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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective mouse for me I like it I recommend for everyone

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the Logitech G502 HERO Wired Optical Gaming Mouse is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My all-time favorite gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is going to be on top of everyone's list for best mice. Maybe not everyone, everyone has preferences but for the right-handed masses of average size hands, this mouse is top notch and the price point makes it even better. It has just the right amount of customization without too much, its ergonomic, relatively durable and matches my G915 keyboards very well. Honestly I don't have anything bad to say about the mouse itself. Seriously, but, Logitech's G HUB software acts up on occasion but I won't knock it too much because it's certainly no more than other brands. Did I mention you can regularly get this thing for $40?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, but came late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very comfortable and easy to use the extras. Only con was that it came 2 days later than projected.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We're glad the G502 HERO SE mouse delivered comfort and functionality, and we appreciate your patience regarding the delivery delay — your support means a lot to us. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse of the year

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job. Very snappy and on point. It can get too sensitive but if you watch your hand placement, it's a great mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 5 out of 5 stars

    Outstanding Ergonomic Customizable Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been an absolute joy to use. I've had no issues with it for the past few months, and the customizability is outstanding. This has greatly helped my production process. The RGB is a bit underwhelming, so if you want a lot of bright colors, this mouse isn't for you. However, if you want an ergonomic, very customizable, Windows and Mac-compatible mouse, this mouse is great for all of those. It's also just fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mouse as a quick replacement to my old mouse that had broke, and I didnt have any real expectations of it. Although it may look a little bulky on the packaging that is not the case and it has a bery sleek design that feels real nice to hold. The mouse also comes with different buttons on the mouse that feels very nice to press and very fluent in the sense that I don’t feel uncomfortable pressing the buttons. I would recommend this mouse to anyone who are trying pc gaming or any casual gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it for years now and it works great!!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good gaming mouse at a reasonable price. It fits my hand very well and the buttons are all within easy reach. I would recommend it to anyone looking for a good gaming mouse that won't break the budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Ease of use, size, color, and price was not too bad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son loves the G502 HERO! It's always rewarding to know our products are making a positive impact on gamers' experiences.

  • Pros mentioned:
    Price
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse for the price. I wanted a wireless mouse, but did not want to pay crazy amount of money. My buddy told me about the mouse and decided to get it...BEST DECISION

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    asome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good nice performed as expected easy to use with ghub

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We’re glad to hear it performed as expected and that you found it easy to use with G HUB. Your positive experience means a lot to us! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    If You Enjoy a Larger Mouse, Great Value at < $50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GHub desktop application will really let you figure out how to set up this mouse. It has great compatibility with Xbox, and your saved profiles from using GHub will carry over. Its smooth, the adjustable weights give it good customizable balance, and appears well built. I'm not the worlds biggest fan of the DPI switch--it can get accidentally actuated a lot as you're getting used to the mouse, however I've got more accustomed to it after several hours of gameplay. I wish they included more tutorial information in the box, however you can find all of that information online through Logitech and the GHub app. For < $50, this mouse will be a great buy for anyone looking to get started. I have used a few $20-30 amazon mice, and for a few extra dollars this is superior in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best cheap mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome value for the price, super light without the weights and heavy with the weights. Comfortable in the hand. Buttons in the right places for no mis-clicks. would definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming mouse ever created.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a new gaming laptop and needed a mouse to use with it. There was never any question in my mind as to what I was going to get. Wireless is an option, but I hate dealing with batteries. The Logitech G502 HERO is in my eyes the best gaming mouse. The weight, ergonomics and reliability are second to none. I now have two of them, 1 for my PC and 1 for my laptop. You simply cannot go wrong with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The G502 HERO's wired connection and customization options are definitely popular among gamers. We appreciate you sharing your experience with the Logitech G502 HERO!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Awesome would deal with Best Buy again. Been shopping there since they first opened back in the late 80s

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your awesome feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear your son loves it and that you had a great experience shopping at Best Buy. It's amazing to know you've been a loyal customer since the late '80s! We appreciate your support and look forward to serving you again. Happy gaming! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of buttons for custom mapping, Software panel is great for custom dpi settings. Weights for adjusted comfort and you can even change the colors on the mouse as well! Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My favorite mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally retired my old G502 after about 3 years of heavy usage - gaming and general computing. Love the weight (adjustable) and feel of this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive feel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse button placements and overall design make for a comfortable wrist after hours of playing. It's a nice touch that the scroll wheel can be locked or released depending on what you prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse for what I use it for. Light gaming and production. Really like the RGB feature.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    One of the best gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is really good dps can be changed and mouse speed is pretty smooth and it’s a fair price for how good this mouse is very good quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled that its customizable DPI and smooth tracking are hitting the mark for you, especially given its great value. We really focused on delivering top-notch quality and performance with this one, so it's fantastic to get such positive feedback! Logitech