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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,607 reviews
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Niceeeeee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse specially for the price. Totally happy with this purchase. The weighs are such a nice addition to this mouse gives a great feel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with fully programmable buttons, great design that feels good in your hand and customizable lights, weights, and dpi. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best gaming mouse for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best mouse at its price point. Easy to control and customize dpi. The G hub software for the mouse is simple with very in depth customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must use this mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between working on very detail-oriented design work and playing games, I have become very picky over time about wired vs wireless mice. One little second that a wireless mouse loses connection can create more work for me so first, I have. To have a wired mouse. Then we get this baby. This is my second time purchasing this exact Ouse because my old one got passed down to my kid, and I bought my husband one too. Qdd/relive weights until you have that perfect movement. Being able to change dpi with one mouse click is worth more than I can say.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Work + Play Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! After a year, my Corsair K65 is starting to fail (double click of death). I needed something I could use for both work and gaming. Sysadmin by day, zombie hunter by night... Although there are a lot of buttons, nothing gets in the way of everyday or gaming use. Overall, this fit the bill and turned out to be extremely comfortable. Good price point. Very happy with the ergonomics as well as the weights that come along with it to get you exactly where you need to be. This gets 5/5 stars from me, I would not hesitate to buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing allows me to use my laptop faster and more efficiently and effectively it’s a great product for the cost.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I dont really enjoy the wireless ones just not a fan. This one I just plug and play. I'm nit a hard core gamer but its great for the games I play also I like the weights that you can pit in or remove if you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's awesome to know that you appreciate the simplicity of the wired connection – no fuss, just plug and play. And we're glad the customizable weight system helps you find the perfect balance and feel for your gaming style. Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Mine was faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that the software didn’t recognize and the right click was not clicking. I have owned one of these before and it is a great mouse. Heavy. But a good mouse to get started on. I understand that lemons happen so that hasn’t tainted my thoughts on this mouse. Trust me. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged mouse with multiple ways to personalize ones everyday use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We’re proud to deliver products that make a difference. Appreciate your support. Logitech

  • Rated 5 out of 5 stars

    G502 Wired Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Had a razer and it started crapping out on me. I wanted to go with the G502 Wireless but I always leave my mouse plugged in so I didn’t want to spend the extra $100 for wireless. To my knowledge this mouse is the exact same as the wireless and it’s awesome. 5 buttons on the side allows for tons of hot keys, plus the wheel has a switch for free or locked which is awesome. And Logitech has some awesome software to program the mouse to your liking. Will definitely continue buying Logitech’s accessories. They are the best in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for small and large hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works perfectly as intended. Both myself and my boyfriend use this mouse, but neither of us are competitive gamers. He uses it to play Final Fantasy XIV and I use it for other games on the laptop. It's small enough to fit in his hands where he can reach all of the buttons and still have control, yet large enough that my hands don't fully eclipse it and I can still palm it. It comes with small weights that don't really affect it enough for me to tell, but I'm not a good judge of weight.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse to replace an old G500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a short-term replacement for my G500 and this was the closest to it I could find. I have used it exclusively from the day I purchased it. I have fixed my G500 but have chosen to stay with the G502 as the mouse pad I have never really played well with the laser. I don't think I will ever give up my G500 and now the G502. I have wasted $500 plus on other mice that never really work well or just don't last that long. The weight placement can be tweaked for the right feel, foot, or head weight and how heavy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the previous version for a number of years but the rmb was getting a little wonky and wouldnt work sometines. Bought a new one, same model and everything, because i loved it so much and it lasted so long (I travelled with it A LOT so im impressed it lasted as long as it did).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We are delighted to hear that you loved your Logitech G502 HERO so much that you repurchased the same model after your previous one lasted for many years, even with extensive travel! Your high praise and long-term satisfaction are the strongest endorsements we could ask for. Thank you for sharing your feedback!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and very responsive. I really like the weights you can put into the mouse. 11 buttons makes this mouse awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software can be a bit tricky to figure out, but the mouse is a dream once you understand it. The catch or release scroll is an awesome design!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse functions as its supposed to, the only problem is I have a large hand and standard sized mice just feel too small to me. Otherwise an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    G502 Hero Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in hand well has weights to add for different feels has rgb colors great reactive mouse for gaming highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Logitech Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is easy to use for hours (both work and gaming), and the G-Hub software is decent. Scrolling is fast and adjustable in G-Hub, along with button/wheel assignments. I prefer corded mice so I never have to worry about a battery running out of power.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! That's awesome to hear! We really appreciate you taking the time to share your experience with the Logitech G502 HERO. It sounds like a perfect fit for you, especially with the comfortable design for extended use and the flexibility of G-Hub software for customization.