mapping, customizable weight, and ease of use. It's great to know you're getting such a versatile experience from it! Logitech

  • Rated 5 out of 5 stars

    Great Value for a G502 Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Corsair Vengeance i7300 for our daughter since her old PC was on its last breath. One of the things needed was a mouse to go with it and we are familiar with the 502 series and have the wireless version on one of our PC's. This is virtually the same as the wireless version with exception to being wired. All functions are identical and build quality seems the same. It programs through GHub software just the same as the wireless model. I set it up just as we have ours and it worked perfectly. For the cost difference to the wireless version, this was an easy decision since she had no need for wireless on her PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used the G502 series since college. It fits perfectly on my hand, and more comfortable on my wrist duriong long sessions of gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sticking with the G502 series all these years! It’s awesome to hear how well it fits your hand and keeps your wrist comfortable during those long gaming marathons. Here’s to many more epic sessions ahead! 🎮 Logitech

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent scrolling wheel and runs smoothly across the pad. Excellent design with the thumb rest making it a very comfortable mouse to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! It’s great to hear our product is serving you well. We’re grateful for your support and proud to be part of your tech setup. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my trackball with a quality mouse. This is it. Love the weight and feel of this mouse. Easy to program - I’m using it to play WOW classic again. Glides like It was on glass ball bearings . Quick delivery by Best Buy. Very happy with purchase.

    I would recommend this to a friend