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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and arrived on time i used it and it was just like description

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad to hear your G502 HERO arrived on time and lived up to expectations. It's great to know it's performing just as described. We appreciate your support! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, works well, great deal all around. Could get a better mouse maybe, but far and few need a mouse better than this.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your positive feedback on the G502 HERO is much appreciated, and we're glad it's meeting your needs! We continuously strive to deliver exceptional performance for all gamers, and your insights help us achieve that. Logitech

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality mouse to use for gaming! It's the perfect size and the ergonomic shape fits perfectly and is a great purchase compared to it's wireless counterparty!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good mouse for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse when I bought my gaming laptop and picked it up because it was on sale. Overall the quality of the mouse is good, and the features are good as well. I love the feature on Logitech Mice that allow you to turn on and off the scroll wheel from clicking or free spin. The Weights adjustment is ok, more of a gimmick but If you like a lighter mouse or a heavier one it is nice to adjust that. For my size hands the button that sits where your thumb is sticks out and annoys me some but I have been getting use to it. As a affordable feature rich mouse it is great. I love Logitech Mice and this one is no different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best mouse I have ever used. The custom ability is really through the roof with this mouse and would absolutely recommend this to someone else.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear the G502 HERO has been your best mouse experience! We appreciate your recommendation and are thrilled you're happy with it. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for shooter games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to the amazing reputation of logitech and their g502s. Responsive, usual DPI on board controls. Love the fact that you can adjust the weight of this thing to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming comfort and smooth function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming mouse brands are difficult to review. It's really about your comfort and the need of the games your playing. I'm a large dude at 6ft 4in and have large hands with long fingers. This mouse comfortably fits my hand and has the button configurations that make playing WoW for any length of time very easy. It had different interchangeable sized components as well. This allows users with hand sizes that are smaller to enjoy the product as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews on this mouse and wasn't sure if it would live up to the hype. It does. The programmable keys have worked flawlessly and Logitech keeps their G-Hub software up to date. The size fits perfectly for larger hands and is great if you like heavier mice. If you are doing professional fps gaming, you may want something lighter, but I love this mouse. The only downside is the wire, but that's just a personal preference issue. I knew it was wired when purchased, but I would go with the wireless version if purchasing again. However, if wires are no problem for you, this would be a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, responsive, and easy to personalize the features. The parts that light up look great too. If you want a solid mouse without busting your bank, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Weight, big hand friendly mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're right handed and either prefer to have your right hand do alot in gaming or if productivity is your thing, this is your mouse. It has some more weight compared to others and you can even add more weight. I prefer the weight as it allows for more precise movements. Ghub software is easy. I have several different profiles set up and as someone who still prefers a controller for games, when I need to use a Keyboard and mouse, this makes it easy. I gave it 4 stars only because my first one lasted around a year before the left mouse button started to not register. It's a low cost mouse, especially on sale, so I honestly don't mind. It's one of the reasons I have avoided wireless, due to cost. Go to the store, feel the mouse and if it fits your hands well, you'll be very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first made the decision to buy a “gaming” mouse I had already become tired of switching out batteries. So I decided to go with this beast. No lag, no batteries and multiple buttons great for quick switches during work or gaming. The mouse has two setting that will allow the mouse to spin freely or lock in place more like a traditional mouse which makes the the task of scrolling down a page simple and effortless. Overall, moving from a traditional mouse to this gaming piece made all the games I played, even more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for graphic desing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for work in photoshop. It works very well and being able to program the quick keys to the buttons make work so much easier. I use the mouse a lot so it lasts between 12-18 months but it is worth it. The only down side is I use the thumb button for crtl-z and it will accidentally get pressed at times and undo things that I really dont want undone in programs outside of photoshop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Logitech G502 HERO mouse! It's great to hear that it's a valuable tool for your work in Photoshop. The customizable buttons are a definite plus for productivity. We understand the challenge with accidental button presses and will consider this feedback for future product improvements.

  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Cost Effective Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could really want in a mouse at a much more reasonable Pricepoint than Razer, plus better RGB coordination software at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomend it a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever owned, some info: Background: I've used/owned a g305 and g203 lightsync in the past/present Pros: -feels very premium -scroll wheel is goated af -aim button useful for more than just gaming(when I sign documents or write notes i use it) -cable feels durable -good price imo Cons: -i guess weight, as 120ish grams seems a bit much, but in reality after a bit you get used to it. I got around this by just turning up the dpi. Conclusion: i like it alot, easily favorite of the ones I've owned, hope they come out with different color ways for this haha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Logitech - G502 HERO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works great for me. Both my son and I have one. It's not complicated with too many buttons. It's just right and responsive enough for my style of gaming. My son likes his too. I would buy it again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled that the Logitech G502 HERO mouse is working great for you and your son, especially given its price point. It's fantastic to know that its design, responsiveness, and balance of features are just right for your gaming style. We truly appreciate your enthusiastic feedback and that you'd buy it again! Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, added weights let you adjust to your preference. Feels right in your hand and fantastic price. Definitely buy if you're looking for a budget mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Still Can't Be Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staple gaming mouse. Weight and precision are spot on.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s great to hear! We’re glad the weight and precision are hitting the mark for your gaming needs. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna make this one short: Pros: - Great sounding clicks, feels amazing! - Feels very comfortable - Looks awesome - Has 6 extra buttons (counting the DPI switch) - Did I mention how awesome it looks? - 6 removable weights Cons: - Packaging didn't feel amazing And that's really it. Can't find anything wrong with is. It's perfect, especially for my purposes of Doom, some other FPS games, and Geometry Dash.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for teenage son. He loves this mouse and the weight. Very affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for big right-handed people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse to replace my gifted BMW mouse. This mouse is amazing! It glides smoothly and very accurate. I'm not a hardcode gamer but this mouse has tons of functionality that I won't be able to use. The wheels feels heavy and metallic-y (I think it's metal actually) and the buttons click is instant and feels great. Tactile feedback on any button feels great. I wish it had more lighting spots... It's just the G letter that lights up. Still pretty cool! Also I have big hands and this mouse feels great in my right hand... Oh yes this is right hand only mouse just FYI.

    I would recommend this to a friend