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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 7,607 reviews
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Solid Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse! I didn't realize I needed it til I got it! :) Great for gaming and it lets you select a different profile for work. Like that it comes with weights, I like the mouse to be a little heavy. Subtle RGB which is a rarity :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse grip fits the palm of the hand, has many function keys, looks good, and is sensitive. I was a little confused about the mouse problem, but the two customer service representatives, Qiqi and Zewen, were quite patient. Good review! I have been using Logitech series for more than 10 years and have always trusted it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're a long-time Logitech customer and that you're enjoying the G502 HERO. Your positive feedback about the mouse's design, performance, and the helpfulness of our customer service team is truly appreciated. Thank you for your continued support!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever owned perfect precision adjustable dpi weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is super comfortable to hold. At first, I thought I would not like this shape, but it has a great feel and it is very smooth to use. I also like the option unlock the scroll wheel so it does not make any noise when scrolling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please make it wider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has so many buttons and I'm not used to it. I wanted it for butterfly tapping but the mouse buttons are too small to do it well. That's the only reason it's not a 5, love it anyway.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your thoughts on the G502 HERO! We appreciate your enthusiasm for the mouse and your honest feedback about the button size—it helps us better understand how to improve while knowing you still enjoy the overall experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse is one of the best I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a lot of mice in my time, but this is easily one of the best. Smooth movement, good weight feels nice in your hands, and plenty of buttons to assign macros, or game commands to. Good software that is easy to use, and doesn't take over your PC is a bonus. Fantastic mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Honestly the best on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best gaming mouse ever. I wanted to go with all Corsair however my mouse left click stopped working within a month of buying it so I traded it in for this mouse. I love the look of this minimal RGB. It’s slim and decent length for me who has baby hands and games using “claw” grip. Everyone I know also has this mouse and loves it. The cord is pretty long so I had to bunch it up and hide it. However the cord material is high quality. The side buttons are really nice and placed in good spots too. I don’t think you could ever go wrong with this mouse. We also bought the SE white/black version for a white PC build even though it’s primarily black it’s too good of a mouse to replace just because it’s not an all white mouse to match. That’s how much we love this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse alongside a matching keyboard. Its real smooth and light. Comes with weights to change how heavy you want it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that you're enjoying your G502 HERO mouse and that its customizable weights make it a great fit for you. We truly appreciate you sharing your positive experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Been going strong for a while now. Biught for every gaming PC in the house

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our Logitech G502 HERO Wired Optical Gaming Mouse with is meeting your needs. Thanks for being a valued customer. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really Good Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best overall mouse that I've used. The additional buttons off to the left of left click are such a welcoming addition, and the added in option to make the wheel click or scroll infinitely was also good. The option to change the weight of the mouse was awesome as well, though I mainly used it without any weights. RGB is unfortunately only on the logo. Kinda frosty lookin. Overall great mouse and stands really well on its own, a mouse that I would recommend especially if someone needs a good mouse and have little to no direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, as is the wireless counterpart!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Super easy to use. Also very easy to customize using the Logitech g hub. The thumb shelf is awesome; very comfortable. I am a woman gamer and this mouse is small enough that I can make it work, unlike most gaming mice. My boyfriend uses the same mouse and another one of my male gamer friends has the same mouse too. We all love it. Recently I also bought the wireless version of the same mouse because I travel and was tired of unthreading this one from my home office desk. If you're just going to have one mouse, I would go for the wireless version of this mouse. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 'Step-up' Mouse choice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Does what you need it to and allows some binds for extras. The little weights being interchangable was a very nice touch. Best all-rounder wired mouse for someone that's leveling up their setup!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review. We're glad to hear the G502 HERO is delivering the functionality and customization you were looking for. The adjustable weights and programmable buttons are designed to give gamers the edge—happy it's helping you level up your setup. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse been using it for the past 8 years, just replaced my last one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    Excellent Ergonomincs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming mouse for my a family member. It is the perfect for small hands. Great ergonomics as it allows the user to move fast and accurate to perform the desired tasks for video games as well as for school assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and solid over the minor revisions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. I still have an original G502 that works, but the cord was kinked and fraying a bit. Also the metal of the scroll wheel had spotty rust spots building up on it. Picked up a new one because to see what maybe changed. Feels nearly identical and and works with either the old Logitech Gaming Software or G HUB. The only major difference I can notice is the USB cord is thinner and lighter. The braiding on it seems better too. A nice improvement. The scroll wheel coating seems better. However, I wish it had the rubberized coating on the scroll wheel like the wireless version though. I have an average sized hand and am a palm grip. The tip of my thumb reaches the "sniper" button enough to easily tap with my grip. I use that button primarily for push to talk.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my daughter to use with her corsair k70 RGB MK.2 low profile keyboard. She loves it! It's very comfortable and super sensitive, and I love the fact that you can add different weight to it. Would def buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out gaming mouse's and this one is by far my favorite. Mainly because of its size and all the extra buttons. My hands are kinda big so it fits perfectly and comfortably. Also like the fact that it has weights you can add for more control.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best gaming mouse in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Logitech G mouse, the mouse with the weights is much more stable to control! The color sync is a plus for me, because I have a Logitech G910 keyboard and having both synced is a beautiful sight haha. Overall a 5-star mouse for sureee

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse at a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is an excellent mouse for pc gaming and regular day to day use. The weights included can help fine tune how heavy or light you want the mouse to be. The RGB lighting adds customization when linked with logitechs g hub software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    niiiice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clicky and high quality. get this mouse i promise its worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful words! We’re proud to know our product is working well for you. Your support means everything. Logitech