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Customer Ratings & Reviews

$103.57

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,607 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High DPI and acceleration for a great price. Plug n play. RBG works well with Logitech software for light effects.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good click

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks and moves very nice, feels smooth and crisp, recommend if you like a heavy mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! We're glad to hear you're enjoying the smooth, crisp clicks and the satisfying feel of a heavier mouse. This is valuable input for us. Logitech

  • Rated 5 out of 5 stars

    Great features, look, and feel! Second for backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using the same model and bought a second one just in case as a backup plus it was on sale so could not pass it up. Performance and feel is great and would keep buying this one again and again. I prefer wired for guaranteed response as well as not needing to replace any batteries.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect for ME! Fits my hand great, extra buttons make it perfect for FPS games and the smoothness is superior to any other I have used!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful words! We’re proud to know our product is working well for you. Your support means everything. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, good quality, Made in Malaysia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made in an ASEAN-agreement nation with solid environmental and labor regulations; unlike china. The quality shows. This replaced my older legendary Logitech G9 mouse which I used for 10 years before it finally started to fail. I'm hoping this will last just as long. It feels sturdy, but quite heavy even with all the weights off. I have medium to large sized hands (I usually purchase large ski gloves, mittens, etc..); and it feels and fits quite nicely. After getting used to it, I've been doing quite well in FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect in every department other than buttons!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a really great mouse if you’re right handed. It feels a lot better than ambidextrous mice. It fits to the hand very nicely and has really cool texture grip on both sides which is great if your hands get a little sweaty. I got this mouse for $35, if you have a chance to buy it at that price & are using a standard dell mouse, BUT IT! It’s an absolute steal. I got this coming from a standard dell Bluetooth mouse & can confirm it is a worthwhile upgrade! I can’t imagine gaming with my old mouse after picking up this one. The mouse feels super smooth & the on demand adjustment of dpi is extremely useful. One of the best features is the mouse wheel, it has a very nice feeling scroll and is great for games that use the wheel for switching guns. And with the click of a button the wheel turns to a fidget spinner. You can scroll that baby across whatever program or webpage you are using. It’s great! And of course, the design. This thing looks really dope. Beautiful and adjustable subtle leds that match my mechanical keyboard very nicely. Really cool looking curves and edges all around. But lastly we talk about the buttons... they’re ok. I am not used to mice made for gaming but this mouse’s buttons click far too easily. When I am resting my hand on the mouse I accidentally change the dpi to a terrible setting. If I rest my hand on the top I accidentally click in the right and left buttons often. When I am far into a game and my finger barely pushes the right button and I explode myself with a grenade. On my dell mouse I didn’t have this problem, but the button clicks didn’t feel nearly as nice on the dell. Overall not a big fan of the button placement on the left side of this mouse. I cant ever click the button I want in the midst of gameplay or reach the thumb button correctly. The buttons do click nicely though when I am able to click the correct button or click it on purpose. So that is the main caveat for me, but is more of a personal preference & something that will be different for everyone. I have only had the mouse for a little over a week so it may just take some getting used it. Overall I am very happy about my purchase & I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable customizable incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I just replaced it after using it for 10 years incredibly durable buttons exactly where I want them. The only drawback is if you're a left-hander I apologies

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re happy to hear everything’s working well. Your feedback helps us improve. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, especially for smaller hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, especially if you have smaller hands. The scroller can be switched to 2 different modes which comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic mouse.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse as a gift for my brother as he has just built his pc. He loves it and has even bought the Logitech keyboard to match it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear your brother is enjoying the G502 HERO and has completed his setup with a matching keyboard! It's great when a gift hits the mark. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    greeat product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse perfect for gaming and every day usage, would buy it again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We’re thrilled the G502 HERO mouse is leveling up both your gameplay and daily use—your support means everything! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, RGB, no issues. Mouse wheel has a mechanical "brake" to adjust sensitivity on the fly. Love being able to adjust the weight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent quality and is sold for a reasonable price. Definitely recommend this gaming mouse if you don’t want to pay a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of wired, eady to use/install mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead! Logitech

  • Rated 5 out of 5 stars

    Perfect mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and smooth. I love the color coordination with The sims 4.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Rated 4 out of 5 stars

    Good multi function mouse, needs better layout

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and I really enjoy it, I just wish the button layout was adjustable or was just a better layout. DPI up and down are perfect, the the DPI reset button where it is does me no good as I'm not changing it enough for it to be in such a critical space that I could key bind other things to make it more useful. I love that the mouse wheel locks and unlocks, makes scrolling a breeze, I also like that the wheel moves left and right, it makes this mouse more than for just gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, half the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for half the price of similar quality and features. I have bought multiple for myself and even one for a friend. I eventually wear out the scroll wheel due to a particular game I play, but at the price they can be replaced easily enough. Buying a more expensive G500 series mouse will not give a better scroll wheel sadly or I'd consider the G502 X

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! It’s great to hear the mouse delivers top-tier performance and value, making it a go-to choice for you and even worthy of gifting. We appreciate your insight on the scroll wheel too—sounds like it’s getting plenty of action! Logitech

  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice ergonomic mouse,that has a single fault that I am sure is a feature. The scroll wheel is very stiff! That is great in a game but very annoying in normal use! I fact it is so stiff that in all-day use it can make the tip of your finger a little sore! Over all this is a great mouse with great features at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech is awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse with lots of buttons you can program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're so glad to hear that you find the G502 HERO to be the "perfect mouse" with plenty of programmable buttons to meet your needs. We truly appreciate you sharing your positive experience!. Logitech